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jason s

14th year in a row

5.0 of 5 bubblesReviewed 19 Jan 2024
We love Bayview and this is our 14th year in a row with the family (2 adults & 3 kids - now all teenagers). It’s our much loved summer holiday home away from home. Even in the busy season it never feels crowded and the abundance of mature trees around the property adds to the relaxing feel. Every afternoon we walk to the beautiful beach (maybe 200m) and then have a dip in the pool on the way back. Rooms are really clean, spacious and week appointed. We love it!
Date of stay: January 2024
Trip type: Travelled with family
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Athif M, General Manager at Bayview Geographe Resort, responded to this review
Responded 21 Jan 2024
Dear Jason,

It is delightful to welcome you and your lovely family again, and we are truly grateful for your family's continued loyalty to Bayview Geographe Resort over the past 14 years.

It has been a joy to witness your children grow into teenagers, and to know that our resort is a cherished part of your family's summer tradition. We are delighted that you continue to enjoy the spaciousness and cleanliness of our villas, as well as the serene environment and convenient access to the beach. Your feedback is invaluable to us, and it motivates us to maintain and improve the relaxing atmosphere you have come to love.

Thank you for making Bayview your summer holiday home away from home. We eagerly look forward to welcoming the Schroeder family back for many more years to come.

Sincerely,

M. Athif
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 14 December 2023

Really nice units with all the mod cons you could wish for having a bathroom for each room was really good also TV and Fridge in each bedroom was so good beds lovely and soft unit very clean in general a really nice place to stay..

Room tip: The units are very large and well catered for
Date of stay: December 2023
  • Trip type: Travelled with family
    • Location
Thank joanr228
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Athif M, General Manager at Bayview Geographe Resort, responded to this reviewResponded 20 December 2023

Dear Joan,

Thank you for your kind feedback regarding your recent stay at our resort with full 5 out of 5 rating.

We are delighted to hear that you found your stay relaxing and enjoyed the amenities in our Villas, including the private bathrooms, TVs, and fridges in each bedroom.

Your comments on the comfort of our beds and the overall cleanliness of the unit are greatly appreciated. It is wonderful to know that we could provide you with a pleasant and comfortable experience.

Looking forward to welcoming you back for another enjoyable stay. We wish you, your family and loved ones a very merry festive season and a prosperous New Year!

Sincerely,

M. Athif
General

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2023 via mobile

Poor overall experience. The room was opposite the VERY BUSY and VERY NOISY Bussell Highway - hardly a “relaxing” getaway with the constant hum of cars and cars screeching to exit turns nearby. The room itself was fine albeit dared very 1990s in Style. The promised “outdoor patio” does not exist. The fridge is really noisy. The furniture was worn with flecks coming off. The switches weren’t properly santized per COVID protocols the resort says it does. The bathroom was dirty with clear smear marks, fungus / mould growth. There are various chips and stains across the walls etc. avoid this property at all costs.

Date of stay: December 2022
Trip type: Travelled solo
Thank kawoh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Athif M, General Manager at Bayview Geographe Resort, responded to this reviewResponded 30 November 2023

Dear Mr. Bryan Lip,

I wish to address your concerns regarding your stay with us in March 2022. Firstly, I want to express my sincere apologies for the experience that did not meet your expectations. We understand the importance of providing a peaceful and comfortable environment for our guests, and it is clear we fell short during your visit.

I appreciate your feedback on the room's condition and location, and the issues you faced with cleanliness and noise. These insights are invaluable as they help us improve our services and facilities. Please know that we have taken your feedback seriously, and corrective measures have been implemented to ensure our rooms and amenities adhere to the highest standards, including strict adherence to COVID-19 sanitation protocols.

Regarding the remedy offered for your experience, we extended twice the availability period for you to 21 months, accommodating your schedule beyond our standard policy. This decision was made in good faith, reflecting our commitment to your satisfaction and our confidence in the quality of our services. We believed this extension was a generous gesture to make amends.

However, I understand your recent request for a further extension of this offer. While we strive to be as accommodating as possible, there are limits to the extensions we can provide. In this instance, we feel that the extended period was ample for utilizing the offer. I regret to hear that this decision has led to your dissatisfaction and posting of this negative feedback.

