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Reviews (2,820)
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109 - 114 of 2,820 reviews
Reviewed 6 April 2018

Check in was fast and the ladies at the front desk were very nice and attentive. The room was spacious, clean, and comfortable. The location is great for government office visits and down the street from the Whitehouse. The club lounge was well appointed, however, the set-up for the food was a bit awkward. Perhaps they can work on having a better space to place the food. The lounge was busy in the am and pm. Thank you to all the staff in the hotel, very nice and attentive. When in DC, I will come back.

  • Stayed: April 2018, travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank clacos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018

Service and staff were wonderful. It has a beautiful physical plant close to National Geographic and the White House. The best of Marriott property service and highly recommended. We stayed one night at the Mayflower and a second at the vacation club which is part of the same property.

  • Stayed: June 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank cjdotheworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018

I have elite status with Marriott so I am used to staying at their properties and have a pretty good idea of what to expect. That said, I was very disappointed with the hotel staff and room. I found that the room was multiple amenities that should have been included. Trash was on my floor when checking in and towels were damp. To make matters worse the front desk staff and management did not really care when feedback was provided. The location is great but there are plenty of other hotels in the area. I would avoid this one.

  • Stayed: April 2018, travelled solo
    • Value
    • Cleanliness
    • Service
1  Thank Sam T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at The Mayflower Hotel, Autograph Collection, responded to this reviewResponded 6 April 2018

Dear Sam T,

Thank you for being an Elite Rewards Member, and for providing your honest feedback. We apologize for the room and service issues which inconvenienced you during your stay with us. Our team strives to provide impeccable service and timely responses to our guests' needs, and we are sorry for letting you down. We hope you will give us a chance on your next trip to our area to show you we can do better.

Jean-Valery Lacoste
Front Desk Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018

I stayed here four nights on a business trip. Every single employee I encountered was incredibly friendly and attentive, from doormen to front desk to housekeeping. The lobby is quiet glamorous, and I didn't even wander as far as I could see on being afraid I'd get lost. The place is huge! I stayed in room 1062, two double beds, top floor facing the adjacent building. I was glad for the quieter side of the building, because I'm a very light sleeper. The walls are SOLID, so there was nary a peep from adjoining rooms. The sheets were so soft and smooth, and the rooms were very well appointed. Geek moment: I've never had a better hotel iron than the one I used here. Elevators are swift and aplenty. The location is tops - one block from Red line, three block from Orange-Blue-Silver lines. It's super easy to have a doorman hail you a cab cued up curbside, or to have an Uber/Lyft pick-up or drop-off. Though I wouldn't have spent what I did per night on a trip for myself, for the right price I'd LOVE to return here!

  • Stayed: March 2018, travelled on business
    • Value
    • Rooms
    • Service
1  Thank PebleBeach7thGrn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

What a fun trip with a friend!
Rooms are beautiful and great to park and walk to dinner and comedy.
We were accommodated a late checkout that was greatly appreciated.
Five stare service, but only thing is they don’t have champagne checkin anymore. So had to bring our own.

Stayed: June 2017, travelled with friends
Thank Priscilla B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at The Mayflower Hotel, Autograph Collection, responded to this reviewResponded 3 April 2018

Dear Priscilla B,

Thank you for sharing a wonderful review of The Mayflower Hotel, Autograph Collection. We are delighted to know you thoroughly enjoyed your time with us and that our service and accommodations were above and beyond your expectations. We look forward to welcoming you again for another memorable experience.

Jean-Valery Lacoste
Front Desk Manager

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