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Grandmaof6kids
Christchurch, New Zealand

Wedding accommodation

3.0 of 5 bubblesReviewed 20 Nov 2023
Booked this place as it was recommended by a wedding website - the knot as we were attending our nieces wedding. Looked ok in photos however not really up to the 4 star rating more a 3. Very small room . The bathroom had a sensor that ran both fan and light when you just stepped into the room went in for ages even after you’re finished in there awful at night . The toilet was separate but so small the toilet roll holder gave me a bruise was so annoying. Also nowhere to hang more than 1 towel and we are supposed to be not over washing these any more. And very tiny plates no cutting board to make toast on even though there is a toaster supplied. Overall quite dissatisfied would not recommend this place.
Date of stay: November 2023
Room Tip: Pool hours very restricted
Trip type: Travelled as a couple
1.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
3.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diane Hart, General Manager at Country Comfort Amity Motel Albany, responded to this review
Responded 9 Jan 2024
Thank you for your feedback. Country Comfort Amity motel is located a short 1.8 km's from the main street of Albany so is conveniently located close to shops, restaurants and cafes. Some of our bathrooms have a sensor light connected to an exhaust fan to minimise condensation in rooms, these work on by sensor. Our toilets are standard (Aust) sizing, so we are at a loss as to how you bruised yourself in this room. In relation to the crockery provided in our rooms - our motel rooms are not self catering, we do provide a microwave, toaster and kettle, bread and butter plates, knives, cups, teaspoons and glasses. Whilst cooking is not permitted in our rooms, we do, however, have an onsite communal kitchen for guests who so wish to prepare their own meals. The kitchen is fully equipped with cutlery, crockery, pots and pans, in fact all you would need to cook a meal. All guests have 24 hours access to the kitchen with their room key and can avail themselves of any additional cutlery or crockery they feel they would need. We also have a communal games room, with flat screen TV, open fireplace and pool table, an undercover BBQ area, onsite gym and below ground swimming pool. We are sad to hear you did not enjoy your stay but hope you enjoyed your visit to the region.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 27 September 2023 via mobile

First impressions of this place didn’t win me over I don’t know why. I honestly believe that it was the stale cigarette smell due to a large cigarette ashtray immediately outside the door between rooms :( I feel there could be a better place to have this as it really put me off in a huge way on first impression. Our neighbour stood at his door smoking everyday which sent the smoke straight into our bathroom window.

But by the end of our week stay I enjoyed the entire complex Much more. The room was small and could use a few little updates but otherwise was comfortable.

* the complex has a lovely pool open 7-7 with a picnic table and a couple of bathing chairs.
Small pool but I’m sure effective on the warmer days.
*little gym attached to pool area fully enclosed , I saw a few people in it at different times, a great addition to have the option.
* games room with pool table tv, couch and dinner table. Accessible with your room key.
*the better equipped camp style kitchen that I’ve seen for all the motel rooms to use. Stove, fridge, slow cookers, pans and pots, cutlery and plates etc. deep sinks. Toilet to use close by. recycle bins and a table tennis table and another tv. Bbq outside with a couple of picnic tables.

I’d book again without a qualm :)

Room tip: Is right on Albany highway if you’re a light sleeper request the rooms at the back maybe?
Date of stay: September 2023
Trip type: Travelled as a couple
Thank A2180GLleeb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diane Hart, General Manager at Country Comfort Amity Motel Albany, responded to this reviewResponded 10 January 2024

We are delighted to read your review. We are so pleased you enjoyed our onsite facilities and made good use of our communal areas. We thank you for your feedback. We hope we can welcome you again soon.

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Reviewed 3 May 2023

10 of us travelled to Albany for a weekend of Car racing, We had 4 rooms. Rooms were very Clean & Beds were very comfortable. Internet Service was great. What a Great set up it has, from the outdoor BBQs, Communal Kitchen & Games Room, which we utilised all every day. Having a Laundry we could use was also very handy. All Staff were Very Friendly & Nothing was too much Trouble. We would definitely stay there again and will recommend here to all our friends. Thanks for an Enjoyable Stay.

