We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Service Service Service!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Savoy Westend Hotel
Ranked #11 of 91 Hotels in Karlovy Vary
Certificate of Excellence
Ingolstadt, Germany
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Service Service Service!”
Reviewed 2 March 2012

I just want to share with you how wonderful, outstanding, way below expectations the service in this hotel was for my husband and I. We had an accident on the way to the hotel and the night watch Tomas helped us all the way through by calling the police, translating and getting them to find us after waiting in the forest for 2 hours on -20°. He arranged a taxi to get us then from the police station and bring us back to the hotel. Hot tee and sandwiches welcomed us after this awful night. The next day receptions Jakob would continue helping us with getting a driver to take us to the car and having then the car pulled out. The driver turned out to be the manager on duty who never introduced himself as so (we just found out later)and so kindly took us there, helped with the car, and waited for us in the freezing cold forest! AMAZING.Upon our return to the hotel, we could finally enjoy the stay. The hotel is BEAUTIFUL. Our room was big, comfortable and cozy at the same time. We used the spa (all complimentary) and felt it was only us although the hotel was heavily booked as informed by reception. I guess its so big you just don't get to see many people around. We had a thai massage and this was also wonderful!The breakfast was spectacular. If coming to back to Karlovy Vary again, will definitely stay in the this hotel. As a professional in tourism and hospitality, Im proud to find such a costumer service. Thanks Savoy West End!

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank DebAlbrecht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
savoywestend, Manager at Savoy Westend Hotel, responded to this review, 30 August 2013
Dear client,

thank you very much for your positive words about our hotel and services.
We are very pleased, that your stay with us made your trip to Karlovy Vary memorable and that we managed to satisfy you in every aspect.

We hope there will be a possibility to welcome you back again soon in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

192 reviews from our community

Traveller rating
    120
    45
    17
    6
    4
See reviews for
31
99
10
5
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
St Louis
Level Contributor
244 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 27 December 2011

Luxury is difficult to find in the middle of nowhere in a country that was Communist less than 20 years ago but this property sure is trying. The buildings were beautiful on the outside and the interior was full of unique and original architectural details. The concierge was quite friendly as she guided us to our room and toured the hotel. We stayed in the Cleopatra wing with a great view of the funky, blue church.

My farmer ordered a special welcome gift of chocolate covered strawberries and champagne. It was Czech sparkling wine but quite good. My favorite part of the room was the updated bathroom. It was spacious, modern and clean! We only stayed one night so weren't able to try the spa services but it's on our to-do list as we plan on returning.

The hotel is a short walk from the mail street. As soon as you go down the hill you will be greeted by a park and the first thermal fountain of many. Loved Karlovy Vary, will be back!

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank farm2fork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
savoywestend, Manager at Savoy Westend Hotel, responded to this review, 30 August 2013
Dear client,

we would like to thank you for choosing Savoy Westend Hotel, we are very pleased that you enjoyed your stay at our hotel.

We hope there will be a possibility to welcome you back again soon in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prague
Level Contributor
181 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 26 November 2011

Hotel has a beautiful location just a few minutes walking distance from city centre. It is consisted from 5 big villas all connected underground. It is amazing, that you can park your car inside the hotel (up to 62 cars) and you don't have to go out anytime. Even when you go to another willa. The complex is altough huge. Everything seems to be in place. Staff very helpful (guy helping us with bags didn't seem to know much of english, neither czech language, it was little bit strange. Room small, but nice decorated, clen. What was the best on the hotel, that almost everything was free of charge ! Spa, wellnes, fitness, swimming pool, bowling, internet acces, even dinner ! We had standart room, no suite. I was quite suprised by that fact. Around the hotel was very quiet. I must say, that I had a very pleasent one night stay.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Kaka3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
savoywestend, Manager at Savoy Westend Hotel, responded to this review, 8 January 2014
Dear client,
thank you very much for your kind review on our hotel.
We are very happy to read that your stay with us fulfilled your expectations and that we were able to contribute to a memorable stay of yours.
We hope there will be a possibility to welcome you back to Savoy Westend Hotel soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Teplice, Czech Republic
Level Contributor
57 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 5 June 2011

I travel a lot among luxury hotels worldwide. Savoy Westend was a amazing experiences. This is a beautiful resort with high level of service. Staff is extremely kind and helpful. Facilities are great, especially Spa and dining. I had a fabulous dinner at Savoy restaurant. Quality of food exceeded my expectations. I am looking forward to come back soon.

