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Savoy Westend Hotel
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Reviews (228)
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66 - 71 of 228 reviews
Reviewed 27 December 2011

Luxury is difficult to find in the middle of nowhere in a country that was Communist less than 20 years ago but this property sure is trying. The buildings were beautiful on the outside and the interior was full of unique and original architectural details. The concierge was quite friendly as she guided us to our room and toured the hotel. We stayed in the Cleopatra wing with a great view of the funky, blue church.

My farmer ordered a special welcome gift of chocolate covered strawberries and champagne. It was Czech sparkling wine but quite good. My favorite part of the room was the updated bathroom. It was spacious, modern and clean! We only stayed one night so weren't able to try the spa services but it's on our to-do list as we plan on returning.

The hotel is a short walk from the mail street. As soon as you go down the hill you will be greeted by a park and the first thermal fountain of many. Loved Karlovy Vary, will be back!

  • Stayed: December 2011
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4  Thank farm2fork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
savoywestend, Manager at Savoy Westend Hotel, responded to this reviewResponded 30 August 2013

Dear client,

we would like to thank you for choosing Savoy Westend Hotel, we are very pleased that you enjoyed your stay at our hotel.

We hope there will be a possibility to welcome you back again soon in the future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2011

Hotel has a beautiful location just a few minutes walking distance from city centre. It is consisted from 5 big villas all connected underground. It is amazing, that you can park your car inside the hotel (up to 62 cars) and you don't have to go out anytime. Even when you go to another willa. The complex is altough huge. Everything seems to be in place. Staff very helpful (guy helping us with bags didn't seem to know much of english, neither czech language, it was little bit strange. Room small, but nice decorated, clen. What was the best on the hotel, that almost everything was free of charge ! Spa, wellnes, fitness, swimming pool, bowling, internet acces, even dinner ! We had standart room, no suite. I was quite suprised by that fact. Around the hotel was very quiet. I must say, that I had a very pleasent one night stay.

  • Stayed: November 2011, travelled as a couple
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4  Thank Kaka3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
savoywestend, Manager at Savoy Westend Hotel, responded to this reviewResponded 8 January 2014

Dear client,
thank you very much for your kind review on our hotel.
We are very happy to read that your stay with us fulfilled your expectations and that we were able to contribute to a memorable stay of yours.
We hope there will be a possibility to welcome you back to Savoy Westend Hotel soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2011

I travel a lot among luxury hotels worldwide. Savoy Westend was a amazing experiences. This is a beautiful resort with high level of service. Staff is extremely kind and helpful. Facilities are great, especially Spa and dining. I had a fabulous dinner at Savoy restaurant. Quality of food exceeded my expectations. I am looking forward to come back soon.

  • Stayed: June 2011, travelled on business
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2  Thank Magico79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
savoywestend, Manager at Savoy Westend Hotel, responded to this reviewResponded 29 October 2013

Dear client,

thank you very much for your kind review on our hotel.
I am very happy to read that your stay with us fulfilled your expectations and that we were able to contribute to a memorable stay of yours.

We hope there will be a possibility to welcome you back to Savoy Westend Hotel soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2010

I would not call our stay in the hotel "Leisure" as first and foremost Karlovy Vary is a place for taking treatments and this hotel is a very good place to do this. You realize very soon that you're as busy as a top manager while staying at the place. There are so many kinds of treatments that one is to take that you can hardly find some time for sightseeing (well, you might not take the treatments, but this is what you're coming for to Karlovy Vary, aren't you?) The swimming pool also demands some time of yours every day. So, you should be equipped with a bathing suit when you deside to go to Savoy.

Savoy can suit different tastes as it consists of several villas of differen price levels all having different types of facilities. The hotel boasts one of the best full board services. Its cooks are highly professional and definitely not lazy to vary the menu. We were staying there for a fortnight with a new (and rather tasty, indeed) menu every day. The worst thing about the restaurant is the high price for the beverages. Even drinks are not that much expensive.

The personnel is trained very well, almost everybody trying to be as helpful as possible. Medical staff is as good as you can wish it to be. So, you should not worry about the qualifications of the people treating you.

There's something you should keep in mind if you're going to stay in the hotel: all the rooms there are rather different. So, you'd rather have a look at the room before settling down. You'll always have a chance to find a room that will suit you better. And they are changing linen once in three days. Should you be interested to have fresh linen every day, it is your problem to inform the housekeeper. Anyway, they don't mind to change every day, but won't do it on their own.

  • Stayed: August 2010, travelled as a couple
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29  Thank MoscowBanchee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
savoywestend, Manager at Savoy Westend Hotel, responded to this reviewResponded 8 January 2014

Dear client,
thank you very much for your kind review on our hotel, we are delighted to know that you have enjoyed your stay with us.
We hope, there will be a possibility to welcome you back to our hotel in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2010

I stayed in this hotel for 2weeks with spa treatment. There is no medical check up, it is only a verbal consultation and they build up the treatment programm based on this discussion. No lab test.
Booked superior room and discovered the standard room is bigger. When requested the change, they refused first and only after I complained for two days, the room was changed. Their weight loss programme is nothing . You hardly lose 1-2kgs in two weeks '!!!!!!!!!!!!!!!!
Reqested changes to my arrival date and never received confirmation email, wrote to sales, sales manager, marketing manager, general manager and even sent SMS to them and never got a reply. I called them later and they said it is confirmed and will send confirmation later. Very bad experience with Savoy

  • Stayed: July 2010, travelled as a couple
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7  Thank BahrainJohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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