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Howard

Restful retreat

4.0 of 5 bubblesReviewed 24 Mar 2024
One of many resorts on the bay situated just 10 minutes from town and en route to Margaret river.
We stayed in a 'hotel room' - basically one in a block of 4 chalet type buildings set in very pleasant leafy grounds.
The room was nicely furnished with a very comfy king size bed plus tea making facility and a fridge and was very spacious.
Located at the road end of the property it was quite a walk to the beach and pool though you could actually drive through the grounds to save the long walk.
Beach was beautiful and stretched for miles whilst the pool was a good size too if you don't like getting sand everywhere.
The one thing missing from the resort is an on site cafe or restaurant but there are nearby places to eat. Looks like they had this facility before but I don't know the reason for it's closure.
Would definitely stay again but maybe in upgraded accommodation.
Date of stay: March 2024
Room Tip: Hotel rooms in blocks of 4 C and D nearest to road could get a little noisy as traffic builds up...
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Athif M, General Manager at Bayview Geographe Resort, responded to this review
Responded 27 Mar 2024
Dear Howard,

Thank you for taking the time to share your experience following your recent stay with us. We are delighted to hear that you found our resort restful and enjoyed the comfort and spaciousness of our accommodation, as well as the beautiful surroundings of our resort.

We appreciate your observations regarding the distance to the beach and pool, and your suggestion about an on-site café or restaurant. Your feedback is invaluable in guiding our efforts to enhance our guests' experience.

It is great to know that you would consider staying with us again. We look forward to welcoming you back, for another enjoyable stay.

Sincerely,

M. Athif
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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1 - 6 of 814 reviews
Reviewed 5 March 2024 via mobile

Check in a little chaotic. Not very personal. Several guests delayed Ccess as ther rooms were not ready
Room very comfortable
Moisture neighbours up at 5.30 in the morning was disturbing
Great Beach
I'd stay again and recommend to a friend

No food or drinks facility on site.

Date of stay: March 2024
Trip type: Travelled solo
Thank KThewander
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Athif M, General Manager at Bayview Geographe Resort, responded to this reviewResponded 6 March 2024

Dear Guest,

Thank you for sharing your experience following your recent stay at our resort. We are glad to hear that you found our location clean and tidy, and that the room was comfortable. We acknowledge the feedback regarding the check-in process and the disturbance early in the morning. We are continuously working on improving our service delivery to ensure a smoother experience for our guests.

We understand your note about the absence of food and drinks facilities onsite. We take pride in our location being in close proximity to a variety of popular local pubs, cafes, and restaurants that are just a short walk away, providing our guests with an array of dining options to explore and enjoy.

It is heartening to know that despite this, you would consider staying with us again and recommending us to a friend. We look forward to the opportunity to welcome you back and strive to make your next stay even more enjoyable.

Sincerely,

M. Athif
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2024 via mobile

Clean and comfortable villas, with all amenities including washing machine and dryer. Nice comfortable beds. We especially loved that the villas are perfectly situated among peppermint trees, giving it lots of atmosphere and the much needed shade. It's only a short walk to the beach front.

Date of stay: February 2024
Trip type: Travelled with family
Thank 29karinaj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Athif M, General Manager at Bayview Geographe Resort, responded to this reviewResponded 16 February 2024

Dear Karina,

Thank you for sharing your valued feedback with regards to your recent stay at our resort.

We are delighted to know that you found the villas clean, comfortable, and well-equipped, including the washing machine and dryer amenities. It is wonderful to hear that the setting among peppermint trees added to the atmosphere and provided the shade you appreciated. We are also glad you enjoyed the lovely beach in our backyard.

We look forward to welcoming you back for another pleasant stay.

Sincerely,

M. Athif
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 January 2024

We love Bayview and this is our 14th year in a row with the family (2 adults & 3 kids - now all teenagers). It’s our much loved summer holiday home away from home. Even in the busy season it never feels crowded and the abundance of mature trees around the property adds to the relaxing feel. Every afternoon we walk to the beautiful beach (maybe 200m) and then have a dip in the pool on the way back. Rooms are really clean, spacious and week appointed. We love it!

