I think it's fair to say this hotel has probably seen better days even though the staff try hard.
On the plus side the rooms in the old building are nice and cool, with comfy beds and are cleaned daily. Also the buffet breakfast is great value. Reception staff also very friendly and helpful.
On the downside the food quality at lunch and dinner is pretty poor and choice quite limited. Seemed to us that it was mainly used by hard pressed couples with very young children grateful that there was a ready meal without needing to get in the car.
Of mixed quality:
Guests get free use of sports facilities (and reception have a limited supply of equipment): the pool area is great but aside from this the outdoor facilities are tired and underused.
Wifi reception is sporadic and slow. Finally our experience of the rooms in the newer part of the hotel was poor (we changed rooms after a night).
You should have a car if you're staying here; both because it's quite remote and so that you can savour the decent restaurants in Cuenca.More
- Free Wifi