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Ibis Praha Old Town
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Reviews (3,194)
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1,162
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385
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1,162
1,548
385
70
29
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1,047 - 1,052 of 3,194 reviews
Reviewed 10 March 2012

Good: clean room, nice staff, very good location, very fast free wifi, tv with lots of international tv stations, bar open 24 hours a day, breakfast from 4am till noon.
Bad: breakfast (never had old bread for breakfast), someone from the hotel entered our (already cleaned) room without knocking

  • Stayed: March 2012, travelled on business
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1  Thank vorrrtexxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FilipVlach, F&B Manager at Ibis Praha Old Town, responded to this reviewResponded 13 March 2012

Dear guest,

Thanks for your kind words. Your feedback is very much appreciated and we are glad that you have enjoyed your stay with us. We are very sorry if you felt in any way interrupted during your stay and I would like to insure you that appropriate actions have been taken to prevent such a situation in the future.
We look forward to you coming back and staying with us again next time.

With kind regards from Ibis Praha Old Town
Filip Vlach, F&B Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2012

  • Stayed: February 2012, travelled as a couple
    • Value
    • Location
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
JiriHnolik, Front Office Manager at Ibis Praha Old Town, responded to this reviewResponded 9 March 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 5 March 2012

Great hotel at great location, you can walk everywhere. Breakfast was amazing. Would come back in a heartbeat. 9 over 10.

  • Stayed: April 2011, travelled as a couple
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Thank MaluPena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JiriHnolik, Front Office Manager at Ibis Praha Old Town, responded to this reviewResponded 5 March 2012

Dear MaluPena,
Thanks for your very kind review - glad that you enjoyed your visit to the city of Prague and our hotel. Look forward to welcoming you back some time.
Kind regards
Jiří Hnolík, Front Office Manager

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Reviewed 22 February 2012

the service was exceptionally good. every staff member was so kind and really bent over backwards to help. i highly recommend the hotel and would stay there again.
FYI the breakfast buffet was open ridiculously long from like 4:30am to noon! you can just keep coming back for more. Great coffee...

  • Stayed: February 2012, travelled as a couple
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2  Thank laurabendavid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JiriHnolik, Front Office Manager at Ibis Praha Old Town, responded to this reviewResponded 23 February 2012

Dear guest,
Thank you very much for your superb review. We are really delighted that you enjoyed your visit to ibis Praha Old Town and we look forward to you coming back and staying with us again next time.
With kind regards from Prague
Jiří Hnolík, Front Office Manager

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Reviewed 21 February 2012

I spent one night in that hotel. Honestly I was very satisfied with the hotel location, price, room , staff, wifi (was free)and I wanted to give this hotel 4 or 5 stars, and strongly receommended this hotel to all Prague visitors. Unfortunately I had to change my mind during breakfest. Breakfest starts at 6.30 and I was there at 7.30. I found out 3 kind of cheese , and 4 types of ham/salami. What was worst was that some that meat litlle bit smells. I am pretty sure that it was breakfest from previous day. Honestly I am expecting more various breakfest than 4 kind of old cheese and hams plus scramled eggs , beans and sausages, Based on this disapointment I decrease my hotel evaluation

  • Stayed: February 2012, travelled on business
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Thank Jozi_trip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FilipVlach, F&B manager at Ibis Praha Old Town, responded to this reviewResponded 22 February 2012

Dear Guest,
thank you very much for your comments.
I am truly very sorry to hear about your dissatisfaction with the breakfast served in our hotel.
As a F&B manager I will take every action needed to make sure that the quality and freshness of the products we serve is on the highest level possible.
Being a global brand, hygiene, safety, security and comfort are our highest priorities However, please be re-assured that your concerns regarding the quality of the food have been taken and will be reviewed with the concerned departments who all aspire to offer you an enhanced experience on your next visit.
Please feel free to contact me before your next visit as would like to offer you my full assistence during your stay with us.
We greatly appreciate your feedback-it helps us get better.
With kind regards from Ibis Praha Old Town
Filip Vlach, F&B Manager

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