On the past 2 days no hot water was available after we returned from skiing in the afternoon. What do you most want after a day on the chilly slopes? A hot bath. This hotel did not provide hot water.
We heard and saw a mouse in our room
My attempt to draw the attention of the manageress to these problems was met with indifference and even blatant lies (manageress claimed there are a lot of guests in the hotel, when actually it is only about half-full, the receptionist who went to confirm the absence of hot water in our room yesterday now claims he felt 'warm not hot' water, which is not true, it was tepid at best).
Breakfast is dreary, the coffee is tasteless.
Children's play room is very tired looking and untidy.
The only redeeming feature is the cheerful and helpful restaurant staff.
For 200 EUR per night, we should not have to tolerate such inadequacies.More
- Free Wifi
- Free Parking