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“Great Location”
Review of Anaheim Marriott

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Anaheim Marriott
Ranked #33 of 118 Hotels in Anaheim
Certificate of Excellence
GreenLeadersSilver level
Reviewed 14 December 2017

Another nice stay with this hotel situated near Disneyland and easy access to the I5. As I am a Marriott Gold Elite, I was given an upgraded room which was basically a larger size room. Unfortunately, the room was close to the rooftop heating or air conditioning units which created a constant humming noise. I asked the maintenance people to have a look but they gave no real explanation. I was disappointed that they did not point out the cause of the noise before I subsequently figured it out. I informed the front desk about the noise upon check out but they only offered an apology. A little disappointed there was no small compensation since the noise did affect our quality of sleep. As I intend to stay again next year, the front desk associate did show me the floor map where the noisier units were situated.
Other then the minor inconvenience of the noise, the rest of the hotel met all our needs. We enjoyed our stay and will be back. The Concierge Lounge was excellent.

Room Tip: Away from end units if placed on the 19th floor.
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Stayed: November 2017, travelled as a couple
1  Thank WEI339
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Anaheim Marriott, responded to this reviewResponded 15 December 2017

Dear WEI339, Thank you for reviewing your recent stay. We appreciate your loyalty to our property and for being a Marriott Gold Elite rewards member. While we're glad you experienced a good stay and enjoyed your upgraded accommodations and the Concierge Lounge, we apologize that you were disturbed by the noise from other the HVAC units. Your comments remind us there is always room for improvement and we will review your feedback with our engineering team. We hope you will come back and see us the next time you are in our area. - we value your comments!
Thank you,
Zuyen Urbina
Front Office Manager

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59 - 63 of 2,174 reviews

Reviewed 9 December 2017

The restaurant here had amazing service. Mario q made the whole experience homey!He was really fast with our food, and the food was amazing,He constantly checked on us to see if there was anything else we needed with out being to pushy. I cant wait to come back here!! thank you Mario!

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank JESSICA A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Front Office Manager at Anaheim Marriott, responded to this reviewResponded 9 December 2017

Dear JESSICA A,

Thank you for being our guest at Anaheim Marriott. We take pride in our service and the quality of the food we serve. We will pass on your gracious comments with Mario and also with our Food & Beverage staff and let them know their efforts are not going unnoticed. Thanks again for your kind comments, and we hope you give us the opportunity to serve you again.

Thank you,
Zuyen Urbina
Front Office Manager

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Reviewed 8 December 2017 via mobile

So a gorup of 6 persons and we sat un the NFU restaurant, just dont go to the NFU the service food sucks. Took 1hr to bring and thw servicw was not complete and have to cancel they wont eaven apoligize.

Stayed: December 2017, travelled on business
Thank Iñigo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Anaheim Marriott, responded to this reviewResponded 8 December 2017

Dear Iñigo, thank you for taking the time to review our restaurant. We apologize that the service and food quality did not meet your expectations. We appreciate your feedback and assure you we are always looking for ways to improve. We hope you'll join us again for a much-improved dining experience.

Thank you,
Zuyen Urbina
Front Office Manager

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Reviewed 7 December 2017

Drove in and the valet captain noticed we had a handicapped placard. He then told us we could park for no charge in the valet lot! Saved us $75.00 for the three days we were there. Great idea. The employees were all real nice people. Always smiling and asking if they would help with anything. They also have special internet room rates with big savings. Loved our stay there.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank 4,945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Anaheim Marriott, responded to this reviewResponded 7 December 2017

Dear Guest,

Thank you for your excellent review of Anaheim Marriott. We are delighted to read you were impressed with courteous service and that our location was perfect for your needs. Thanks again for being our guest, and we look forward to welcoming you both back soon.

Thank you,
Zuyen Urbina
Front Office Manager

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Reviewed 6 December 2017 via mobile

We stayed at the Marriott Anaheim for 5 nights. The check in was nice and easy - the girl who assisted us was helpful and smiley.
We felt that the hotel caters more for business guests/people who are using the convention centre, rather than tourists.
The concierge wasn’t really that helpful when we asked about renting a car, I had to keep repeating myself as he didn’t really listen to what I was asking/informing. We ended up just going to a car rental agency and asking them about driving around.
The room itself was nice. Spacious and light, and bathroom facilities were good.
Upon leaving, the check out was nice and easy, although we wanted to check our bags with the bell boy for around 20mins while we went and picked up our car. He informed that it would take at least 20mins to get the bags back when we returned as the storage room was full. We said that we only needed to check the bags for 20mins but it would still take that long to obtain the bags once we returned. We ended up taking our bags with us and didn’t check them. We were disappointed that he didn’t offer to hold our bags somewhere else or even behind the desk, as we saw other bags there.
I wouldn’t say the staff made my trip as a lot were not helpful and it was like pulling teeth to deal with, but the location was good.
I probably wouldn’t stay here again if I came back to Anaheim, but it was a good experience to have - dealing with a large brand hotel.

Stayed: December 2017, travelled with friends
Thank Katie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Anaheim Marriott, responded to this reviewResponded 6 December 2017

Dear Katie, thank you for taking time to review our hotel. While we're glad you had a pleasant stay overall, please accept our apologies for the service issues you experienced. We are committed to providing great service to our guests, and we'll share your comments with our team to improve moving forward. We appreciate your business and hope you will be back to see us on your next trip to the area.

Thank you,
Zuyen Urbina
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Anaheim Marriott

Address: 700 West Convention Way, Anaheim, CA 92802
Region: United States > California > Orange County > Anaheim
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Anaheim
#3 Luxury Hotel in Anaheim
#5 Business Hotel in Anaheim
#11 Romantic Hotel in Anaheim
#23 Family Hotel in Anaheim
Price Range: $178 - $493 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Anaheim Marriott 4*
Number of rooms: 1033
Official Description (provided by the hotel):
Anaheim Marriott combines highly-appointed accommodations and superior service to rank among the best hotels in Anaheim. An ideal choice for a family trip, discover dream vacations made easy from one of the top hotels near Downtown Disney. Anaheim guest rooms and suites feature contemporary decor and upscale amenities. Unique among Anaheim hotels, experience nFuse, a stylish bar and restaurant offering fresh California cuisine, handcrafted cocktails, and an impressive wine list. For a quick lunch or snack, visit our on-site Marketplace or Starbucks. After a day of sightseeing or meetings, enjoy a workout in our state-of-the-art fitness center, soak up the sun at our resort-style pool, enjoy a snack on our dining deck or cozy up by the fire pit. Plan seamless business trips to our hotel near the Anaheim Convention Center. With over 100,000 square feet of event space, our hotel in Anaheim is perfect for conferences, weddings and banquets. Enjoy an unforgettable Southern California stay at Anaheim Marriott. ... more   less 
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Also Known As:
Marriott Anaheim Hotel Anaheim

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