We've stayed at many Holiday Inn Express hotels, but HIE Augusta Downtown was absolutely beautiful. The location was convenient, the hotel itself was clean and really prettily decorated, the room was immaculate and ample size, the king size bed was luxuriously comfortable, the WiFi worked great, the breakfast buffet was really good and the area it was served in was very conducive to relaxing and enjoying a meal. The staff were warm, friendly, knowledgeable, and accommodating.
A large group of other hotel guests besides us were going to a concert nearby, and the hotel shuttle dropped us off and picked us up door to door. No need to drive there and look for/pay for parking. No need to walk in the unusually cold weather. The drivers, too, were friendly and gracious above and beyond. They had to make several trips up and back to get us all, so it would have been nice for both drivers and hotel guests to have an extra vehicle available. No complaints, though - could not have been more pleased with everything! We'll be back next time we visit Augusta.More
- Free Wifi
- Free Parking