The location is what makes this hotel great and also the super comfortable beds. However, everything else about the hotel feels more like a mid-budget hotel rather than a luxurious 5 star hotel that it is meant to be.
It starts from the frenetic and cramped lobby when you check in, to the worn decor of the room, old non-fluffy towels, poor housekeeping (found previous guest item behind the curtain) and the barely there turn down service when you return from a long day of sightseeing.
Very underwhelming to say the least.
- Room Service