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“AMAZING service”
Review of Sevenhill Hotel

Sevenhill Hotel
Ranked #1 of 5 Restaurants in Sevenhill
Certificate of Excellence
Price range: AU$13 - AU$42
Cuisines: Australian
More restaurant details
Restaurant details
Dining options: After-hours, Reservations
Description: WINNER OF BEST COUNTRY DINING IN SA 5 years 2017-2022. At the heart of the beautiful Clare Valley the Sevenhill Hotel is a must see venue while in the area. Featuring Modern Australian Cuisine this venue has multiple options for dining from Alfresco, Restaurant, Deck or our unique cellar or our Boardroom. Only minutes from Clare and set amongst some of the best wineries of the reqion, Sevenhill Hotel is a convenient and well set up venue to cater for all of your needs. Take away Food & Beverages available.
Reviewed 22 August 2021 via mobile

This place is beautiful, from the friendly welcoming staff to the superb meals. An absolute credit to the beautiful surroundings of the Clare Valley. Thank you guys we will be back very soon.

Date of visit: August 2021
1  Thank KelEVCharge
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kate S, Owner at Sevenhill Hotel, responded to this reviewResponded 28 August 2021

Thankyou for reviewing your visit, so happy to hear you enjoyed your experience with us in the Clare Valley.

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Reviews (465)
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47 - 51 of 465 reviews

Reviewed 19 July 2021

What a fantastic venue to visit, the food is restaurant class.....just melt in your mouth, the staff are warm and friendly.
We dined in the cellar, the atmosphere was incredible, with bottles of wine by the hundreds around us all for our perusal and of course to drink from the areas local wineries. The cellar in its self was amazing, i cant say that we had ever had this experience before. All the wine lovers out there go and have this once in a life time experience.

Date of visit: July 2021
1  Thank corrineb656
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kate S, Owner at Sevenhill Hotel, responded to this reviewResponded 15 August 2021

Thanks for your positive review about your visit. Happy to hear you enjoyed the cellar dining experience. Hope to see you again soon.

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Reviewed 17 July 2021

We booked in for dinner two months prior to our holiday. We reviewed a confirmation message the day prior to our booking. We arrived for dinner to find they did not have one for us. The lass then said she thought the person setting up had missed it. They said there's a table out side for us. We were shocked as it was the middle of winter. They turned on a gas heater for us and we pulled it up close to the table. I showed the waitress my booking confirmation and made it clear we were not happy. To her credit they did then find us a table inside. While walking inside she did ask if we had booked a table inside. I could not believe it. If we booked one outside then it would have been set up prior to our arrival. Why not be honest enough and admit they had stuffed up. So poor.
We ordered a garlic bread which was just terrible.
My wife's main course had to be chased up trice and finally arrived after the rest of us had eaten 3 quarters of ours. To her credit the waitress did come and apologised saying it was her fault.
To be honest I could not wIt to get out of this place. After reading that this pup was voted the best in the area we were all laughing in the car who on earth were voting.
Now that I am home and reading others reviews I can see it is certainty hit or miss location. Unfortunately this was the worst experience of our holiday.

Date of visit: July 2021
2  Thank Jennifer B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kate S, Owner at Sevenhill Hotel, responded to this reviewResponded 25 July 2021

Hi Jennifer, Thank you for taking the time to write a review. We are so sorry to hear that your experience with us was not up to standard. Sometimes in a business things go wrong and we can only apologise for this. On the night in question our manager had called in sick leaving us a key staff member short and with a stressed team as you would have noticed. This is a particularly mean review and as you can see from our venue and previous feedback that this is not what we are about. We are most definitely not a hit or miss location and we would love for you to return so we can show you how we do look after our customers.

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Reviewed 10 July 2021 via mobile

Dinner was excellent, 2 couples and all great reports for entrees, mains and desserts, staff were lovely, very friendly and welcoming. Great night, good wine from the cellar, good food, good staff

Date of visit: June 2021
1  Thank Halgem
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kate S, Owner at Sevenhill Hotel, responded to this reviewResponded 18 July 2021

Thanks for sharing your positive experience.

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Reviewed 10 July 2021 via mobile

A must do… sensational hotel !

We had the best meals during our stay in the Clare Valley, super central location - we actually went back twice with mates the next time.

The service and staff were brilliant. A shout out to Christie who looked after us so well and to Paul who even came & picked us up from our B&B and dropped us home.

The food was just spectacular, everyone loved their meals, kids included.

The atmosphere is stunning and the fires make a great gathering spaces.

Steeped in history a must do destination for lunch or dinner.

Thank you so much guys, we will be back.

Date of visit: June 2021
1  Thank Amanda P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kate S, Owner at Sevenhill Hotel, responded to this reviewResponded 18 July 2021

Cheers for your review on us! Great to hear you enjoyed your meals plus the transportation in our courtesy bus. Hope to see you again soon.

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