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All reviews convention center oasis tower pizza hut the concierge lounge attended a conference room service self parking bell staff across the street corner room high floor per day hotel restaurant gift shop shuttle bus art bus king bed
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Reviewed 9 December 2017

The restaurant here had amazing service. Mario q made the whole experience homey!He was really fast with our food, and the food was amazing,He constantly checked on us to see if there was anything else we needed with out being to pushy. I cant wait to come back here!! thank you Mario!

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank JESSICA A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Front Office Manager at Anaheim Marriott, responded to this reviewResponded 9 December 2017

Dear JESSICA A,

Thank you for being our guest at Anaheim Marriott. We take pride in our service and the quality of the food we serve. We will pass on your gracious comments with Mario and also with our Food & Beverage staff and let them know their efforts are not going unnoticed. Thanks again for your kind comments, and we hope you give us the opportunity to serve you again.

Thank you,
Zuyen Urbina
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2017 via mobile

So a gorup of 6 persons and we sat un the NFU restaurant, just dont go to the NFU the service food sucks. Took 1hr to bring and thw servicw was not complete and have to cancel they wont eaven apoligize.

Stayed: December 2017, travelled on business
Thank Iñigo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Anaheim Marriott, responded to this reviewResponded 8 December 2017

Dear Iñigo, thank you for taking the time to review our restaurant. We apologize that the service and food quality did not meet your expectations. We appreciate your feedback and assure you we are always looking for ways to improve. We hope you'll join us again for a much-improved dining experience.

Thank you,
Zuyen Urbina
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 December 2017

Drove in and the valet captain noticed we had a handicapped placard. He then told us we could park for no charge in the valet lot! Saved us $75.00 for the three days we were there. Great idea. The employees were all real nice people. Always smiling and asking if they would help with anything. They also have special internet room rates with big savings. Loved our stay there.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank 4,945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Anaheim Marriott, responded to this reviewResponded 7 December 2017

Dear Guest,

Thank you for your excellent review of Anaheim Marriott. We are delighted to read you were impressed with courteous service and that our location was perfect for your needs. Thanks again for being our guest, and we look forward to welcoming you both back soon.

Thank you,
Zuyen Urbina
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 December 2017 via mobile

We stayed at the Marriott Anaheim for 5 nights. The check in was nice and easy - the girl who assisted us was helpful and smiley.
We felt that the hotel caters more for business guests/people who are using the convention centre, rather than tourists.
The concierge wasn’t really that helpful when we asked about renting a car, I had to keep repeating myself as he didn’t really listen to what I was asking/informing. We ended up just going to a car rental agency and asking them about driving around.
The room itself was nice. Spacious and light, and bathroom facilities were good.
Upon leaving, the check out was nice and easy, although we wanted to check our bags with the bell boy for around 20mins while we went and picked up our car. He informed that it would take at least 20mins to get the bags back when we returned as the storage room was full. We said that we only needed to check the bags for 20mins but it would still take that long to obtain the bags once we returned. We ended up taking our bags with us and didn’t check them. We were disappointed that he didn’t offer to hold our bags somewhere else or even behind the desk, as we saw other bags there.
I wouldn’t say the staff made my trip as a lot were not helpful and it was like pulling teeth to deal with, but the location was good.
I probably wouldn’t stay here again if I came back to Anaheim, but it was a good experience to have - dealing with a large brand hotel.

Stayed: December 2017, travelled with friends
Thank Katie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Anaheim Marriott, responded to this reviewResponded 6 December 2017

Dear Katie, thank you for taking time to review our hotel. While we're glad you had a pleasant stay overall, please accept our apologies for the service issues you experienced. We are committed to providing great service to our guests, and we'll share your comments with our team to improve moving forward. We appreciate your business and hope you will be back to see us on your next trip to the area.

Thank you,
Zuyen Urbina
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 December 2017

Nice hotel, nice lobby, nice pool, nice fitness. Great service.
Rooms are somehow outdated, tiny washroom. Beds are quite small (unless you get king bed)
15 min walk to the Disney park. There is a Hertz counter just next to the hotel, which might be very convenient for exploring around.

  • Stayed: October 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank Oudhay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Anaheim Marriott, responded to this reviewResponded 6 December 2017

Dear Oudhay, we appreciate your great comments. We're delighted to know we were successful in providing you with a memorable stay. Thanks for your specific feedback about the size of the bathroom. We're glad that our location and amenities made a much better impression. Thank you again for being our guest. We hope to welcome you back soon!

Thank you,
Zuyen Urbina
Front Office Manager

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