  • Stayed June 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Magico79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
savoywestend, Manager at Savoy Westend Hotel, responded to this review, 29 October 2013
Dear client,

thank you very much for your kind review on our hotel.
I am very happy to read that your stay with us fulfilled your expectations and that we were able to contribute to a memorable stay of yours.

We hope there will be a possibility to welcome you back to Savoy Westend Hotel soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moscow
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 18 September 2010

I would not call our stay in the hotel "Leisure" as first and foremost Karlovy Vary is a place for taking treatments and this hotel is a very good place to do this. You realize very soon that you're as busy as a top manager while staying at the place. There are so many kinds of treatments that one is to take that you can hardly find some time for sightseeing (well, you might not take the treatments, but this is what you're coming for to Karlovy Vary, aren't you?) The swimming pool also demands some time of yours every day. So, you should be equipped with a bathing suit when you deside to go to Savoy.

Savoy can suit different tastes as it consists of several villas of differen price levels all having different types of facilities. The hotel boasts one of the best full board services. Its cooks are highly professional and definitely not lazy to vary the menu. We were staying there for a fortnight with a new (and rather tasty, indeed) menu every day. The worst thing about the restaurant is the high price for the beverages. Even drinks are not that much expensive.

The personnel is trained very well, almost everybody trying to be as helpful as possible. Medical staff is as good as you can wish it to be. So, you should not worry about the qualifications of the people treating you.

There's something you should keep in mind if you're going to stay in the hotel: all the rooms there are rather different. So, you'd rather have a look at the room before settling down. You'll always have a chance to find a room that will suit you better. And they are changing linen once in three days. Should you be interested to have fresh linen every day, it is your problem to inform the housekeeper. Anyway, they don't mind to change every day, but won't do it on their own.

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
29 Thank MoscowBanchee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
savoywestend, Manager at Savoy Westend Hotel, responded to this review, 8 January 2014
Dear client,
thank you very much for your kind review on our hotel, we are delighted to know that you have enjoyed your stay with us.
We hope, there will be a possibility to welcome you back to our hotel in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Karlovy Vary hotels
0.6 km away
Grandhotel Pupp
Grandhotel Pupp
#1 of 91 in Karlovy Vary
4.0 of 5 bubbles 615 reviews
0.6 km away
Quisisana Palace
Quisisana Palace
#4 of 91 in Karlovy Vary
5.0 of 5 bubbles 210 reviews
0.9 km away
Hotel Imperial
Hotel Imperial
#12 of 91 in Karlovy Vary
4.5 of 5 bubbles 261 reviews
Show Prices
Show Prices
Show Prices
3.3 km away
Retro Riverside Luxury Wellness Resort
0.5 km away
Hotel Romance Puskin
Hotel Romance Puskin
#3 of 91 in Karlovy Vary
4.5 of 5 bubbles 295 reviews
0.5 km away
Luxury Spa Hotel Atlantic Palace
Luxury Spa Hotel Atlantic Palace
#5 of 91 in Karlovy Vary
5.0 of 5 bubbles 91 reviews
Show Prices
Show Prices
Show Prices

Been to Savoy Westend Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Savoy Westend Hotel

Property: Savoy Westend Hotel
Address: Petra Velikeho 583/16, Karlovy Vary 360 01, Czech Republic
Region: Czech Republic > Bohemia > Karlovy Vary Region > Karlovy Vary
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 91 Hotels in Karlovy Vary
Price range (per night): $207 - $352
Hotel Class:5 star — Savoy Westend Hotel 5*
Number of rooms: 115
Official Description (provided by the hotel):
This modern spa hotel is located in the old prestigious residential quarter of Karlovy Vary. It was built in 1897 and many well known people enjoyed their stay at the hotel. Among them – T. G. Masaryk,the first President of Czechoslovakia, Mussafer Eddin – the Shah of Iran and many others were the guests of the Savoy Westend Hotel. The newly reconstructed hotel has maintained many original architectural features, and it off ers an exceptionally high quality of services to its guests adhering to the highest international standards.- Spa resort with the total area 7.000 m2- It consists of fi ve Art Nouveau villa houses: Savoy, Artemis, Kleopatra, Carlton, Rusalka- All villas are directly linked to the balneal centre- 3.000 m2 modern balneal centre Spa Afrodite- 1.200m2 summer resting garden- 2 air-conditioned restaurants- 2 air-conditioned bars- Sports centre- Conference rooms- Supervised car park and underground garage for 62 cars ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia APAC, Wotif.com, TripOnline SA, Priceline, Agoda, Odigeo, lastminute.com.au and Evoline ltd so you can book your Savoy Westend Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing