Loved the fact that it was right on the beach, the ocean view king room was comfortable. bathrooms are tiny and the shower compartments leak (which is also a problem with the spa shower). The staff at the hotel were extremely polite and helpful. the resort fee includes free steam ironing, coffee-tea room service till 10:30 a.m.,valet parking & stocked snacks & juice bottles-that was very impressive. Room service was prompt. so 5 stars to the hotel.
Unfortunately did not have such a pleasant experience at the spa.The therapists were really nice and the treatments were great, but not the administration. My husband was attending a conference here & I wrote to the spa for a reservation. I got a call back saying that they were giving me a spa package for $320 which included a free paraffin wax for manicure & pedicure. The actual bill was $540. they reversed the $36 for paraffin wax & said the amount quoted to me did not included gratuity( which was not told to me by the lady who called me, I believe her name was Ya-Ya-pretty sure I misspelt her name,sorry!), which was only $ 84. But since I did not have an email quoting the price from the spa, I had no way of proving it. So if you do reserve a package on the phone, please ensure they send you an email confirming the actual cost. Honestly, the people who attended to me at the spa were all great and I have no complaints, If ever I am in the area again, I would go to the spa. I will just make sure I confirm the price before entering the spa.
- Official Description (provided by the hotel):
- Escape to Oceanfront splendor with luxury accommodations and intuitive service at our Florida vacation resort. The artful getaway is situated on the sweeping white sands and rolling waves of the Atlantic Ocean in Atlantic Beach, minutes from Jacksonville. Enjoy award-winning cuisine with ocean views at our Azurea Restaurant. Toast to an unforgettable evening with an ocean inspired cocktails, delicious martini or mixed drinks at our Azurea Lounge. Rejuvenate your body and spirit at The Spa at One Ocean. The luxury oceanfront resort luring guests in with its cobblestone streets featuring an eclectic mix of shops, restaurants, art galleries, ice-cream parlors and nightlife options. ... more less
- Reservation Options:
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- Also Known As:
- 1 Ocean Resort
- One Ocean Hotel Atlantic Beach
- One Ocean Atlantic Beach