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“Absolute delight”
Review of Hotel General

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Hotel General
Ranked #20 of 649 Hotels in Prague
Certificate of Excellence
Varberg
Level 5 Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Absolute delight”
Reviewed 24 February 2012

Me and my wife had 5 nights here end of January. When we arrived at the hotel we got a surprise - we were upgraded to a suite (of course without any cost).
At my wife´s birthday the other surprise were delivered when the hotel gave her a bottle of a fine red wine (and I was not behind this, promise) to drink toghether with me in our suite.
The staff is both friendly och serviceminded, the hotel itself is small and cosy, and luxorious. I am sure I will come back here in a very near future. Prague is very nice, Hotel General (and the staff) is first class.

  • Stayed January 2012, travelled as a couple
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Helpful?
1 Thank esmj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileM, Director of Sales at Hotel General, responded to this review, 27 February 2012
Dear esmj (Magnus Johansson),

On the behalf of hotel General team I would like to thank you for your stay and such warm review.
It gives us a great pleasure that our teamwork has helped to make your stay and wife's birthday nice and unforgettable Prague experience.
It is great to receive such nice evaluation of our work and we are glad that you consider to stay with us during your next stay in Prague.

Till your next stay in Prague we remain truly Yours,

DOS - Ringaile Radojevic
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Chippenham
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 February 2012

My husband and I booked to stay at hotel general for our first wedding anniversary. We based our decision on the fabulous reviews for this hotel and were not dissapointed. We requested the limousine service from the hotel (a lovely Audi A6), which was reasonably priced at approx £24. When we arrived at the hotel we were given a complimentary drink and we were shown to our lovely room. In the room was a complimentary bottle of wine with a lovely note wishing us a happy anniversary - a lovely touch. The room was extremely clean, warm and comfortable - we had the best nights sleep in the comfortable bed. The staff in this hotel can not do enough for you, such as making restaurant reservations to booking taxi's, providing excellent information about the local area. We were extremely grateful to the hotel for allowing us to keep the room on longer as we had a late flight. The location of this hotel isn't central but you can jump on a tram (5mins walk) and get into town in less than 10 minutes. The trams are very a cheap way of getting around and actually quite a fun way to travel - they are also very frequent. For eating out we would recommend he Bellevue restaurant (rated highest in Prague) for gorgeous food and fabulous views of he palace!! Cannot recommend this hotel highly enough.

  • Stayed February 2012, travelled as a couple
    • Value
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Review collected in partnership with Easytobook.com

Helpful?
1 Thank Gowst81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileM, Director of Sales at Hotel General, responded to this review, 27 February 2012
Dear Gowst81 (Liz Wadley),

On the behalf of the hotel General team, I would like to thank you for your stay and such possitive review on our provided services.
It is a real pleasure to hear that our efforts towards the greater service made your special anniversary even more unforgettable and your trip to Prague - an unique experience.

Once again I would like to thank you for choosing our hotel and we hope to see you on your next trip to Prague.

Sincerely,

DOS - Ringaile Radojevic
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Tokyo, Japan
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 February 2012

I stayed 2 nights at this hotel last October. The staff were always very kind, friendly and helpful. They welcomed me with a glass of champagne and a lot of helpful information with city map. The room(single room) wasn't so large, but was really clean and cozy with a pair of complementary slippers.
I traveled 16 countries in Europe last fall, above all, I think this is the best hotel I stayed during this journey.

  • Stayed October 2011, travelled solo
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Helpful?
1 Thank sakutaroh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileM, Director of Sales at Hotel General, responded to this review, 27 February 2012
Dear sakutaroh san,

On the behalf of the all hotel team I would like to thank you for your stay at hotel General and such positive review. We are glad that you have enjoyed your stay and hope that on your next trip to Prague you will chose to visit us again.

With best regards from Prague,

DOS - Ringaile Radojevic
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Edinburgh, United Kingdom
Level 3 Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 13 February 2012

We booked this place for two reasons: positive comments and good price.
Each £ spend on this accommodation was worth it. 5* service you can see everywhere. Glass of champagne at a check in, Staff were very helpful (gave us all tips about Prague, places to go and eat).The best thing I have experienced was a breakfast delivered to a room. Food was fresh, well made:) I look forward to stay there again.

Hotel is not situated in the Old Town, but still it's a walking distance over the bridge. Behind a corner there is a metro station which will take you very fast to the Old Town.

  • Stayed February 2012, travelled as a couple
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Helpful?
Thank Jakub S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileM, Director of Sales at Hotel General, responded to this review, 14 February 2012
Dear Jakub S,

Thank you very much for choosing our hotel and for your review.

Great to see that you enjoyed your stay with us. Your satisfaction is the best motivation for all of the hotel’s team members. Thank you for sharing this moment with us.

We are looking forward to welcoming you again in the soon future.

Sincerely,

On the behalf of the hotel General team - Ringaile Radojevic
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Toronto, Canada
Level 3 Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 11 February 2012

If you want to spent reasonably for a very decent place, Hotel General is the Place! My Wife and I were in Prague in July. We stayed in this Hotel for 5 nights. It might be a bit far from the city center, as you read in other reviews, but if you don't mind walking 20 minutes along the river in a beautiful historic city you should book this Hotel. Alternatively you have access to street cars which is 5 min walk from the hotel and take you to different touristic attractions within 10-15 minutes. But honestly we enjoyed walking around the city and didn't feel the distance. The Hotel itself is awesome!...very welcoming friendly helpful receptionists who patiently spend sufficient time to explain everything you need to know about the city and guide you whenever you have questions. Hotel is an old building (boutique hotel) but very well maintained...rooms are big enough with classic decoration and super clean...service is excellent...you will not be disappointed...the other thing we enjoyed was the breakfast buffet which was included in the room price and had a wide variety of food. Overall excellent experience and we'll definitely stay there again if we go back to the beautiful Prague.

  • Stayed July 2011, travelled as a couple
    • Value
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Helpful?
1 Thank MaxNel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileM, Director of Sales at Hotel General, responded to this review, 14 February 2012
Dear MaxNel,

On the behalf of the hotel General team I would like to thank you for your stay with us and for the review of our hotel services.

It is a great pleasure to receive such evaluative and thorough review and I would like to thank you for the time spent while writing it. All our guests are mostly welcomed to share the thoughts about their stay as we see the comments also as a valuable source for further possible improvement.

We would like to thank you for your stay with us and to invite you to come back to hotel General on your next trip to Prague.

With warm regards from Prague and General Team

Mrs. Ringaile Radojevic
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Additional Information about Hotel General

Property: Hotel General
Address: Svornosti 1143/10 | Smichov, Prague 150 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Praha 5
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#6 Romantic Hotel in Prague
#10 Family Hotel in Prague
#18 Luxury Hotel in Prague
#45 Business Hotel in Prague
Price range (per night): $129 - $253
Hotel Class:5 star — Hotel General 5*
Number of rooms: 20
Official Description (provided by the hotel):
Exclusive and officially certified 5* hotel General is located in central location between Vltava river and Andel business area. This perfect location allows the guests reach all main tourist attractions within a short walk or by using city transport. Personal attention to guests, peaceful and unique atmosphere of the hotel, comfort and exceptional services were already highly acknowledged by hotels guests and by today Hotel General has become one of the top recommended hotels in Prague. ... more   less 
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Also Known As:
General Hotel Prague
Hotel General Prague, Bohemia

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