I want to assure you that our team is dedicated to providing a high-quality experience for all our guests, and your feedback has been instrumental in our ongoing efforts to improve. While we are unable to extend the offer further, we remain committed to ensuring our guests' stays are enjoyable and memorable.

If you wish to discuss this matter further or have any additional feedback, please feel free to contact me directly. We value your patronage and would welcome the opportunity to restore your faith in our resort.

Sincerely,

M. Athif
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2023 via mobile

We stayed in a one bedroom unit. It was clean and comfortable with a microwave, fridge, kettle and toaster in the kitchenette. The location was good, outside of Bussleton but an easy drive to the jetty and to a big Coles in Vasse. Also right on the beach. No restaurant on site but we went twice to the Atrium restaurant at the resort next door.
The only problem was the noise from the adjoining unit. There was a connecting door which although closed, let all the noise through. Not that the neighbours were noisy, we could just hear everything from conversation, TV, even cans of drink being opened. So if this would annoy you, look elsewhere.

Date of stay: September 2023
Trip type: Travelled as a couple
Thank Filler1959
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Athif M, General Manager at Bayview Geographe Resort, responded to this reviewResponded 26 September 2023

Dear Guest,

Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed the cleanliness of our units and the convenience of our location.

We genuinely apologise for any inconvenience caused due to the noise disturbance from the units. We understand the importance of peace and quiet during your stay, and it appears we have room for improvement in this area. Our team would be more than happy to assist you in choosing a more suitable room or provide any possible solutions to ensure a peaceful stay during your future visits.

We value your feedback and hope to have the opportunity to welcome you back and exceed your expectations.

Sincerely,

M. Athif
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2023

Love staying at Bayview Geographe Resort, it is the loveliest spot on the beach and the rooms are great, clean and the resort is always kept clean, lovely to walk around the grounds, and go to the beach at back of resort, it is truly beautiful spot. The Unit itself is fantastic, the beds are comfy and shower is good. We love it and always stay when on vacay or business to see our Customers. My partner and his 30 golf buddies stay here now on a regularly now, when they do their golf trip for the year, they stay a week, and love it, they can all see other and hang out under their verandahs at their units, or have ajoining rooms, it is very social place to stay with a family or group, and great for romantic couples as well, pool is awesome too. You will love it, anytime of year, happy customers from Byford WA.

Room tip: Check out the resturant at the resort and go for walk on beach and take some photos is beautiful.
Date of stay: October 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Expedition781636
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Athif M, General Manager at Bayview Geographe Resort, responded to this reviewResponded 15 September 2023

Dear Guest,

We were absolutely thrilled to read your glowing review about your recent stay with us in October 2022. Your continued patronage to Bayview Geographe Resort is the highest compliment we could receive, and we're delighted to be your preferred accommodation for both leisure and business trips.

We couldn't be happier to hear how much you and your partner, as well as his golfing friends, enjoy the various features and social aspects of our resort. It's wonderful to know that our clean rooms, comfortable beds, and picturesque beachside location contribute to making your stays memorable.

Regarding your tip about the restaurant: we appreciate the recommendation you shared with other potential guests. Unfortunately, as of now, our restaurant is closed. However, we're excited to share that we have plans to introduce a new and different Food & Beverage option hopefully in 2024. We believe this addition will elevate our guest experience and add another layer of convenience for all our visitors, like yourself, who we're sure will appreciate it.

Thank you again for your positive feedback and for being such a loyal customer. We look forward to welcoming you, your partner, and the golfing crew back to our resort for another exceptional stay in the near future.

Sincerely,

M. Athif
General Manager

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Reviewed 10 June 2023 via mobile

Once again reception was brilliant, welcoming and professional. When we got the room which was brilliant, we were left a letter accompanied with nice bottle of wine. Can't fault the place . Right on the beach. Nice grounds and swimming pool. Great off peak price too .

Date of stay: June 2023
Trip type: Travelled as a couple
Thank Experience493323
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Athif M, General Manager at Bayview Geographe Resort, responded to this reviewResponded 23 June 2023

Dear Guest,

Thank you very much for the great feedback and rating for our resort in regards to your recent stay with us.

My teams and I here at Bayview are delighted to read your review and learn that you have yet another memorable stay with us enjoying our heated swimming pool, facilities and the beautiful beach.

Thank you for your return visit. We would love to have you back again and look forward to your next return visit.

Sincerely,

M. Athif
General Manager

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