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“One of Sheraton's Best”

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Sheraton Augusta Hotel
Ranked #16 of 85 Hotels in Augusta
Certificate of Excellence
Reviewed 17 January 2018

This facility has it all. Lobby was inviting with a gentle fire offering warmth and a relaxing atmosphere. Friendly attentive staff at check-in Clean, well appointed rooms. Club Level amenities. Restaurant and lounge on site, plus the typical business center, fitness, pool and more. Ideal location, close to main roads and the interstate, yet secluded enough to afford a peaceful stay.

Stayed: January 2018
Thank Rick W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kat J, General Manager at Sheraton Augusta Hotel, responded to this reviewResponded 2 weeks ago

Your title line says it all! Thank your so much for such a great review. We appreciate all of the kind words and hope that you will continue to come back and stay with us.
Thank you
Kat Johnson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4 - 8 of 265 reviews

Reviewed 7 December 2017

My family stayed in this hotel during a recent trip to Augusta area for a funeral. This hotel was a great choice.
Comfortable rooms, very clean, eager to please staff, and not too pricey.
We were able to use the club level gathering space to get together as a family after the funeral, during happy hour, and to have breakfast together before leaving.
The lobby was also a good meetup place although a bit noisy and busy, especially during times that the steakhouse restaurant is in operation.

  • Stayed: December 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank noriboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kat J, General Manager at Sheraton Augusta Hotel, responded to this reviewResponded 2 weeks ago

We are glad we were the perfect fit for your family. Its nice to hear that in this emotional time we could help in making everyone more comfortable and relaxed. Thank you for your review and we hope if you ever travel back to Augusta you will come back to see us.
Thank You,
Kat Johnson

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Reviewed 7 December 2017

The Sheraton in Augusta is an above average hotel. There was a slight odor in the hallway and the chair in our room was stained. The toilet handle fell off and the bed was soft and slightly lumpy. But, we stayed there for three nights and the pet fee was $50. You can't beat that. The staff was very friendly and the grounds were well kept. The room was clean (except for the stained chair) and morning coffee was plentiful. Overall, the positive aspects of the hotel outweigh the bad and I will probably stay there again.

Stayed: December 2017
Thank KCave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kat J, General Manager at Sheraton Augusta Hotel, responded to this reviewResponded 2 weeks ago

Thank you so much for giving feedback. Feedback like yours allows us to continue to make the Sheraton Augusta an above average hotel. We hope that you will stay with us again during your travels to Augusta so that you can see we took your comments to heart to better future guest experience.
Thank you,
Kat Johnson

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Reviewed 10 November 2017

I spend weeks at a time at this hotel on the cub level. I love the upscale rooms and the amenities of being on the club level. Worth every bit of the extra for the upgrade. I guess the only negative all be it very minor is the ironing boards in the room are small.

Room Tip: Club Level
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  • Stayed: November 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank jayj131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kat J, General Manager at Sheraton Augusta Hotel, responded to this reviewResponded 2 weeks ago

Thank you for your continued loyalty to the Sheraton Augusta. We are thankful for guests like yourself that make our hotel they home away from home. We hope you will continue to spend your time away here with us.
Thank you,
Kat Johnson

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Reviewed 30 October 2017 via mobile

Was on club level. Room is nicely appointed, clean and roomy. Has a fridge. Typical club level drinks and apps which usually suffice as dinner! Lighting in bathroom is a tad dark. Good location right off I-20.

Stayed: October 2017, travelled on business
Thank COsporter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kat J, General Manager at Sheraton Augusta Hotel, responded to this reviewResponded 2 weeks ago

We are glad you enjoyed your stay on the the club floor. We hope next time travel brings you back to Augusta you will again choose the Sheraton Augusta for your accommodations.
Thanks
Kat Johnson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Augusta Hotel

Address: 1069 Stevens Creek Road, Augusta, GA 30907-3203
Phone Number:
Region: United States > Georgia > Augusta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 85 Hotels in Augusta
Price Range: AU$145 - AU$198 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Augusta Hotel 3.5*
Number of rooms: 152
Official Description (provided by the hotel):
Our hotel is located in downtown Augusta, conveniently located near Augusta National Golf Course, home of the Masters Tournament. ... more   less 
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