We did stay for 2 nights at the end of our US trip in January 2016. Let’s start from location – it is really perfect: right in the heart of DC, steps from White House (which even can be seen with side view from certain rooms) and many other attractions – you can't ask for more. Lobby is very beautiful and spacious. At check-in I did have to fight with young front desk lady for Executive floor room (which I’m entitled to as HHonors Gold member), she was not very welcoming and I would say irritated and keep telling me they do not have those rooms, which was not true as booking engine was showing plenty available. At the end she gave us room on Executive floor, however when we entered it I was shocked – probably it was the smallest room in the hotel. (you will see pictures). As Executive lounge is no longer on higher floors (it moved recently to new place near main lobby area) so called Executive floors really doesn’t make sense any longer as long as you have Executive lounge access you can stay at any floor. So I did go back to reception and asked other lady to change our room, that another person was much better trained and much more client-oriented and we received very nice room on another floor (to add later we were in contact also with Russian speaking member of front staff - apologies forgot her name and she was indeed helpful and always very polite). New room was huge with separate sitting area (with big sofa), bathroom was of good size and with all amenities you would expect from Hilton. Executive Lounge: far from being the best of Hilton lounges I visited, while still you can have something to eat during evening hours and also soft drinks and coffee/tea are available during the day. All alcohol drinks are against additional fee. Breakfast serve in the lunch is with very limited choice and one of the worst Lounge breakfasts I saw in Hiltons. Saying this main breakfast (which we tried on the second morning) although much better was also far from being ideal – it obviously had much more choices however lacking basic things (e.g. no vegetables at all). So overall we were expecting much better breakfast from 4star Hilton in the center of DC. Wi-Fi is of good quality and was free as for HHonors members. Service – overall average, while as stated above, heavily depends on personalities. Summarizing, can recommend the hotel for stays in the heart of DC if the price is reasonable for your dates (as it was for ours).
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- Also Known As:
- Capital Hilton Hotel Washington Dc
- Hilton Washington Dc
- Washington Dc Hilton