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Jay C
Hamden, Connecticut

Pleasant Surprise

4.0 of 5 bubblesReviewed 3 July 2021
We usually stay at name brand hotels to get consistency but this stay was arranged for us. The Washington Plaza is a great find! Clean, quiet, well located, and has all the services you need. It has a great pool with bar and servers who also provide food service. Only issue was on the second day (a weekend day), the pool was short staffed and the servers they had seemed new so things went a little slower than they did the day before,
Date of stay: June 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
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Reviews (3,586)
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Traveller rating
1,966
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Reviewed 3 July 2021

Excellent stay about 1.5 miles from the big museums. Area has plenty of restaurants / stores and is safe. Staff at hotel were exceptional - helpful and friendly. Food at hotel was unexpectedly quite good. Excellent for families. Pool was great with life guard. I'd return. Beds and pillows great. Bathroom had tub. Clean rooms.

Room tip: Balconies great, but if it's hot you may not use it. TVs don't have Netflix/Hulu, so bring computer and HDMI cable to solve.
Date of stay: July 2021
    • Location
    • Cleanliness
    • Service
Thank Jay K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 July 2021 via mobile

The hotel room was ok.Needed some updating.Balcony was nice view of pool but furniture outside was kind of dirty.The bed was so hard I don’t know how I slept it was terrible.The parking was very convenient and the location was very close to everything.

Room tip: For people that want comfort when sleeping at night I wouldn’t suggest this hotel the beds are awful.Me personally I am not returning again.
Date of stay: June 2021
Trip type: Travelled as a couple
1  Thank dorianp355
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 June 2021

At 6:33pm, on 6/10/2021, I called to verify if their fitness center was closed as the website indicates and the receptionist said that it was open. I then asked if she could describe it for me because there were no pictures on the website and she said we don't have pictures and hung up the phone....she just lost you business as we were considering booking for 4 days.

Date of stay: June 2021
    • Sleep Quality
    • Rooms
    • Service
Thank josephga1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 January 2021 via mobile

No hot water for two days. Room was never cleaned. Very bad hotel. Staff gave no accommodation for lack of hot water. Regarding the room cleaning, they said we “we’re a bit understaffed.”

Will never go back to DC and especially this hotel.

Date of stay: January 2021
Trip type: Travelled on business
4  Thank toddt323
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 December 2020

Old & cracked sinks. No vend machines. Ice dirty, no bags-COVID! MEGA MARC-. MGMT POORLY PREPARED! Over hr wait 4 b-fast. 1 mgr & 2 waiters. No coffee creamers/lemon. Recep-Sheila & Flannery FANTASTIC

Room tip: Convenient location/outdoor balconies. Noisy, old, no vending machines, bags for ice, no basic creamers, lemon, etc,.. in restaurant.
Date of stay: November 2020
    • Value
    • Rooms
    • Service
4  Thank deellem_zoomtowncom
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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