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“Highly Recommended” 5 of 5 bubbles
Review of Hotel General

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Hotel General
Ranked #22 of 668 Hotels in Prague
Certificate of Excellence
Toronto, Canada
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Highly Recommended”
5 of 5 bubbles Reviewed 11 February 2012

If you want to spent reasonably for a very decent place, Hotel General is the Place! My Wife and I were in Prague in July. We stayed in this Hotel for 5 nights. It might be a bit far from the city center, as you read in other reviews, but if you don't mind walking 20 minutes along the river in a beautiful historic city you should book this Hotel. Alternatively you have access to street cars which is 5 min walk from the hotel and take you to different touristic attractions within 10-15 minutes. But honestly we enjoyed walking around the city and didn't feel the distance. The Hotel itself is awesome!...very welcoming friendly helpful receptionists who patiently spend sufficient time to explain everything you need to know about the city and guide you whenever you have questions. Hotel is an old building (boutique hotel) but very well maintained...rooms are big enough with classic decoration and super clean...service is excellent...you will not be disappointed...the other thing we enjoyed was the breakfast buffet which was included in the room price and had a wide variety of food. Overall excellent experience and we'll definitely stay there again if we go back to the beautiful Prague.

  • Stayed July 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MaxNel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileM, Director of Sales at Hotel General, responded to this review, 14 February 2012
Dear MaxNel,

On the behalf of the hotel General team I would like to thank you for your stay with us and for the review of our hotel services.

It is a great pleasure to receive such evaluative and thorough review and I would like to thank you for the time spent while writing it. All our guests are mostly welcomed to share the thoughts about their stay as we see the comments also as a valuable source for further possible improvement.

We would like to thank you for your stay with us and to invite you to come back to hotel General on your next trip to Prague.

With warm regards from Prague and General Team

Mrs. Ringaile Radojevic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,341 reviews from our community

Traveller rating
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    136
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (222)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
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  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
Drogheda, Ireland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 11 February 2012

we spent 4 days in this beautiful hotel,the welcome from the staff,the rooms ,the restaurant were all just amazing.it was our first time in prague and certainly wont be our last we would really recommend this hotel.

Room Tip: all rooms were of a very high standard.
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  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Declan r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileM, Director of Sales at Hotel General, responded to this review, 14 February 2012
Dear Declan r,

I would like to thank you for your review and time.

It was a great pleasure to receive such positive review and acknowledgement of our efforts. We are glad that we were able to make your stay as comfortable and unforgettable as it is possible and hope that on your next trip to Prague you won't forget to visit us again.

With warm regards from hotel General team,

Mrs. Ringaile Radojevic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 10 February 2012

We had such a fantastic stay at this friendly five star hotel......every one was so friendly and helpful that you felt totally at ease and so comfortable in this beautiful hotel. Our suite was just fantastic, so quiet and comfortable for lounging around in. Breakfast was included in our deal and it really set you up for the day. We had booked this trip for my husbands birthday and to celebrate the hotel gave us a lovely bottle of wine which was so nice and considerate of them. All these little touches would make anyone want to visit again. This is a beautiful hotel in a beautiful city. I would recommend this hotel to everyone who wishes to visit Prague as the Hotel General really will make your visit perfect in every way.

Room Tip: Ask for a room facing the courtyard as it will be lovely and quiet
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Stayed February 2012, travelled as a couple
Helpful?
1 Thank elizabeth_rennie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileM, Director of Sales at Hotel General, responded to this review, 14 February 2012
Dear elizabeth_rennie,

I would like to thank you for your review and time.

It was a great pleasure to receive such positive review and acknowledgement of our efforts. We are glad that we were able to make your stay as comfortable and unforgettable as it is possible and hope that on your next trip to Prague you won't forget to visit us again.

With warm regards from hotel General team,

Mrs. Ringaile Radojevic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Jose, California, United States
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 7 February 2012

I got to travel to Prague and Stockholm recently (Jan) by my self I may add and I was very happy that I was booked into the Hotel General, they were very freindly and most helpfull (even helping me load a Local sim card in my US phone). I ate in the Hotel most nights and the food was very good, even brakfast made to order each morning.

Room Tip: Small hotel so any room was nice.
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  • Stayed January 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileM, Director of Sales at Hotel General, responded to this review, 14 February 2012
Dear Dan S,

I would like to thank you on the behalf of the all General team for choosing our hotel for you first stay in Prague. If gives us a great pleasure that our efforts towards provided services have made your stay pleasant and unforgettable.

With best wishes from Hotel General team
Ringaile Radojevic - DOS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prague, Czech Republic
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 February 2012

We had a brillant 5 day stay with the lovely staff at the Hotel General. We stayed in the Napoleon Suite, two bathrooms, which was great as we travelled as a family group of 3. Really nice drivers to and from the airport, upon arrival at the hotel our concergierge sat us down with a complitmentary drink and showed us maps of the area and where we were located in ref to the old town square etc.

Breakfast was great, very attentive and capable staff, ensured we had what we wanted when we wanted it.

We really enjoyed our stay and were made to feel so welcome.

Thanks Hotel General.
Clare, Jo and Alanna

  • Stayed January 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CCremin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileM, Director of Sales at Hotel General, responded to this review, 3 February 2012
Dear Clare, Jo and Alanna,

On the behalf of the whole hotel General team I would like to thank you for your stay and such positive review. We are glad that our staff, service and the hotel were a part of your unforgettable Prague experience.

With the best wishes from Hotel General Team and hope to see you again at our hotel
Ringaile Radojevic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel General

Property: Hotel General
Address: Svornosti 1143/10 | Smichov, Prague 150 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Praha 5
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#6 Romantic Hotel in Prague
#10 Family Hotel in Prague
#19 Luxury Hotel in Prague
#45 Business Hotel in Prague
Price range (per night): $115 - $270
Hotel Class:5 star — Hotel General 5*
Number of rooms: 20
Official Description (provided by the hotel):
Exclusive and officially certified 5* hotel General is located in central location between Vltava river and Andel business area. This perfect location allows the guests reach all main tourist attractions within a short walk or by using city transport. Personal attention to guests, peaceful and unique atmosphere of the hotel, comfort and exceptional services were already highly acknowledged by hotels guests and by today Hotel General has become one of the top recommended hotels in Prague. ... more   less 
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Also Known As:
General Hotel Prague
Hotel General Prague, Bohemia

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