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“GOOD FOR SHORT STAYS”
Review of Hotel HERMAN

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Hotel HERMAN
Ranked #1 of 8 Hotels in Plock
Certificate of Excellence
Reviewed 19 July 2015

Stayed here for 4 nights while visiting Poland for my son's wedding. The hotel clearly caters better for business people and weddings and would only be for tourists having a short stay of no more than 4 nights. I found the staff exceptional and were always willing to help.

Room Tip: Road facing with balcony I think would be better.
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  • Stayed: July 2015, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank CharlesFS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTEL_HERMAN, Kierownik ds. Obsługi Klienta at Hotel HERMAN, responded to this reviewResponded 20 August 2015

Dear Sir,
Thank you for choosing HERMAN Hotel**** in Płock for your recent stay. We are very pleased that you selected our hotel among others, especially during such important occasion. Płock is a small, friendly city and has got a lot to offer for a few days stay. We hope that you enjoyed its atmosphere. We will pass your compliments about our staff. Thank you. Looking forward to welcome you back to our Hotel in the nearest future and wishing all the best to The Happy Couple!
Warmest regards,
Agata Pacholska, Customer service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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13 - 17 of 103 reviews

Reviewed 14 July 2015

The hotel was newly renovated, one of the only newly renovated buildings in Plock.. It was clean, nicely decorated, with very kind staff and we loved the restaurant! The restaurant is small but very cozy and has good food. The best restaurant we saw in Plock.

Room Tip: They have two rooms on the third floor which are very quiet.
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  • Stayed: July 2015, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Beatriz M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTEL_HERMAN, Kierownik ds. Obsługi Klienta at Hotel HERMAN, responded to this reviewResponded 20 August 2015

Dear Guest,
Thank you very much for your fantastic review . It was a pleasure for us having you as our Guest and we are happy that you enjoyed your stay at HERMAN Hotel. Thank you for comments about our team and Książęca Restaurant. Our Head Chef is already planning new dishes for autumn menu. We are looking forward to welcome you again!
Sunny greetings from Płock,
Agata Pacholska, Customer Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2015 via mobile

We stayed here for one night. The building is nice and small and restored. We stayed in a superior room. Although facing the road it wasn't noisy from the street, there is a small terrace with high walls. The room was large and very bright. The place was spotless it was very clean. The wifi worked well. The breakfast was great for such a small hotel, fresh. The service was very good, we organised transport to and from the hotel to other cities and the price was very reasonable with the hotel's car and their drivers. The location is good, right next to Main Street, ten minutes walk from main square. The only negatives were the bed and pillows that were not very comfortable and our room at the end of corridor was relatively quiet but if lots of people in hotel it's not soundproof. If in Plock I would stay here again. The other few hotels by the river are very run down looking. This hotel has a nice feel to it and is great value for money.

Stayed: June 2015, travelled as a couple
Thank lifeisbeaut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTEL_HERMAN, Kierownik ds. Obsługi Klienta at Hotel HERMAN, responded to this reviewResponded 20 August 2015

Dear Guest,
We are so thankful for such a kind feedback. We are very happy that you enjoyed your stay at HERMAN Hotel**** and that you would stay with us again. We make every effort to ensure that our Guests are fully satisfied with all our services. Valuable comments, like yours, motivate us to even greater commitment. Looking forward to your next visit.
Kindest regards,
Agata Pacholska, Customer Service Manager

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Reviewed 1 April 2015 via mobile

On first impressions Hotel Herman seemed perfect. Lovely staff, nice room; traditional without being out of date. Hotel staff were great and breakfast was lovely. Bed and bathroom also nice. However, we were kept awake because the room was so hot, the underfloor heading in the bathroom being the main culprit. Also, I have to agree with the previous review, the place is very noisy. Pillows were also completely useless. If I had slept well, I would have given 5.