Date of stay: January 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank jason s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Athif M, General Manager at Bayview Geographe Resort, responded to this reviewResponded 22 January 2024

Dear Jason,

It is delightful to welcome you and your lovely family again, and we are truly grateful for your family's continued loyalty to Bayview Geographe Resort over the past 14 years.

It has been a joy to witness your children grow into teenagers, and to know that our resort is a cherished part of your family's summer tradition. We are delighted that you continue to enjoy the spaciousness and cleanliness of our villas, as well as the serene environment and convenient access to the beach. Your feedback is invaluable to us, and it motivates us to maintain and improve the relaxing atmosphere you have come to love.

Thank you for making Bayview your summer holiday home away from home. We eagerly look forward to welcoming the Schroeder family back for many more years to come.

Sincerely,

M. Athif
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 December 2023

Really nice units with all the mod cons you could wish for having a bathroom for each room was really good also TV and Fridge in each bedroom was so good beds lovely and soft unit very clean in general a really nice place to stay..

Room tip: The units are very large and well catered for
Date of stay: December 2023
  • Trip type: Travelled with family
    • Location
Thank joanr228
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Athif M, General Manager at Bayview Geographe Resort, responded to this reviewResponded 20 December 2023

Dear Joan,

Thank you for your kind feedback regarding your recent stay at our resort with full 5 out of 5 rating.

We are delighted to hear that you found your stay relaxing and enjoyed the amenities in our Villas, including the private bathrooms, TVs, and fridges in each bedroom.

Your comments on the comfort of our beds and the overall cleanliness of the unit are greatly appreciated. It is wonderful to know that we could provide you with a pleasant and comfortable experience.

Looking forward to welcoming you back for another enjoyable stay. We wish you, your family and loved ones a very merry festive season and a prosperous New Year!

Sincerely,

M. Athif
General

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2023 via mobile

Poor overall experience. The room was opposite the VERY BUSY and VERY NOISY Bussell Highway - hardly a “relaxing” getaway with the constant hum of cars and cars screeching to exit turns nearby. The room itself was fine albeit dared very 1990s in Style. The promised “outdoor patio” does not exist. The fridge is really noisy. The furniture was worn with flecks coming off. The switches weren’t properly santized per COVID protocols the resort says it does. The bathroom was dirty with clear smear marks, fungus / mould growth. There are various chips and stains across the walls etc. avoid this property at all costs.

Date of stay: December 2022
Trip type: Travelled solo
Thank kawoh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Athif M, General Manager at Bayview Geographe Resort, responded to this reviewResponded 30 November 2023

Dear Mr. Bryan Lip,

I wish to address your concerns regarding your stay with us in March 2022. Firstly, I want to express my sincere apologies for the experience that did not meet your expectations. We understand the importance of providing a peaceful and comfortable environment for our guests, and it is clear we fell short during your visit.

I appreciate your feedback on the room's condition and location, and the issues you faced with cleanliness and noise. These insights are invaluable as they help us improve our services and facilities. Please know that we have taken your feedback seriously, and corrective measures have been implemented to ensure our rooms and amenities adhere to the highest standards, including strict adherence to COVID-19 sanitation protocols.

Regarding the remedy offered for your experience, we extended twice the availability period for you to 21 months, accommodating your schedule beyond our standard policy. This decision was made in good faith, reflecting our commitment to your satisfaction and our confidence in the quality of our services. We believed this extension was a generous gesture to make amends.

However, I understand your recent request for a further extension of this offer. While we strive to be as accommodating as possible, there are limits to the extensions we can provide. In this instance, we feel that the extended period was ample for utilizing the offer. I regret to hear that this decision has led to your dissatisfaction and posting of this negative feedback.

I want to assure you that our team is dedicated to providing a high-quality experience for all our guests, and your feedback has been instrumental in our ongoing efforts to improve. While we are unable to extend the offer further, we remain committed to ensuring our guests' stays are enjoyable and memorable.

If you wish to discuss this matter further or have any additional feedback, please feel free to contact me directly. We value your patronage and would welcome the opportunity to restore your faith in our resort.

Sincerely,

M. Athif
General Manager

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