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We booked this hotel mostly to have a place to leave our bags and be able to shower during a long layover in Casablanca. While all of the hotel staff wore badges saying that they spoke English, their English was so poor that we were mostly unable to communicate with anyone that worked there. As an American traveling, I don't expect that everyone speaks English but, don't falsely advertise this by marking it on all of the front desk staff's name tags. One of the reasons we chose this hotel was that they stated they had an airport shuttle. When we asked about booking this, the woman working seemed very confused. She finally said she would confirm it and the cost would be 300 MAD fixed. When we went down to the lobby to meet the shuttle, the man working behind the front desk said something to the bellman who went running outside. We confirmed with the front desk guy two more times that the price was 300 MAD fixed. The bellman came back with a taxi (van) and told us that was our shuttle. When we got in, the taxi driver told us the cost was 450 MAD. We're not sure if they actually had a shuttle and forgot to schedule it or if this is how they usually provide "shuttle" services, as if we couldn't hail a taxi by ourselves. Regardless, they did not let the taxi driver know the fixed price we were promised 3 different times. It should also be noted that while we were waiting for the "shuttle", a woman arrived to check in and complained about how long she had been waiting at the airport for the hotel shuttle that she booked to get her to the hotel. Outside of the struggles, the hotel was very outdated and dark and reeked of cigarette smoke. Aside from the easy access to the Medina, I would not recommend staying here.
Date of stay: March 2019
Trip type: Travelled with family
Rooms
Location
Service
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Not far from the station at the port and close to the central market. Room was somewhat dark; but it was fine enough and nothing to complain about. Breakfast was quite good. Room and front desk service were good.
Date of stay: April 2018
Trip type: Travelled as a couple
Location
Sleep Quality
Service
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LES S, Responsable réception at Hotel Les Saisons, responded to this reviewResponded 30 January 2019
Dear Sir, We very much appreciate your comments regarding your stay at Hotel Les Saisons. It is always a pleasure to receive positive feedback. We hope to welcome you very soon again. Kind regards, Amina SOMAD
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This was good for our last night before leaving Morocco. Hotel les Saisons is in a convenient location, close to the great mosque (a must see) and Rick's Cafe. Our room was spacious, clean and comfortable, and the breakfast was good and generous.
Date of stay: December 2018
Trip type: Travelled with family
Value
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LES S, Responsable réception at Hotel Les Saisons, responded to this reviewResponded 30 January 2019
Dear Sir, What a pleasure to read you! Thank you very much for this positive feedback. I'm delighted to hear that you enjoyed your stay and the good location!looking forward to welcoming you soon. Best Regards, Amina SOMAD
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A comfortable room with ok breakfast and wifi. The hotel is well located close to the Medina. We walked to the mosque and Ricks Cafe. Hotel reception was friendly and organised a driver for the day (1,400 Moroccan) so we could drive around Casablanca and visit Rabal.
Date of stay: December 2018
Trip type: Travelled as a couple
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Perfectly located in downtown and a 15 minute walk from Ricks Cafe. Spacious and very comfortable room with a clean large tiled bathroom and good shower. Varied breakfast buffet was enjoyable. Thanks for the vote if you found this review helpful.
Date of stay: December 2018
Trip type: Travelled with family
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Got a smoking room requesting non smoking. AC did not work had to open windows and experienced extremely loud street noise. The room quality is around Comfort nn in the US, very basic. Will not return.
Date of stay: November 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.