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All reviews beautiful hotel focaccia old city beautiful room the guest relations manager former palace deluxe apartment perfect location a wonderful stay no elevator big bathroom public transportation minute walk magdalena comfort spa tub
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Reviewed 30 October 2018 via mobile

This is a treasure of a hotel in old town Warsaw, Poland. Its beauty and elegance impresses you with every turn. High ceilings, marble everywhere, and attentive gracious service make this a must do. Prices are reasonable and they even upgraded us to an "apartment" complete with living room lock-off bedroom and two bathrooms. One of which had a circular tub large enough for six people. Do yourself a favor and spend a few nights here.

Date of stay: October 2018
Trip type: Travelled on business
1  Thank Jim A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MartaJ2325, Manager at Hotel Bellotto, responded to this reviewResponded 9 November 2018

Dear Jim,
Thank you for sharing your review. We are delighted that you enjoyed your visit in Bellotto Hotel .Your opinion is very important for us and stands for a reward and motivation for the future. Hoping to see you back soon,
Hotel Bellotto Team

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Reviewed 19 October 2018 via mobile

Beautiful hotel minutes walk from Old Town. Historic hotel. Decore is lovely. Staff friendly. Our room was large and beautiful. King size bed, very comfortable. Luxurious bathroom with bath and shower. Great pressure in the shower. We had a bottle of bubbly waiting for us on check in.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank scottdon99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MartaJ2325, Manager at Hotel Bellotto, responded to this reviewResponded 19 October 2018

Dear Guest,
thank you for your kind words. We are very pleased that you enjoyed your stay in our Hotel.
We are looking forward to the opportunity to welcome you back in our hotel and have another chance to impress you.
Kind regards,
Hotel Bellotto Manager

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Reviewed 2 October 2018 via mobile

The hotel is on perfect location for walking around the Old City.
It’s situated in a beautiful building,rooms are spacious,full of light and very clean.
There is no elevator in the building so be prepared for walking up the stairs.
Breakfast is pretty poor.Food is tasty,but small selection of all products.
The staff could be more open-hearted.
They are practically invisible.

Date of stay: September 2018
Trip type: Travelled as a couple
Thank Maja V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MartaJ2325, Manager at Hotel Bellotto, responded to this reviewResponded 3 October 2018

Dear Maja,
thank you for sharing your review. We are very happy that you liked the interior of our hotel.
Please note that there is one elevator but in one out of two wings of the building.
As for breakfast, I will forward your comment to our Restaurant Manager. We constantly improve a breakfast menu. We will make sure the Staff will get additional training.
We truly hope for your next visits in our hotel in the future.
Kind regards,
Hotel Bellotto Team


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Reviewed 23 September 2018 via mobile

Two friends and I arrived and were pleasantly greeted and checked in....all good. We spent a few hours walking around the old city, which is charming. Because of the time, we chose to eat at the hotel’s restaurant Focaccia at 8 pm. The service was abominable as it took 1 1/2 hours to be served. The restaurant was not crowded but our server certainly wasn’t trained properly. They “ran out” of focaccia bread (?) and served us pizza dough after asking numerous times for bread. When we were served our dinner at 9:45 it was tasty but much too late. We had to ask for bread plates, napkins and salt and pepper. Never did the server come to our table, we had to flag her down as she rushed by.
In choosing a hotel in Warsaw we looked for 1)a non chain hotel 2)close to the old city 3)a 5star property. The Hotel Bellotto fit the first 2 criteria however but it is far from 5 stars in the service and restaurant departments. I won’t discuss their Casino...don’t bother going there.

Date of stay: September 2018
Trip type: Travelled with friends
Thank Gail502
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MartaJ2325, Director of Sales at Hotel Bellotto, responded to this reviewResponded 28 September 2018

Dear Guest,
thank you for your feedback. We apologize for the inconvenience you experienced in Focaccia Restaurant. We forwarded your comment to the Restaurant Manager. We will make sure that all staff is trained properly. Despite from this incident we hope that you liked your stay in our Hotel.
Kind regards,
Sales Manager
Bellotto Hotel

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Reviewed 3 September 2018

Beautiful hotel in Warsaw with nice grounds and well maintained facility. Very nice room but didn't realize the hotel had no elevator. This was a little problem since my wife and I both have difficulty with steps. Hotel staff failed to call us as requested for a wake up call and the serving of breakfast starting at 7:30 is a little late especially when you have an early morning flight.

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Burtdol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MartaJ2325, Manager at Hotel Bellotto, responded to this reviewResponded 14 September 2018

Dear Guest,
thank you for your feedback!
We hope you had a great time in our Hotel despite of mentioned inconveniences. Please note that our Hotel does have an elevator in one out of two wings of the building.
As for wake up call we will check why it happened and instruct reception staff.Apologies for all the inconvenience.
Kind regards,
Sales Manager

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