The hotel said it was non-smoking, but the room smelled so bad from cigarette smoke over time. I ended up buying a bottle of Febreze and sprayed all over the ceiling and walls, so we could get through the stay. The floor was so dirty I did not want to step on it without shoes. The front desk was not helpful to direct us to our room. We walked all the way around the property to find our room.
We are very sorry to hear that you had a poor experience during your recent stay with us. Our room service team works hard making sure rooms are prepared well daily, so we are very sorry to hear that you did not find your room clean and fresh. Please know that we will be looking into this to ensure this does not happen again. Best wishes, Hotel Management
Great hotel in a wonderful location for Disneyland and all food options around the park. Room large and clean, wifi free and free onsite parking. Staff friendly and family run hotel. Will stay again when return to Anaheim.
Hi Bec, We are happy to hear that you enjoyed your stay and we want to thank you for your review. It is wonderful to know that you found our location and amenities so convenient and found our staff so friendly. It is great to hear that we will be your hotel of choice again next time you're in the Anaheim area. Best wishes, Hotel Management
Taking our 5-year old granddaughter to Disneyland for her 5th birthday. We arrived early and they allowed us to leave our car parked before check in. Morning front desk staff was so nice. The guy in the afternoon wasn't as welcoming as the lady in the morning. We had a family suite that was very spacious. Room was nice and clean; however, it was so hot when we first arrived and a little stuffy but once we turned on the air everything was great. The pool was nice and clean. The hot tub wasn't as hot as I would have liked, but it was a lot warmer than the pool. I would suggest that you take some good soap. I thought the hotel had hard water and using the soap that the hotel provided left me feeling very dry and sticky.
The hotel is a 15 min walk to Disneyland. It was nice that we did not have to pay for parking. If you are not looking forward to the walk to and from, there is a bus stop right in front of the hotel. Overall, I was very happy with our experience at this hotel. I would stay again.
Hi Michelle, Thank you so much for your kind review, it is lovely to hear that you will stay with us again if you are back in the area. We are delighted that we could be part of your Disneyland experience and that you had such a great time here. We hope we will have the pleasure of welcoming you back again. Best wishes, Hotel Management
We got the family Suites and we ten people. We advised the hotel to avoid charging us more person and told us it was fine. We park two cars. Clean at all times. The room are huge that we added an inflatable bed for the kids. Love that is next to Disneyland/
Thank you so much for your fantastic review, we are delighted you had such a wonderful stay with us. We are pleased to hear you enjoyed our clean and spacious family rooms and our close proximity to Disneyland. It was our pleasure to be your hosts, and we look forward to welcoming you back again in the future. Best wishes, Hotel Management
Hotel rooms are nice clean. Air conditioner works great to drowned out sounds from the street. Bed is comfy. Does it part to sleep. Free parking. 15 to 20 minute walk to downtown Disney. Huge restaurant complex beside hotel
We are so happy to hear about your impression of our hotel. It is wonderful to hear we made your stay so positive, and that you appreciated the great value that we provide. Thank you so much for your review. We hope to welcome you back again soon! Best wishes, Hotel Management
