Most appalling customer service EVER! Very unfriendly and unhelpful staff who made no effort to make us feel welcome. We received dirty looks from the minute we sat down merely because we are English! We then went on to order food/drinks which was quite a struggle considering how confusing the menu is - half in English and half in Czech! I then ordered 3 beers for the table and was brought pear juice. It took 3 assistants to sort this out and the main lady involved would not accept the blame but instead blamed our London accents....even though English is not her first language! I wish I could say the food was disgusting but as a veggie with not a lot of choice in this meaty restaurant my wrap was very nice!