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“Well located, but not that comfortable.”
3 of 5 bubbles Review of Candy Cane Inn

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Candy Cane Inn
Ranked #5 of 118 Hotels in Anaheim
Certificate of Excellence
Oakland
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Well located, but not that comfortable.”
3 of 5 bubbles Reviewed 23 February 2012

The pros:
1. location cannot be beat
2. booked in advance and got 2 queen beds for $95 - great price
3. definitely clean
4. very nice staff
5. shuttle is great when you have travelers that need to conserve strength
6. breakfast is definitely adequate, pleasantly surprised by quality.
The cons:
1. NO WI-FI. They need to remove from the advertising so that if it is working the day you are there, you can be pleasantly surprised. The staff admitted it is a constant issue.
2. bed so run down and soft that it sags at the edges, really not up to par at all.
3. loud air conditioner/heater - not central heating/cooling.

The bed thing really makes me wonder if I would return.

Room Tip: Consider upgrading, I don't know if that would improve things.
See more room tips
  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank OAKSFO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CandyCaneInn, General Manager at Candy Cane Inn, responded to this review, 28 February 2012
Thank you for allowing us the opportunity on your resent visit and for bringing these things to our attention. We do listen and will certainly address the items noted and thank you again for taking the time. I have arranged a meeting with Serta, our mattress provider to investigate your comments. They are a high quality double pillow top and we receive many great comments but still feel that we need to have the manufacturer involved. Thank you again and please feel free to contact me directly when returning as I would be delighted to assist with rates and reservations. Kind regards!
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2,719 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (516)
Date | Rating
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English first
Mesa, Arizona
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 22 February 2012

My husband, son, and I stayed at the Candy Cane Inn on a recent trip to Anaheim. We read every review for this wonderful hotel before we left home, so we knew we were getting something special. We arrived late on a weekday and got right into our room with no issues. The room was exceptionally clean with a SPOTLESS bathroom. We did not spend a great deal of time in our room as we spent most of our time at DisneyLand. We especially appreciated the shuttle on our late nights at the parks. Upon returning to our hotel late one afternoon, we found a letter from the general manager in our room, letting us know that the pool was available to use (it was under reconstruction). From the housekeeping staff to the front desk folk, everyone was polite and helpful. The breakfasts was a nice touch. We have already recommended it to friends. If you want a place with exceptional customer service, beautiful grounds, and clean facilities, this is your place! We even received a money off coupon upon our return!

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fuji23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CandyCaneInn, General Manager at Candy Cane Inn, responded to this review, 23 February 2012
Thank you for allowing us the opportunity on your recent visit to the theme parks and we do appreciate your business. We do aspire to provide a quality product with exceptional guest service keeping in mind families travelling on a budget. Please feel free to contact me as it would be my pleasure to assist with rates and future reservations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beaumont, California
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 21 February 2012

We regularly stay in Anaheim and that includes on occasion staying at the Disneyland Hotel. We stood in the premium room with our three young boys for 2 nights. Even though we arrived early the staff was friendly and made us feel welcomed from check-in until check-out. They accommodated to any of our request and really made our stay special. The walk to the park was no different then walking from Downtown Disney to Disneyland. We took advantage of the turn down service, the bathrobes and complimentary breakfast basket. It was the most comfortable experience that we have ever had and the there is no way that the hospitality at the Disneyland Hotel could match up without charging an outrageous fee.
P.S.
We've already booked our next stay for the "One More Day of Disneyland" celebration.

Room Tip: The smaller rooms are a lot smaller then the premium rooms. Parking is free.
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  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ilene L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CandyCaneInn, General Manager at Candy Cane Inn, responded to this review, 23 February 2012
Thank you so very much for staying with us and sharing your wonderful comments with fellow TripAdvisor travelers. We do appreciate your business and you can always feel free to contact me personally as I would be delighted to assist you with rates and reservations. Kind regards!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 20 February 2012

We stayed here for the first time, not one of our regular Disneyland Hotels because some friends where staying there. It is a favorite with Socal people. Beautiful grounds and very quite, Beds very nice. The shuttle is great leaves the hotel every half hour the park every quarter hour, runs very late. There is a continental breakfast that is typical and fin you sit out by the pool and enjoy. Right next door is a convince store and across the street a strip center with about 5 restaurants including a 24hr Subway. The rooms are small, but also typical of these older properties. The quality of cliental seemed a notch above the other area discount hotels. Felt safe and secure. This is a good choice for people on a budget or who must have a shuttle service to the park.

  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank TravellingArizona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CandyCaneInn, General Manager at Candy Cane Inn, responded to this review, 21 February 2012
Thank you for allowing us the opportunity on your recent visit to the theme parks. We do appreciate your comments and thank your friends for recommending our Inn to you. Please feel free to contact me personally should you be returning as I would be delighted to assist you with rates and reservations. Kind regards!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Thomas, Kentucky
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 18 February 2012

When I open the door for my Sister and Niece, the first words are..."how nice!, soft beds...big bathroom." and they live in Ca. We used to...but were visiting from our home of 6 years...Kentucky.... Clean, Cozy...coffee in the lobby and the room. Continental brkfst...very nice choices. You can even have them deliver choices to your room, for a small difference in room price. We had annual passes when living in Ca. This was and will always be our favorite hotel in the Anaheim area. We feel truly...at home. Southern shutters on windows and can sit anywhere without thinking....what is on this? Thanks to the staff.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Victoria F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CandyCaneInn, General Manager at Candy Cane Inn, responded to this review, 21 February 2012
Thank you so very much for staying with us and sharing your wonderful comments with fellow TripAdvisor travelers. We do appreciate your being a loyal repeat guest and please feel free to call on me personally whenever you are visiting as it would be my pleasure to assist with rates and reservations. Warm Regards!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Candy Cane Inn

Property: Candy Cane Inn
Address: 1747 South Harbor Blvd., Anaheim, CA 92802-2392
Phone Number:
Region: United States > California > Orange County > Anaheim
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Anaheim
#1 Best Value Hotel in Anaheim
#2 Romantic Hotel in Anaheim
#24 Business Hotel in Anaheim
Price range (per night): $112 - $237
Number of rooms: 171
Also Known As:
Candy Cane Hotel Anaheim
Candy Cane Inn Anaheim
Candy Cane Anaheim

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