This place has so much potential, but have to say we were really disappointed... We visited twice in August whilst on holiday in North Wales.

The first occasion, my partner had a beginners lesson (although we both surf regularly, she took a lesson to learn the technique and etiquette on the lagoon) - I stayed dry to take some photos...
The lesson was 2 hours long, an hour of this was in the "classroom".
My partner was less than impressed with the lesson in comparison to other lessons we've taken in the UK and abroad.
The instructor, Toby, was poor. The lesson spent only 40 mins on the water, some of which was wasted with the instructor waxing the brand new boards and surfing the wave himself rather than providing feedback to the group (all of whom were competent surfers who clearly took a lesson to learn about the venue on their first visit)...

Unsure as to how we felt about the whole thing (and desperately wanting to like it!!) we returned for a "free surf" session later in the week. Unfortunately the experience was much the same...
Lack-lustre staff, smelly wetsuits (bearing in mind they're only a week old!!!!) general chaos in the running of the venue was evident...
The surf experience itself was poor due to the strong winds blowing down the lagoon.
A few surfers came out of the water early and requested to swap to the other end of the lagoon as the wind was a nightmare!!
Adding salt to the wound, two foul-mouthed teenagers clowning around at the beginner end of the lagoon kept drifting back into the middle of the wave and getting in the way of other advanced and intermediate riders trying to surf - this was raised with the lifeguard supervising our session, who did nothing to address the situation.

On both occasions we visited, there were huge sheets of plastic blowing from the building site into the lagoon, which had to be retrieved by surfers... There were also thousands of little polystyrene balls floating in the water which had obviously come from packaging of materials for the site.

The staff are friendly, but really clueless, they clearly have received very little training in their roles, which makes the whole running of the centre look shambolic, from bar staff who don't know how to pour a pint, school-dinner like food and the complete lack of surf etiquette or indeed common sense out on the lagoon.

The wave itself is surely an amazing feat of engineering, but I remain to be convinced that the murky brown water and underwhelming wave even comes close to a 'real' surf in Cornwall, Devon, or the Gower - which are our local spots... Although, I guess if you're not close to the coast you may feel differently...

One also has to question the impact on the local community... There is nowhere near enough parking on the site, meaning the residential road was rammed both sides with cars. The environmental impact must be huge and there is little evidence of trying to reduce this from the building works on site.

Overall, this could be an amazing facility, but is quite simply not ready to be open yet. Whilst I appreciate they need the trade to claw back some money, I fear that by opening too soon they will lose custom through bad reviews and word of mouth in both the local and surf community... A real shame...
One can only hope the management take the time to properly train the staff and resolve the teething problems before more people are put off!!