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Campanile Varsovie
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Reviews (636)
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All reviewstrains passingbudget hoteltram stopold towntea and coffeecentral stationminute walkhotel is locatedcity centreby footclean hotelnice roomtwo nightslocation is greatchopin airportlong weekendbed was comfortable
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38 - 43 of 636 reviews
Reviewed 26 June 2017

Blocked in Wasaw 24h due to plane connection lost, I was oblidged to stay in hotel selected by LOT company.

Kind staff, professional and pay attention to customers. Clean and wide room, sufficiently equiped. Hotel not really situated city center, few km from.

Rooms are quite but hotel is located near railway station, so some noisy trains passing during day early to late.

Therefore require room on hotel back side or front side to avoid it

Breakfast was Ok. Nothing extraordinary, but good

  • Stayed: June 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank Traveller8071
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Szymon C, Kierownik recepcji at Campanile Varsovie, responded to this reviewResponded 30 June 2017

Dear Guest,

Thank you for choosing Campanile Hotel in Warsaw. We are more than happy that you enjoyed your stay with us and your comment stays as a reward for our work and motivate us to continue providing the highest level of customer experience. Please remember that you are always welcome in our hotel and we all hope to see you once again some day in the future.


Kind regards,

Szymon C.
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2017

We had a room at 10+ floor, the view was interesting (of the train station); but I remember hearing the loud noise of some of trains passing the station next to the hotel. Other than that, everything else worked and it was a modern, clean hotel.

Pros: close to the trian station, where trams and busses can take you to the city center or towards the Vistula river. Breakfast was included and nice.
Con: we also felt that the check in time was too late. a bit of trian noise even at higher floors.

  • Stayed: April 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Mat T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Szymon C, Kierownik recepcji at Campanile Varsovie, responded to this reviewResponded 30 June 2017

Dear Guest,


Thank you for choosing Campanile Hotel in Warsaw. We are are more than happy that you feel completely satisfied with your stay with us. We are looking forward to your next arrival.


Best regards

Szymon C.
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2017

For the 500PLN a night as a business trip (with breakfast, 1 room 1 person and a parking) you get:
- no option for internet without forced (illegal by the way) confirmation on commercial information receive (I do agree on a personal data management and the rules, but I definitely do not agree on commercial information sending) and the reception person is even not able to help on that (answer "I can't help on that" sure is the most appropriate for a 3 star hotel);
- no iron possibility on the floor at least (sorry but I'm not ok to carry my staff openly through out all the hotel to the ironing room on the second floor as the only option only, while hotel is 8 floor building);
- and with no option to give a feedback in the room instantly (the questionnaire in the room was not even changed after the last guest, yes it was left filled in) was the last drop in the cup.

Rooms look like a star hotel, but the service leaves the room for a better.

Room Tip: Good location in the city center, although most of the rooms are to the high traffic road.
  • Stayed: June 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank JustnkaV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Szymon C, Kierownik recepcji at Campanile Varsovie, responded to this reviewResponded 30 June 2017

Dear Guest,


Thank you for choosing Campanile Hotel in Warsaw and for finding time to leave this comment. Please accept our apologies for all the inconveniences you've encountered during your stay with us. The customer experience and satisfaction of our guests are the most important values for us and your opinion will help us to improve our work and to eliminate possible failures in the future. We would like to clarify that once you are connected with our wifi network you can decide to refuse commercial information sending by selecting the proper option in your settings. We do regret that our staff failed to inform you about this option. We've sent all your remarks to the proper departments of our hotel and we will prepare an action plan to fix and improve our facilities not working correctly. We are asking you politely to give us the second chance to show our hospitality. We would be more than happy if you decide to stay with us some day in the future.


Kind regards,


Szymon C.
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2017

The room in the 7th Floor with double bed is small but quite enough for 2 person. Everyday it was fairly cleaned and bed-tidied. The mattress was a little hard but didn't prevent me to have restful nights.
The restaurant is nice, modern and Scandinavian style decorated.
The menu (lunch, dinner...) didn't change much during my stay. Food is very good.
The Hotel staff is very nice and always ready to help.
There's a small cosy bar right next to the restaurant area where you can "let your thoughts wander".
Another plus is that WiFi is for free :)
Overall, I recommend this Hotel. Its price is fair according to its quality=Great!

  • Stayed: June 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank PcnS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Szymon C, Kierownik recepcji at Campanile Varsovie, responded to this reviewResponded 30 June 2017

Dear Guest,

Thank you for your stay with us and for finding time to leave an opinion about Campanile Hotel in Warsaw. We are more than happy that you feel satisfied with the customer service, cleanliness and other facilities. We are looking forward to welcome you during your next visit in Warsaw.

Kind regards,


Szymon C.
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2017 via mobile

The hotel was nice and tidy. Good location. A young lady at the reception was very unpolite, even rude (several times and situations). Either it was personal or she just hates people, but there shouldn't be thar kind of employees at the front desk.

Stayed: June 2017, travelled with friends
Thank Laurencija D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Szymon C, Kierownik recepcji at Campanile Varsovie, responded to this reviewResponded 30 June 2017

Dear Guest,


Thank you for choosing Campanile Hotel in Warsaw and for finding time to leave a comment about your stay with us. The customer experience and satisfaction of our guests are the most important values for us and your opinion will help us to improve our work and to eliminate possible failures in the future. Please accept our apologies for the behavior of one of our front office workers. She is very sorry and we will be working together to assure the highest standards of customer service. We will try to do our best to make your next visit as much satisfying as you'd like it to be. We would be more than happy if you decide to stay with us again some day in the future.


Kind regards,

Szymon C.
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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