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Reviewed 13 March 2017

Oh Marriott, tell me this is a franchise property. This does not help you brand at all. This is one of the older Residence Inn properties which still have separate 8 unit buildings sprawled across the property. They have a gatehouse area with a Disney concierge, breakfast area, patio with nice grills, basketball court and nice outdoor pool.

I arrived late and was provided a Studio Suite. After a long day of travel, I just wanted to get to bed and start fresh the next day. The room was filled with fruit flies or possibly gnats. I buried myself in the bed (hoping there weren't any bed bugs) and the next morning found my laptop as well as refrigerated covered with hundreds of these bugs. I called the front desk and they offered to send engineering over or I could change rooms. The new room was an "upgrade" to a 1 bedroom suite. As a Platinum elite paying $389 per night, why wasn't I offered this "upgrade" in the beginning?

The fitness center has 2 Star Trac treadmills and 1 elliptical. That's it. The 1 treadmill I was using must have overheated during my run and I nearly ran through the handlebars when it abruptly shut off.

On the bright side, the breakfast was good. Nice selection of cereal and bakery items, scrambled eggs, egg whites, chorizo, sausage, biscuits and gravy. The staff was friendly. Location is great for Disneyland, Garden Walk and the Anaheim Convention Center.

Do not take room 1112. It faces the housekeeping staging area as well as the basketball court. If you happen to be as unfortunate as I, bring ear plugs so not to hear the late night basketball players and early rising housekeeping crew.

Room Tip: Don't pick Bldg 11
  • Stayed: March 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank Daveflstc07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TaKeyah G, Guest Services at Clementine Hotel & Suites, responded to this reviewResponded 16 March 2017

Dear Daveflstc07,

Thank you for staying with us! As you mentioned, our property is a condominium style hotel giving you a home-like feel. We are sorry that you weren't completely satisfied with your stay and we have taken into consideration to ensure that this will not happen again. Thank you again for staying with us and we appreciate your feedback as it allows us to improve our property.

Kind Regards,
Ta'Keyah G. | Guest Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2017

We stayed for four nights on our way home from Australia. It was in perfect proximity to Disney, with all the amenities expected at a Residence Inn....free hot breakfast, heated outdoor pool, restaurants for evening dining a block or two away. There were MANY children staying there, so it would get noisy in the mornings, and before bedtimes. Our 2 bedroom suite had a good sized king bed and bathroom, but the 2nd bedroom had two twin beds, no lights other than the ceiling one, no closet, and a small bath....definitely the kids room, not made for 2 adult women. The staff was particularly helpful in making reservations, and arrangements.

Room Tip: Bring a small book light for reading at night. Our side faced the pool, noisy on a hot day.
  • Stayed: February 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Jan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TaKeyah G, Guest Service Specialist at Clementine Hotel & Suites, responded to this reviewResponded 15 March 2017

Dear Jan A,

Thank you for giving us a 5 star rating! We are very glad to know you enjoyed the abundant amenities our hotel has to offer. All of our rooms are equipped with Queen Size beds and the Penthouse Suite has 2 Queens and a King. Nonetheless we appreciate your feedback and hope your travels bring you back to the Anaheim Resort area.

Kind Regards,
Ta'Keyah G. |Guest Service Specialist

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Reviewed 9 March 2017

I stayed here for a week with my wife and baby daughter. All the staff we encountered were friendly and helpful.
The hotel is very handy for Disneyland which is a short and safe walk away.
The Studio we had was clean and a good size although we did miss a king bed (the queen was perfectly comfy though).
Breakfast was decent for a freebie although it can get a bit hectic (they are quite happy for you to take a tray to your room)
There is plenty of free parking although if you are lazy you may not be able to park right next to your door.
We would definitely stay here again,in fact we did ! We went back for 3 days the following week.

  • Stayed: February 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Matt E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TaKeyah G, Guest Service Specialist at Clementine Hotel & Suites, responded to this reviewResponded 11 March 2017

Dear Matt E,

Thank you for staying at the Residence Inn Anaheim Maingate and coming back the following week! We are thrilled to learned that you enjoyed your stay with us. Our staff work hard to ensure each guest has the most memorable experience. We are glad you were able to experience our complimentary hot breakfast buffet, and 10-15 minute walk to Disneyland. Thank you again for staying with us and we hope to have the pleasure of serving you again.

Kind Regards,
Ta'Keyah G. | Guest Service Specialist

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Reviewed 5 March 2017

Stayed here for four nights while in vacation in California. The main reason we stayed here was the close proximity to Disneyland (10 minute walk), and it was much cheaper than any other hotel close to Disneyland. For the price this hotel was a steal; the room was clean, the staff was very friendly and helpful (upon request for a crib for our baby, it arrived in minutes and they helped us set it up). The continental breakfast was average, but it was always packed (get there early if you want to find a table). Again for the price you can't beat the location to Disneyland. Tip: Do not bother with the $5 shuttle, Disenyland is such a short walk away (took us ten minutes with a baby).

  • Stayed: January 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank James Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TaKeyah G, Guest Service Specialist at Clementine Hotel & Suites, responded to this reviewResponded 6 March 2017


Dear James Z,
Thank you for staying with us! We are happy to know that you enjoyed your stay here at the Residence Inn. Our staff works hard to ensure that every guest has a pleasant stay. We’re glad you were able to experience our complimentary hot breakfast buffet, and a quick walk to and from Disneyland! Thank you again for staying with us, and we appreciate your feedback.

Kind Regards,
Ta’Keyah | Guest Service Specialist

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Reviewed 5 March 2017

We travelled with two teen boys, they had their own room and separate beds (very hard to get in the USA I've discovered!!). We could walk to Disney and not far from the bus stop to shops and the outlet Centre. MUCH cheaper and easier than car hire and driving on the "wrong" side of the road!
Our kitchen was so well stocked with all essential cooking equipment! Didn't realise it at the time... until our next hotel which was appalling in this area. We had a full size fridge/freezer. Starter kit including tea/coffee and popcorn. (There is no kettle just a coffee maker, but you make do other ways). There was oven and microwave equipment and plenty of cutlery/crockery so you don't have to put the dishwasher on after every meal. I wish it had been cold enough to use the open fire, it looked lovely.
We had a "bi-level" two bathroom loft. PERFECT with teen boys.
We cooked in and were also walking distance to a good range of restaurants at various price points. Best of all right near the Cheesecake Factory which we all loved!
Walk to and from Disney - we even walked up to "Downtown" Disney on one of our non-Disney days.
Breakfast was good - good variety and paper plates provided if you need to take food back to teens who "can't" get out of bed!
Staff soooo helpful with general information about getting around and any help you need.
I thought it was perfect at the price and would have been happy even if we'd paid a bit more. I love the little community feel of the property, don't feel like you're in a characterless hotel.

Room Tip: They all looked fine from what we could see.
  • Stayed: January 2017, travelled with friends
    • Value
    • Rooms
    • Service
1  Thank Heidi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TaKeyah G, Guest Service Specialist at Clementine Hotel & Suites, responded to this reviewResponded 6 March 2017

Dear Heidi B,

Thank you very much for staying with us! We are certainly glad to know you enjoyed your room and the abundant amenities we offer to our guests. As you mentioned, our hotel is a unique condominium style hotel giving you a home-like feel. We are very happy that you enjoyed the complimentary hot breakfast, and the restaurants at the Garden Walk right across the street. Thank you again for your feedback and we hope to have the pleasure of serving you again!

Kind Regards,
Ta’Keyah | Guest Service Specialist

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