I stayed 2 nights, one alone and one with my girlfriend.... My comments are:
Positives: the hotel is in a good location near to the port, hassan ii mosque, the beach, and medina...The staff are very helpful, friendly and nice. They make you feel very comfortable and try their best to welcome, and answer all questions. The hotel Rooms were very clean and in good order. The room service was very efficient as were the bellhops.
Negatives: although there were many positives, in the spirit of constructive criticism, we should mention that on checkout, i asked for them to itemise my bill, in particular the minibar..... I found that they had mistaken items which led to being overcharged by about 123dirhams...the desk very quickly agreed to sort it out, but in the process a major argument developed between the desk staff and the gentleman whonhad produced the minibar report.
The main point here is they shouldnt have argued infront of us....but rather smile, return the money and have their argument in private.
I know from talking to them that they take all comments here very seriously and am positive that they will take on board everything written here.
Highly recommeded for a stay in Casablanca.More
- Free Wifi
- Free Parking