We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great food....service needs attention”
Review of Chilli Point - CLOSED

Chilli Point
Cuisines: International
More restaurant details
Restaurant details
Neighbourhood: Stare Mesto (Old Town)
Description: Our chefs prepare meals with outstanding care. Enjoy your meals! Meals are prepared from fresh ingredients only. We will be happy to spice any meal with chili upon your request.
Reviewed 11 September 2016

In Prague and frankl tired of pork knucles and potatoes. Read reviews of Chilli POint and was impressed so decided to go. We booked through our hotel and were told that they were catering for. Big group at 8.00pm so agreed we would arrive at 8.30pm. The menu was short but interesting. We opted for the mussel entree which turned out to be scallops but still incredible even though after mentioning the fact the water still assumed we had mussels. We had a full bottle of wine and over an hour before our meals arrived and had to ask twice what was happening. When they arrived the food was excellent!
Need more attention to the process....otherwise excellent.

Date of visit: September 2016
    • Value
    • Service
    • Food
Thank 255060Rob
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviews (1,170)
Traveller rating
Traveller type
Time of year
Language
  • More languages

334 - 338 of 1,170 reviews

Reviewed 9 September 2016 via mobile

Nice little gem! Really tasty but /and spicy food. We enjoyed all dishes we ordered. Right balance between spicy and spices. Defenately recommended. We will be back!

Date of visit: September 2016
Thank roelandrutger
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Jiří K, Manažer at Chilli Point, responded to this reviewResponded 16 October 2016

Hello,

many thanks for your review, we are happy you enjoyed your meals with us. Looking forward to your next visit then :)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2016 via mobile

As the name implies, everything is spicy. Drinks, food, dessert. I ate on the terrace, it was quiet and an intimate setting. The main dining room is downstairs and looks classy. The service was superb and the food was perfect in every way. I started with the fried peppers, then had the curry mussels, and finished with the habanero chocolate mousse. The bartender/waitress - Carolina - made perfectly paired drink recommendations. I can't say enough about this place. The drink is the mago habanero caipiroska. I don't usually do mango drinks, but I listened to Carolina and didn't regret it.

Date of visit: September 2016
Thank PhilA6981
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Jiří K, Manažer at Chilli Point, responded to this reviewResponded 16 October 2016

Hello,

many thanks for your review, we are happy that you enjoyed your meals, including all courses and drinks and the service ;) Hope to see you again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2016

This was NOT a good experience.
We came in a big birthday group with 7 other people. A good mix of foreigners and Czechs. We weren't rude or loud - but the mood was cheerful.

Once we started ordering we soon discovered that the waitresses did not like our presence there. I don't now if they had hoped for a quiet night and were upset that we arrived as a group but we definitely did not feel welcome.
As the night went on the service level went from poor to absurd.

The waitresses were obviously annoyed by some members of our group asking for lower levels of chili in their food. We received a blank "No! Cannot be done".

They let us wait 2 hours for our food. Several groups of people came in 30 and 60 mins after us and had their food served before us. The same meals we had ordered!
That made absolutely no sense except for trying to hassle us. The rule seemed to be that Czech groups of people were served faster than foreigners.

And at the end of the night, as we asked for spoons for the birthday cake we had brought, we were met with bad comments, rolling eyes and loud sighs.

We were shocked by their attitude.

As for the food, I can only say we were very disappointed. The food is expensive compared to other places in Prague and the portions small.
The sensation of chili is pervasive in everything they serve and often ruins the taste and flavour of the meal itself.

For the first time in years I left a restaurant with tipping.

This place has a terrible attitude towards its customers' and I hope it goes out of business soon.

Date of visit: September 2016
    • Value
    • Service
    • Food
1  Thank Anders B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 31 August 2016 via mobile

This place does excellent food with the right amount of chillis. Just enough spice and background heat that does not overpower the dish. Had the stuffed peppers to start with and chicken for mains. Both highly recommended. Chicken was succulent. Prices are reasonable. Food well presented.

Date of visit: August 2016
Thank tobysworld
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Travellers who viewed Chilli Point also viewed

 

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
© 2021 TripAdvisor LLC All rights reserved.

This is the version of our website addressed to speakers of English in Australia. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.