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All reviewsone nighttown centrefour stara great place to stayquiet streetshort staywelcome drinktrain stationbusiness tripthe main streettowelsreceptionwebcityslovakiacoolingwifi
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Reviewed 11 August 2016

This hotel is not a bad choice for a stay in Košice. It's near the train station and is only 10 minutes walk away from all the main tourist sites in the Staré Mesto and on the Hlavná. The staff are really friendly and helpful, and the rooms are spacious, comfortable and clean. When we checked in we were offered a free drink at the bar, and the lunch in the hotel was really good and very affordable. Breakfast was included in the room rate and it had a great selection and great quality. The hotel offers a one-hour walking tour of the historic sites in your language for just €1 which some of our friends availed of and said it was very enjoyable.

On the negatives - which are only minor - the Wifi was free but not great speed, and the checkout time was a far too early at 10am. Secured parking at the hotel is very limited, but there is ample on-street parking in the front of the hotel (and a reserved on street section for the hotel guests). The bath in our room had a shower, but the shower head was really low down and with no shower curtain, so having a shower was a messy and awkward affair.

Another thing to note, while not a negative per say and not the fault of the hotel, the hotel is located in a quiet residential area despite it closeness to the old town, but its proximity to the train station means that the road adjacent to the hotel (Svätoplukova) can have a few women standing about after dark "offering services". This didn't bother us, but it's best to be aware of this if walking back to the hotel after hours. Also, as the building is a protected structure there is no lift available, but the hotel has only one floor above ground level.

Overall, a great hotel choice and I would stay here again.

  • Stayed: August 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank ExplorerIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2016

We came across this hotel just before midnight after a late evening decision to continue our road trip. Dalia is a fine hotel- clean, comfortable and friendly, professional staff. The breakfast was the best we've had in Central Europe. It's a bit off the beaten path in a residential neighbourhood. Highly recommended and good value.

  • Stayed: July 2016, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Sinzemli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2016

"ECO" in this hotel it means :
- a bin for waste separation
- old furniture and bathroom
- very noisy air-condition and fridge
- poor breakfast

- hotel bar was closed at 10.00 p.m.

One benefit only: small free parking

Room Tip: I recommend other hotel....
  • Stayed: July 2016, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank oamdg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelDalia, Generálny riaditeľ at Eco friendly Hotel Dalia, responded to this reviewResponded 19 July 2016

Dear Mr. Letavay,

thank you for choosing Eco friendly Hotel Dalia for your recent stay in Kosice. We regret we couldn´t fully meet your expectations during your recent stay, despite our maximally accomodating approach toward you and your guests, that included providing you with one De Luxe room FREE OF CHARGE for your celebrity guests and the second room for you in a very favourable price (you booked 2 rooms in total).

Let me assure you we did our best for your satisfaction since your request for another room, but due to being fully booked in the mentioned date, we weren´t able to provide you the same „De Luxe standard“ room as to your special guests. We really regret to hear that your final impression has been a different one despite our best efforts on a primary satisfaction of your celebrity guests. Since we didn´t have any negative feedback from you and your guests during the stay, let me express my astonishment for your attitude, seing your great effort to present your negative and very subjective reviews on various forums without any prior complaint or communication in this terms during your stay with our manager (who communicated with you during the breakfast time). Therefore we recognize your effort as not intended to improve our services, but rather as with the purpose to negatively influence our long time build reputation.

In general we always get compliments for nice designed rooms, rich buffet breakfast, which we improve constantly, prepared from fresh and local products, polite and friendly staff and our innovating ECO HOTEL policy. Please kindly note, that our meat products contain at least 97% of meat, we use bio eggs and vegetable from local suppliers, we offer traditional farm yogurts and products, all included in a room price, which is not a standard in many 4* hotels. We are sorry that your detailed interest in our eco initiatives weren´t expressed during your stay, knowing that, we would be very keen providing you further information regarding our eco policy in person. Let me just kindly explain you in brief the ways HOW WE HELP TO PROTECT THE ENVIRONMENT:
• waste elimination, separation and recycling
• LED lights and light sensors applied in most of our premises,
• most of our electrical appliances have energy efficiency certification of A or AA type,
• heating is individually regulated in each room,
• we use solar technology for water heating,
• 100% recycled eco paper used only (for toilets and administrative purposes),
• reducing printing ink usage to minimum,
• wooden pencils instead of ink pens and 100% degradable paper pens,
• dual-flush button to save water,
• eco-mod set for water flow,
• lever taps,
• we reduce the usage of chemical cleaning products,
• in bathrooms free of charge ecological and not tested on animals cosmetic certified by European Eco-label,
• single-use products elimination, preference for eco-packaging,
• organic products and dishes offer,
• preference for local suppliers for our cuisine,
• all hotel organic waste is composed,
• all guest rooms and public areas of the hotel are non-smoking,
• support for charities and animal shelter,
• all employees actively participate in protecting the environment,
• ecological events organised for free,
• green meetings programme for our corporate clients developed,
• charging station for electric vehicles free of charge for our hotel guests.

We hope to welcome you soon as a guest in our Eco friendly Hotel Dalia, the only EU Ecolabel certificated eco-friendly hotel in the eastern Slovakia again, to convince you of our hospitality.

Yours sincerely, Dagmar Amrichová, general manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2016

My husband and I held our wedding reception in Hotel Dalia in May 2016 and had a party of UK and South African guests staying in the hotel.
The hotel is away from it all in a lovely tree-lined avenue, yet 10 minute walking distance to Kosice old town, so very convenient.
The staff were fantastic- warm, professional and always helpful; several guests came to tell me that they really appreciated the service with a smile. The interior of the hotel is elegant and it has a feel of the old grandeur that we both love, with chandeliers, dark wood and little touches like an old gramophone. We all loved the exterior with the fountain and seating area full of flowers in bloom. The breakfast was sumptuous and beautifully prepared, just like everything else.
Overall, it was a marvelous experience and we all felt relaxed and pampered. I would wholly recommend Hotel Dalia to everyone who wants to explore Kosice and is looking for an island of tranquility and warmth.

  • Stayed: May 2016, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Lenka P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2016 via mobile

2 night stay for business, amazing helpful and friendly staff, beautiful room, amazing healthy breakfast, peaceful and quiet with lovely plants and flowers everywhere, 10 min easy walk straight into the main street. Secure gate access. Great free wifi. Staff were so flexible to accommodate my needs. Thankyou so much - if I come back to Kosicè I will stay again for sure!

Stayed: June 2016, travelled on business
1  Thank Sarah D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelDalia, Manažér pre oblasť vzťahov s hosťami at Eco friendly Hotel Dalia, responded to this reviewResponded 7 July 2016

Dear Sarah,

firstly I would like to thank you for taking the time to tell us about your experience during your stay. We are glad you enjoyed our services and appreciated our friendly and helpfull staff, beautiful rooms, free wifi and location in the very near of city center. All the flowers in our small family hotel are maintained by the hotel owner. We value any honest feedback and we always try to do maximum for satisfaction of our guests – therefore we are happy for your kind review.

We are looking forward to welcoming you soon again in our eco-friendly hotel, the only EU Ecolabel certified hotel in the East Slovakia.

Best regards from Kosice,
Miroslava, Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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