The gentleman that was working the breakfast area stopped serving the customers when a supply order was delivered. He did not replenish the food or the plates. He was more concerned about getting the supplies up. When customers asked for plates and utensils, he acted annoyed and handed a stack to the customer instead of replenishing the stack. He expected the customer to replenish the stack of plates.
Great Hotel, Service was great. Stayed in jacuzzi suite and it was great. Good breakfast and in the heart of Augusta. Everything is right there. Night clubs and restaurants for a great value. Went right down the rd to wild wings and had a great time
Staff was friendly and helpful. Hotel isn't terrible, but is a bit run down....needs updating and minor maintenance. Two-and-a-half stars out of five. Building is located about 200 yards off the main street, and the driveway entrance has little or no signage and is easily missed. Complimentary breakfast buffet was slightly below average. They do have complimentary coffee/tea available in the lobby 24/7.... always a big plus in my book.
Dear Valued Guest,
We sincerely appreciate you taking the time to provide detailed feedback about your most recent stay. We take feedback such as yours to continuously improve the service we provide to our guests. It is great knowing that you enjoyed our 24 hour coffee and tea station. If you are in the area again soon, please consider us as your choice for lodging accommodations.