The guides were all knowledgable and clear. They ensured we were comfortable on our journeys by stopping a couple times on a two + hour bus trip and providing food. Everyone we met was very friendly. The only drawback was the late lunch time; the tour left before 8 and we didn't eat until 2. They did say to bring snacks, but it was a lot of hiking in addition to a long time. Overall, it was a great experience!