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Reviews (79)
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All reviewsapartments are spaciousliving roomper nighttrain stationminute walkcity centrebiedronkasupermarkettoasterpillowswifisofachannelssquare
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7 - 12 of 79 reviews
Reviewed 27 March 2018

I wouldn’t really recommend Absynt. We were in Mikolaja VII: I booked directly with Absynt, and communication (email) with them was poor – took a while to reply, and replies were curt and often incomplete.

The key is picked up (and dropped off) at the Absynt hostel, a 3-5 minute walk away. Check in was OK.

The flat was reasonably located – walking distance to everything, a hundred yards or so away from a Biedronka supermarket and a five minute walk away from tram stops.

The apartment was not great – the photos are “optimisitic” and make it look larger than it is.

The kitchen was fairly small – small fridge, electric hob and oven. Minimal cookware, 4 forks and 5 knives (??), two pots and three pans, some crockery. No utensils – wooden spoons, strainer, can opener…. No toaster, no coffee maker, no microwave. If you want to do more than basic cooking buy/bring your own. They also left a small sponge, washing up liquid, some towel roll and some teabags and sugar.

Living room was small – big sofa, large flat screen TV with some local Polish channels (HDMI input).. dining table with 4 chairs was a very small Ikea table, we had to add the sideboard from the bedroom to have any chance of five of us eating together.

Main bedroom was OK – wardrobe, double bed, sideboard (used as dining table…). Second bedroom was small and had a sofa bed. Storage space was minimal.

Bathroom was small. Heating did not work in bathroom, washing machine did not work. To be fair, I didn’t ask for these to be fixed – we didn’t want to bother. However, these are issues you do not expect in a properly maintained flat (I told them what was wrong when we left).

Flat was adequately heated by the central heating, wifi was fairly fast but cut out from time to time.

Overall the flat was adequate, but customer service was not impressive and neither was maintenance.

  • Stayed: December 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Danno_99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2017

We love the location which was 3 mins' walk to the Market Square, lots of shops and restaurants nearby, yet very quiet even though it is located at a busy junction. The room was clean, in good condition and equipped. Service at the reception was friendly. We stayed for 2 nights and highly recommend this place. It's 1bout 15-20 mins' walk from the train station.

Room Tip: Choose one-bedroom apt no. 72
  • Stayed: December 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Paulyn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2017

Customer service is the worse I have ever come across. Received an email from apartment advising that they would only charge for one night instead of 4 (due to late cancellation, family illness). HOWEVER, they charged for the 4 nights (unauthorised) and then ignored my subsequent emails querying this. The staff then emailed me, did not address my complaint, instead attempted to intimidate me into not persuing my complaint any further (by email). Very unprofessional, bad customer service. Also, stayed here last year and there was no heating - and was never fixed for the duration of the stay.

  • Stayed: November 2017, travelled with family
    • Service
Thank Wendy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2017

Had to cancel the stay on the day of arrival. Confirmed with the property. Was advised one night price will be charged.
Next day full amount charged (which is illegal in Poland and in case of cancellation only 'costs' can be charged and cannot be 100% of the price of stay).
Also incorrect card was charged - had to replace it few days before arrival.
Asked for explanation - was intimidated and told not to use other's peoples card as this is illegal (cards belong to my wife and my mother in law). Told it is my fault and i signed a deal. No apology was offered.
Asked for refund and receipts - no answer after 3 follow up emails.
So horrible customer service (apart from the 1st email i received from them).
I wouldn't even mind paying the 100% - but the fact its illegal in Poland to write this type of a deal and the fact they are not responding to my email and no receipts...
Hilarious really....if you think about it...some way of doing business.And to top it all being refused of basically stealing someone's cards....:)

  • Stayed: November 2017, travelled with family
    • Service
Thank Dar M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2017 via mobile

Stayed here on Sunday and don’t understand the reviewers if they fault this hotel.
Welcoming receptionist, efficient check in & checkout. Room clean, modern, bathroom perfect with modern amenities, has a kitchenette too with all stuff filled up,Black and white modern theme in the room. It also has a washing machine! It’s in city centre too bonus is the rooms are available at a great bargain!
Can’t wait to return. Well done staff and management.
Wilson

Stayed: November 2017, travelled as a couple
Thank Wilson M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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