I’m not sure where to start..... service was terrible!!! To say the least. Our server was slow and nowhere near attentive. I received the wrong drink and brought it to her attention. Upon doing so her response was “oh, it must have been for another table.... did you drink out of it?””” I could NOT believe my ears.. IT went downhill from there.
Our wait time was super long (30 minutes to get drinks), we had to call for the server each time we needed something... and at one point she aggressively dropped food and limes on the table. We were appalled and finally asked for the manager.
After waiting 30 minutes The manager came over. He was very defensive and eventually he became understanding after 20 minutes of hearing all of our concerns (yes there were plenty).
Good Service starts at the top and it was clear that good service was NOT the culture at this location.
Good Luck and pack your patience if you plan on visiting!
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