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“Terrible and very dirty”
Review of Oum Palace Hotel

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Oum Palace Hotel
Ranked #61 of 75 Hotels in Casablanca
Ljubljana, Slovenia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Terrible and very dirty”
Reviewed 7 May 2012

This hotel looks like it had never been cleaned (dirty shower, sink, dirty windows, termostat etc.).
The mini bar was empty (nothing! was in). The view from the room was extra - just high walls from all sides and air condition. At 8.00 a.m. The smell of onions woke us up, so we didn t even have breakfast. Internet was working only in a small corner by the door. And all this for 130 eur/night!!!
Worst hotel ever! Very disapointed.

Spela

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Spela_S274873
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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191 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
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Napoli, Italia
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 February 2012

This hotel is a good place to stay only for a few days: breakfast is quite good, the staff is cordial and there is a spa with jim. I do not suggest this hotel for business trip: the wi-fi is not always ready and during the winter the hotel is in general quite humid.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mario_asc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nyborg, Denmark
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 December 2011

A nice typical tourist hotel located close to city center. The staff was very helpfull and the rooms although pretty standard, were still great with comfortable beds.

  • Stayed November 2011, travelled with family
    • Value
    • Location
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Helpful?
2 Thank Philip1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orebro, Sweden
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 22 November 2011

Excellent location for tourists near the medina, Hassan II Mosque etc. Relatively silent -no night club and no alcohol in restaurant, minibars etc.The comfort of the room was OK. But..
I was not impressed by the personnel. They sent us up in an elevator without signs where to find our rooms. We had to go down and ask them to show the (quite complicated) way to the room. Perhaps they were ashamed of the more appropriate set of elevators, Signs of bad maintenance for ex of elevators. The safety box had no instructions and was locked-unusable, well no other boxes in other hotels in Marocco seem to work either. No contact for loading mobile phone, camera etc. Other guests used a contact in the bathroom, but we used the contact of the refrigerator, which is working also when you leave the room and take the key card out. No WiFi in the rooms (but probably in the lobby). Definitely not a 5 star hotel. Looks overpriced to me, but perhaps the location costs. When we were leaving they tried to charge us (and another guest in a group of twenty = 10 % of guests) for using the phone, which we definitely had not . Irrespective of cause and size of sum this is unacceptable. I would not personally recommend this hotel, but perhaps the good location and relative comfort of the room could compensate for the price and irritating shortcomings. Would you put your valuables in a safe in that reception?

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Ingemar_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Casablanca hotels

Washington, DC
Level Contributor
258 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
Reviewed 2 March 2011

The Oum Palace is a decent place to spend a night in Casablanca. The room was clean, the bed was reasonably comfortable but breakfast was really stingy. However, the hotel is in a good location for sightseeing in the area and there are a number of historical sites and shopping areas within easy walking distance. As it is Casablanca really doesn’t have much to hang around for so spend one night here then head to the more interesting parts of Morocco.

  • Stayed February 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nana_JP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Oum Palace Hotel

Property: Oum Palace Hotel
Address: 12 Rue Kamal Mohamed, Casablanca 20000, Morocco
Region: Morocco > Grand Casablanca Region > Casablanca
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa
Hotel Style:
Ranked #61 of 75 Hotels in Casablanca
Price range (per night): $104 - $191
Hotel Class:4 star — Oum Palace Hotel 4*
Number of rooms: 101
Official Description (provided by the hotel):
The Oum Palace hotel remains devoted to your satisfaction, at your arrival you will appreciate the warmth and natural conviviality of our services, rooms, restaurants gastronomy and buffets, sauna, hammam, massage, fitness centre, etc……. ... more   less 
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