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Reviews (3,860)
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2,157
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All reviewsbuggy serviceview restaurantgolf buggynational parkhastings streetbuffet breakfastone bedroom apartmentnoosa resortshort strollgames roomspa bathgreat facilitieslong weekendfamily holidaymain beachwashing machinefantastic location
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232 - 237 of 3,861 reviews
Reviewed 3 April 2018

Beautiful apartment with beautiful rainforest views.. Buffet breakfast provided a wide selection.... a very relaxing & peaceful setting with Foxtel TV channels and free WiFi & car parking below the apartments - a great stay.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank tlycho975170
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeppersResortNoosa, Guest Relations Manager at Peppers Noosa Resort and Villas, responded to this reviewResponded 6 April 2018

Dear tlycho975170,

Thank you for taking the time to share your recent experience at Peppers Noosa Resort & Villas. I am delighted to read that you enjoyed your beautiful apartment with national park views and buffet breakfast included.

We hope to have the chance to welcome you back again.

Kind Regards,

Lauren Cunningham
Front Office Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018 via mobile

We will be coming back to noosa just for this place! Beautiful room and view! And the restaurant is great- with lovey food and happy hour. Staff were friendly also. Only thing that could be improved is the pool area is a little small and the walk down the hill can become monotonous- but they do have gold buggy’s to assist.

Stayed: April 2018, travelled as a couple
Thank Sarah-Jane P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeppersResortNoosa, Guest Relations Manager at Peppers Noosa Resort and Villas, responded to this reviewResponded 6 April 2018

Dear Sarah-Jane P,

Thank you for taking the time to review Peppers Noosa Resort & Villas. I am so happy to read that you had such a wonderful stay and loved the beautiful rooms and the views that are on offer. Your lovely feedback regarding the friendliness of the staff will definitely be shared with the team.

We can't wait to have the chance to welcome you back on your next holiday to Noosa.

Kind Regards,

Lauren Cunningham
Front Office Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018

Excellent holiday location for relaxing holiday with friends. All facilities had everything that is required for this type of holiday. However we found that our unit was looking a little tired and was in need of new carpet. The remainder of the things available were to our satisfaction and it was good to have the breakfast included daily as we did not particularly want to look around for eateries in Hastings Street as it was a little far from the resort.

  • Stayed: March 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank kfairc767098
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeppersResortNoosa, Guest Relations Manager at Peppers Noosa Resort and Villas, responded to this reviewResponded 6 April 2018

Dear kfairc767098,

Thank you for taking the time to share your recent experience at Peppers Noosa Resort & Villas. I am so happy to read that you had such an excellent holiday break with friends. It is great that you were able to enjoy all of the facilities of the resort throughout your stay and all the things on offer in beautiful Noosa.

We hope to have the chance to welcome you back.

Kind Regards,

Lauren Cunningham
Front Office Supervisor

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Reviewed 2 April 2018

Always my first option to stay in Noosa! So close to everything and rooms are beautiful! Staff are very helpful too. Everything you need for a nice break! If only I could stay longer! Until next time.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Laura M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeppersResortNoosa, Guest Relations Manager at Peppers Noosa Resort and Villas, responded to this reviewResponded 6 April 2018

Dear Laura M,

Thank you so much for taking the time to review Peppers Noosa Resort & Villas. I am so happy to read that Peppers Noosa is always your first choice when visiting Noosa and that you find the location great and the rooms beautiful!

We can't wait to see you next time.

Kind Regards,

Lauren Cunningham
Front Office Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018 via mobile

Peppers does so many things well, but trips up on the small things that matter. Always polite, and seemingly helpful. Peppers manages to deal with their location well, with buggies and bar/food locations that are easy to access.
Housekeeping (beyond changing towels), late checkout, and in room dining leave much to be desired. A lack of flexibility and unwillingness to think beyond today, means that Peppers don’t care about their current residents. Always looking toward the next guest, rather than caring for their current guests.
On another tangent altogether, for an “eco resort” that provides is own beach bags and reusable coffee cups, Peppers does not encourage separating rubbish into recyclable, land fill, and compost.

Stayed: April 2018, travelled with family
1  Thank lynmac2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnnaMacklin, Front Office Manager at Peppers Noosa Resort and Villas, responded to this reviewResponded 3 April 2018

Dear lynmac2013,

Thank you so much for taking the time to give us detailed comments post your stay with us at our beautiful property. Guest feedback is of paramount importance to us as it allows us the opportunity to look at how we can improve in our service delivery across all areas.

I really appreciate the compliments on the politeness of the team and the services we provide that enable our guests to enjoy our Noosa National Park location whilst being so close to Hastings St. The buggy's really do add to the holiday feel of the resort and are very popular with all our visitors.

I would really appreciate some further detail if that was at all possible about the housekeeping matters, later checkouts and in room dining so I can better understand in which way we failed to meet your expectations. Our in-house guests are of utmost importance to all of us here at Peppers Noosa so I am very disappointed to read that you did not feel highly valued during your stay.

Your mention of recycling was very timely actually, as though we offer recycling bins on each level as yet we do not have them as in room features. This is about to change as we look to providing a recycling container in each room for plastic, paper and glass, a very exciting large scale initiate kicking off shortly.

Something most of our guests are unaware of is our modern large scale onsite composter that composts all the food scraps from our food and beverage operations. This composted matter is given away to local charities and even used to swap for fresh organic herbs grown at a local disability charity farming enterprise.
There is certainly many steps yet for us to take in supporting sustainable eco friendly practices in our magnificent location but please know we take steps every week towards these goals.

Hoping you would be happy to email me directly re the details of some of the above or provide a phone number I can call you on.

I would love to welcome you back to Peppers Noosa in the future so am looking forward to further communication.

Kindest regards
Anna Macklin
anna.macklin@peppers.com.au

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