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All reviews comfortable beds excellent stay old town good size hotel is situated free wifi carpet fridge noise tv
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Reviewed 29 July 2018 via mobile

The hotel itself of an average accommodation, although the room is provided with air conditioning, Butt it hardly work, the reception staff they do try there best to help. The Sunna is extremely over priced €29 per hour and it has to be booked 3 hours in advance, the breakfast is a traditional Lithuanian continental, air conditioning in the breakfast room not working. outside temperature was 34c. but overall, is all good for what I paid €40 a night.

Stayed: July 2018, travelled with family
Thank MrsDamas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2018 via mobile

Excellent, clean, stylish interiors. The staff spoke great English and were very helpful and friendly.

It was nice and quiet in the hotel, relaxed atmosphere! On the second floor, there was a very cosy balcony area with seats. A very traditional hotel and definitely worth its price.

The breakfast was excellent and luxurious! We got nothing to complain. Would definitely stay another time!

Stayed: June 2018, travelled with family
Thank aiholm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2018 via mobile

First time in my life I have had such a terrible experience with hotel. First time claimed to owner and didn’t stayed for a night.

Room no 1. We took lux room for a night, when we entered it seems that air is dusty and dirty. Table, phone, bed, painting in dust, toilet with crack. Seems that windows was not washed for ages. Terrace was very dirty in some spots, table in dust and with some big old white spot. After we noticed that one of two beds are broken in the middle and making big hole. Receptionist was surprised to hear such a news, but without problems changed room.

Room no 2. Situation the same, you are entering super dusty room with dirty windows, but in addition you are getting YELLOW toilet with crack and dark, long woman hair (unfortunately didn’t took a picture, but showed to husband). Such anti sanitary!!! After we noticed all this madness, asked to clean number and went for a dinner, when we came back situation didn’t changed.

We decided to get back our money and get out of this hell.

But...we met owner of this hotel, which wanted to check numbers. When we showed all problems and said that we are disappointed he started to say that they are not 5* hotel, so what you are expecting for (seems that he thinks that clean numbers are only in 5* hotels and in 3* should be dirty). Asked what’s our profession, he thought that we are doctors and thats why so mad about cleanliness. In the end he even didn’t want to check terrace. Conclusion from his side was, :“I know these kind of people, we’re having 2-3 in a year, who are looking for a problems in the rooms. We will black list you.”

Wishing you good luck with this kind of attitude and will to listen and understand your guests!

Stayed: April 2018, travelled as a couple
2  Thank Natalja M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2017 via mobile

We had stayed for quite few occasions but not planning to return on our next trip in Kaunas. Simply noticed that hotel not investing to improve their facilities.
Example coffee machine which was broken in January was still not in good working order when we stayed again in August. Not changing menu of breakfast for two years and some products not bwing fresh.
On our last visit baby cot was requested but not ready on arrival, shower head missing!, A/C making strange noise. Overall cleanliness not impressive either. Very basic daily service: in two weeks sheets were changed only twice, not cleaning shower or sink, bed being left untouched etc. External areas dusty and full of cobwebs.
The good thing about hotel that staff is really friendly but not always acting professionaly. Rooms are quite spacious and we like the terrace where can enjoy summer evenings. Location good.
Hotel could be even 4* rated but do need improvement and investment in facilities so let us know when it's done and we will definitely return in future!

Stayed: August 2017, travelled with family
Thank Vesta L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2017

For a moderate price I got a tidy room with adequate facilities for a comfortable stay and a bit of work. I remember noticing small imperfections, but after 2+ weeks cannot remember what those were - which means they were insignificant. Would stay there again, would recommend to others.

Breakfast was good and did not taste cheap. Oh, yes, TV did not work for some reason, but I didn't even bother to ask the reception - not a big fan of TV :).

  • Stayed: October 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank Pavel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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