We stopped here for a quick lunch after seeing a ploughmans offered on the menu. We went in and because there was someone stood in front of us we never saw the sign which said wait to be seated and I chose a table which was suitable for my mobility scooter. This was obviously not to their liking because they kept walking past and ignored us. I asked the waiter if we could order two ploughmans at around $30 each and he said what do you mean ploughmans? I stated it was on their menu to which he replied they had a special menu for diners eating between 3 - 5 so we couldn't have that. Due to dietary restraints we just asked for tea and a bowl of chips instead. We were made to feel really bad and one of the waitresses asked the waiter what we were doing and he said "oh them, they are only having coffee and chips" well excuse me we were going to have ploughmans and a bottle of wine it isn't our fault you change your menu from what's advertised outside.
He also removed all cutlery off the table and napkins so we had to use our fingers and get tissues out of our handbags. Very petty indeed.
We are locals and will not return, there are many wonderful restaurants along Hasting St who excel in customer service and the Boardwalk isn't one of them.
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