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David R
Launceston, Australia

Terrific Hotel

5.0 of 5 bubblesReviewed 4 Aug 2017
Busy hotel some distance from the town centre. Rooms spacious and very clean . Comfortable bed and bathroom had all required facilities. Water pressure in the shower was fantastic with simple controls. Efficient obliging staff. Breakfast was good and the sports bar was a bonus with its entertainment.
Date of stay: July 2017
Trip type: Travelled with friends
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LjuKR, General Manager at Austria Trend Hotel Ljubljana, responded to this review
Responded 8 Aug 2017
Dear "David R", please accept our sincere thank you for choosing Austria Trend Hotel Ljubljana and for taking time to write down this valuable review about your nice experience. We are very pleased and happy to know that your stay with us was satisfactory and as per your expectations. Looking forward to your next visit! J Osterman, GM.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 2 August 2017

We found this to be an excellent hotel, the rooms were large (we were in 603 and 604), and had a dividing door between the bedroom and the living area - we actually pulled one bed out to the living area so that we had almost 2 singles....
I'm not sure if it was just our floor but it was quiet, even though the hotel was busy we had no disturbances.
Breakfast was excellent - lots of choice in a self serve buffet - fruit, yogurt, breads and cakes, hot food (eggs, sausages, bacon, veg, mushrooms), and cold meats and cheeses. Choice of teas and coffees, fruit juices.
Facilities to make tea and coffee in the rooms - no milk provided but I'm not sure if you could request it.
We just used the bar menu a couple of times and it was fine.
It was nice to have a few tables outside to sit in the evening, although it was at the front, so just looking out at the road. There is a gym and spa which we didn't use.
It is about 4km out of the centre, so if you want to be able to step out into the centre it isn't suitable, but a hotel taxi was €6 one way (up to 3 passengers) - Edo was a great driver. There is also a free shuttle bus but it depends on timing whether it's easier to just use the taxi. All of the staff we encountered were helpful and welcoming.
We would recommend this hotel.

Date of stay: July 2017
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Anne M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LjuKR, General Manager at Austria Trend Hotel Ljubljana, responded to this reviewResponded 4 August 2017

Dear "Anne M", thank you sincerely for taking time to write about your positive experience with us in such details. Thank you as well for your high raiting and for recommending Austria Trend Hotel to other travelers. We are really pleased that you enjoyed our large rooms, rich breakfast buffet and your stay in general. We will pass your commendation to Edo, he really is a great driver. Looking forward to your next visit! J Osterman, GM.

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Reviewed 2 August 2017

I stayed at the Austria Trend for one night as part of my work visit.

The hotel is located about 7 mins from the City Centre and very close to several office spaces. The property is well furnished and upscale and the reception staff was cordial and helpful.

I was allocated a well furnished suite for my stay which was definitely a steal at c.79 Euros (our corporate rate). The room was very well equipped with all amenities that you require and had a good view of the mountains and the city.

Most importantly, I was impressed by the excellent levels of service. The food was delivered to perfection in quick time. In the early hours of the day I had a panic situation when my laptop trackpad stopped working and I had to submit a deliverable at 0600 - I called the lobby for an external mouse and it was delivered to me in 2 mins! For that level of service alone, I would recommend staying in this hotel for all business travellers.

The breakfast buffet had a good variety of dishes though a couple of additional vegetarian fare would have been welcome.

All in all, I strongly recommend this property for your business or leisure stay.

Date of stay: July 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
1  Thank VK_Traveler
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LjuKR, General Manager at Austria Trend Hotel Ljubljana, responded to this reviewResponded 4 August 2017

Dear "VK_Traveler", please accept our sincere thank you for taking time to write this valuable and positive review and for strongly recommending our property for busines as for leisure stay. We really put all our efforts into keeping our standards high and our team's main goal is to provide excellent service in general. A feedback like yours is a reward and a great motivation for the entire team. Again, thank you very much and we hope to have the oportunity to welcome you soon again. J Osterman, GM.

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Reviewed 1 August 2017

The room was very good and spacious. Bathroom and the toilet was separated. There was a kettle in the room but you have to buy a bottle of water. The negative thing: The staff at the breakfast were all rude. You ask for something and they say "one minute" with an angry face and they don't bother coming back. I tried it 3 times with different staff and all were the same.

Date of stay: July 2017
  • Trip type: Travelled solo
    • Location
    • Cleanliness
    • Service
Thank Bengiyle S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LjuKR, General Manager at Austria Trend Hotel Ljubljana, responded to this reviewResponded 1 August 2017

Dear "Bengiyle S", thank you very much for taking time to write about your experience with Austria Trend Hotel Ljubljana. We are very sorry to hear that our breakfast staff made such an impression and was not enough helpfull. Please accept our sincere apology. With reference to the water offer in our hotel, please be informed that the pipe water in is of a very good and high quality and can be consumed on a daily basis without any risk for health. Thank you for staying with us! J Osterman, GM.

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Reviewed 1 August 2017

Excellent place to stay on a excellent location not far from city center of Ljubljana.
Great Spa , amazing experience . Staff very polite and helpful .
there is a cool restaurant just 100 meters near the property with excellent food.

Super clean.

Date of stay: July 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
1  Thank mihailos2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LjuKR, General Manager at Austria Trend Hotel Ljubljana, responded to this reviewResponded 1 August 2017

Dear "Mihailo S", please accept our sincere thank you for taking time to write about your positive experience with Austria Trend Hotel Ljubljana. We are pleased to know that all your expectations were met during your stay. We look forward to your next visit! J Osterman, GM.

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Reviewed 19 July 2017

This hotel was great for us ,four women who stayed 5 nights in July. The twin rooms were quiet and spacious and with a room divider which we used to give us the equivalent of single rooms. The breakfasts were superb, good quality and great selection of hot and cold food. It is approximately 5/10 mins by taxi into the centre, either at the shuttle times or for 6 euros at other times. We found the staff we dealt with pleasant and helpful. We will be recommending to friends.

Date of stay: July 2017
Thank Jean C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LjuKR, General Manager at Austria Trend Hotel Ljubljana, responded to this reviewResponded 19 July 2017

Dear "Jean C", we are very pleased that the hotel was great for your. Thank you for staying with and for this review as well for recommending us to your friends. Looking forward also to your next visit! J Osterman, GM.

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