Stayed: April 2015, travelled as a couple
1  Thank mayyapps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTEL_HERMAN, Kierownik ds Obsługi Klienta at Hotel HERMAN, responded to this reviewResponded 17 April 2015

Dear Guest,
Thank you for sending us your feedback after your recent stay. We are delighted to hear that you were satisfied with our staff, room and food. Taking this chance I would like to mention that our friendly and professional Reception staff is at your service 24 / 7 and if there is any kind of problem, they more than happy to help. Thanks to your comments we already prepared small leaflet in all our hotel rooms' bathrooms informing how to reduce or increase underfloor heating. We were also able to regulate door closers devices in all hotel bedrooms to lower the noise in hotel halls. We hope you will personally verify all our improvements soon! Looking forward to welcome you to Herman Hotel again. Kindest regards, Agata Pacholska Customer Service Manager

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Reviewed 2 November 2014

its a clean place, with a large parking in the back; take a room in the back cause in front , its a main road and its Noisy
breakfast is standart as everywhere in hotel
you can ask a cook to prepare eggs , omelett, and so an , in front of you
the bathroom in double room is wide with a shower;
it was hot temperature in the room, when i arrived ; ( 5°c outside at this time)
when i left room to go out, i noticed that it was not easy to shut the door; the locks are not perfect, cause others guests had same problems; you need to force on the door to lock it and the noise is crazy...you can hear till ground floor
i am surprised that no one make something against this; cause its not appeared the day i arrived
but i was astonished at 10pm , when i was lying in bed to hear people walking in corridors, or stairs ( heels noise); no carpet on tiles floors;you imagine that they walk besides you ,your door opened
and on top of all, you hear the people in the contiguous room; i was hearing them laughing, ( 1 guy and 1 girl) ; and you hear them in toilet, plugging wire to charge phone or labtop and so on
i will advise this hotel, cause , i spent 15 nights per months in hotel in Europe , in different level category , and so Noisy, its not usual

  • Stayed: October 2014, travelled on business
    • Value
    • Location
    • Service
1  Thank patrick h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTEL_HERMAN, Customer Service Manager at Hotel HERMAN, responded to this reviewResponded 17 April 2015

Dear Sir,
We are extremely happy that you evaluated our cleanliness and food variety at breakfast. For all those Guests who love peace and quiet, we recommend booking rooms facing our garden. We also analyzed the situation that you described and we found out that during your stay, a large conference group stayed with us. We do apologize for the noise in the hallway and in the room next to yours. Unfortunately, we have no influence on the behavior of all Guests. However we will definitely pay more attention to noise level. We are also taking care of door locks. We thank you for your valuable feedback. We are very much hoping that you will re-visit to verify the quality of our services again. Kindest regards, Agata Pacholska Customer Service Manager

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Additional Information about Hotel HERMAN

Address: Sienkiwicza 30, Plock 09-400, Poland
Region: Poland > Central Poland > Mazovia Province > Plock
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 8 Hotels in Plock
Price Range: $87 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel HERMAN 4*
Number of rooms: 20
Official Description (provided by the hotel):
There is a place where time seems not to matter…Enjoy the style, elegance and comfort within The HERMAN HOTEL Conference and Training Centre. We boast modern solutions combined with the boutique style of the interiors of our historic apartment house, which will make your visit at our hotel exceed all your expectations.As it is YOU, our Dear Guest, who is the most important for our team…The unique atmosphere of our rooms will make you feel at home. The dishes á la carte at our restaurant will tantalize the palate and arouse the senses. Thanks to our comfortable and modern conference and training rooms gaining knowledge will become a pleasure. Yet, the Herman Hotel is first and foremost us – the team of people with passion, a professional and friendly personnel. At work we are always smiling and enthusiastic, putting our heart and soul into our duties. We like our job and have an eye for detail. And we believe that our guests feel that when staying with us.Visit the Herman Hotel. We are waiting for you in the very heart of Płock. ... more   less 
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