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“Good value for your stay in Xela” 4 of 5 bubbles
Review of Hostal don Diego

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Hostal don Diego
Zurich, Switzerland
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Good value for your stay in Xela”
4 of 5 bubbles Reviewed 6 December 2011

Stayed here for two nights while visiting Quetzaltenango. It was a good place for the value. We had a 2-bed-room in the main hallway with shared bathroom. As in probably most of the rooms, it was not really bright in it, but okay for the short stay. The shared bathroms and kitchen were kept really clean. Especially the kitchen is better equipped and cleaner than at a lot of other hostels we visited during our trip. The staff is really friendly and helpful - but when the internet is not working, don't expect a quick solution.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank diogou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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34 reviews from our community

Traveller rating
    6
    13
    11
    2
    2
See reviews for
2
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20
Business
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Arequipa, Peru
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 18 September 2011

Staff to busy watching tele-novelas to pay much attention to guests. Got stuck in a small dark room that smelled a bit off. Lumpy bed with ugly blankets. No furnishings, not that there was room for any ....

Stayed September 2011, travelled solo
Helpful?
1 Thank Alan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickAdrenalina, Owner at Hostal don Diego, responded to this review, 20 September 2011
This is the only negative of 04 reviews . I am very sorry for the customer and would apreciate more input on this , because our goal is to improve , to employ people ... to make customers happy . About the blankets and television looking employees we can do something , fast and efficient .. the spaces we have not a lot ...
Thanks to the customers for this critics , it makes it possible to evaluate ... without this , no way we could change .
If the customers is still in Guatemala i would like to invite him to call me (53085106) or skype : patrick.eric.vercoutere or write patrickvercoutere@gmail.com to see how we can compensate this !
Sincerely
Patrick E VERCOUTERE
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Calistoga, California
Level Contributor
46 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed 29 June 2011

I stayed in Hostal Don Diego for a few days in a single and it was, in a word, acceptable. The bathrooms were very clean, as was the room itself. I liked the open courtyard (although not sure how this would play out in the rainy season). The people working there were very helpful and friendly, and the location was fantastically close to the center.

The drawback was that the room I was in was very gloomy. I'm sure some of the other rooms have windows (in fact, I know at least two do), but mine didn't and I was pretty happy to move out and into an apartment after a few days.

The hostel was quiet at night, and so not much fun for partyers, but great for language students like me. Overall, I would definitely recommend this place, just maybe not for super long-term stays.

  • Stayed March 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank cakemonster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 16 October 2010

Spending two out of the three months I lived in Guatemala in 2009 at Hostal don Diego, I doubt there are many people who know this place as well as our group. This place is a charming, reasonably priced hostal with around 20 rooms ranging from singles (small and large bed options), doubles, triples and a dorm. Some of the rooms downstairs are quite dark but decent in size and the beds are comfortable and clean. If you are a light sleeper who likes to sleep in, make sure you pack ear plugs as Xela is known for blasting music once the sun comes up. I highly recommend the rooms upstairs for they have windows with a nice view of the city, lots of light and are cheerful with exposed brick.

Shared fully equipped kitchen available for use at a low cost. There is a lovely open courtyard, plenty of seating and a TV with cable all for your comfort. Don Diego has excellent, friendly staff, who will help you learn Spanish or help you get acquainted with Xela. Overall I would definitely recommend this hostal- and say hi to Amanda if you happen to stay a night!

  • Stayed November 2009
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Meghan285
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arnhem, The Netherlands
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 24 August 2010

I stayed here several times over the last couple of years, it almost feelsmlike home away from home :) que cheesy....

  • Stayed October 2009, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank patjanss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hostal don Diego

Property: Hostal don Diego
Address: 6 Street, 15-12 Zone 1, Quetzaltenango, Guatemala
Region: Guatemala > Western Highlands > Quetzaltenango Department > Quetzaltenango
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service
Hotel Style:
Ranked #8 of 17 Speciality Lodging in Quetzaltenango
Number of rooms: 26
Official Description (provided by the hotel):
Open since 2002, Hostal Don Diego has set the standard for Bed & Breakfasts in the city of Quetzaltenango (Xela). Our hostel is clean and comfortable, recommended by Lonely Planet, Rough Guide and many tour guides, focusing on Guatemala. Our rates are very cheap and include use of kitchen, Tv cable and Wi-Fi. Clean and pleasant facilities provide our guests experience a unique stay. The hostel also has a tour operator with many options and extensive information on tourist spots in Guatemala.Hostal Don Diego has many services, some are and some are not included in the daily, weekly or monthly rate, please ask for it upon arrival.Don DiegoHostal Don Diego has many services, some are and some are not included in the daily, weekly or monthly rate, please ask for it upon arrival.The weekly rate and monthly include ALWAYS the use of the kitchen, which is fully equipped (refrigerator, stoves, toaster oven, microwave, coffee machine, blender, utensils, etc.) please ask for our rates.Tour operator are within the hotel for advice and to answer all of your questions Adrenalina ToursHot and cold water always and clean showers!Cable television in the living room, for news, a movie, sports, talk show etc….feel welcome!If you have a laptop you can use our wi-fi service.Guest living per month includes cleaning service twice weekly. ... more   less 
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