Date of stay: April 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Barbara H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diane Hart, General Manager at Country Comfort Amity Motel Albany, responded to this reviewResponded 7 August 2023

Wow! We are so very pleased you and your group enjoyed our onsite facilities and that you found our staff welcoming and helpful during your stay. We sincerely hope to welcome you all back when next in the region and thank you for choosing to stay with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2023

From the moment we had made a phone booking with a very helpful, friendly staff member, we had positive vibes about the property. We were not disappointed at all.

The location is good – just a few minutes from the CBD area, easy to find on the main highway and was quiet at night – we were in a room away from the road though. The room was a good size and spotlessly clean with a comfortable bed enabling a good night’s sleep. The wifi was of a good strength and for tech nerds, there were ample power points. I must mention the outstanding Guest Information folder which is well organised and thorough.

Most country and regional motels tend to have just the basics, not with the Albany Country Comfort Amity Motel. What caught our eyes were the telephone in the room, the community kitchen, the games room, gym and the pool. And there was a safe in the room! Not being Indian Cuisine fans, we did not try the on-site restaurant but will on the next trip. Parking is outside the room. We found the shower good with almost instant hot water and consistent flow.

Thank you for a good property to stay in and we look forward to returning to you at some time in the future.

Room tip: When booking make sure you let the property know any special requests - we did and they were able to meet it.
Date of stay: November 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank branham2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diane Hart, General Manager at Country Comfort Amity Motel Albany, responded to this reviewResponded 7 August 2023

Thank you for taking the time to review your stay with us.
We are simply delighted you enjoyed your stay, we hope we can welcome you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2023

The room is clean although had to put our pillowcases on as they were left on bed. Be careful if you don’t want to be going up a long thin set of stairs with your luggage or even without luggage,make sure you book ground floor.They said they couldn’t move our room even though one of us had just had surgery so they were not as flexible as I would have liked.

Room tip: Book ground floor if you have luggage or health issues
Date of stay: March 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank quicksi1ver
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diane Hart, General Manager at Country Comfort Amity Motel Albany, responded to this reviewResponded 11 April 2023

Thank you for your feedback, however, it is disappointing that you have chosen to rate us low because we could not accommodate a request made at check in, for a ground level room on one of the busiest weekends in Albany. At the time of check-in, on Easter weekend, we did not have another room to offer as an alternative to the one you booked, as we were full. We have checked and cannot see any special requests made at the time of booking. Had you done so, it would have been possible to allocate you a ground level room as you booked your stay in September last year. As advertised, our standard and queen rooms are the only rooms located over 2 floors, we have 2 other room types both on ground level that may have been more suitable. We are at a loss as to explain why your pillowcases were not on the pillows but apologise for any inconvenience this may have caused. We are delighted however, you have rated us good value for money. We hope you enjoyed your stay in the Albany region.

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Reviewed 14 January 2023

I only ever dealt with the staff at reception but they were always polite, helpful and very informative.

We had two connecting rooms for our family of five. There was plenty of space and the beds were comfortable. Rooms have split system air conditioners that work well enough. Despite the bathrooms (especially the toilets) showing their age, the rooms are at least clean. Rooms come with a digital TV with free-to-air channels, alarm clock, phone, microwave, kettle, mini-fridge and iron. Bathrooms come with complimentary toiletries.

The motel is located on Albany Highway, like many motels in Albany and as such, for those not accustomed to staying next to a busy road it can be quite noisy (although as I'm a city slicker, I personally didn't have any issue). Since it is on Albany Highway though, it's easy to find.

The motel has many facilities available, including an Indian restaurant, swimming pool, guest laundry, table tennis table, communal kitchen and a games room. DVD players and board games are available from reception on request too. Continental breakfasts are available for $13pp.

What I liked best about the motel was the convenient location, friendly service, and clean and spacious rooms.

What I liked least was that the bathrooms could do with some refurbishing, especially the toilets.

Date of stay: January 2023
    • Location
    • Sleep Quality
    • Service
Thank Rambutaan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diane Hart, General Manager at Country Comfort Amity Motel Albany, responded to this reviewResponded 24 March 2023

Thank you for your feedback. As our street address suggests we are located on Albany Highway, however, there is very little road noise in our standard rooms from around 8pm on-wards, so most are surprised at how quiet these rooms actually are. We are over 3 levels so we certainly do have alternative, "quieter" rooms, however these are at a higher tariff. We are delighted you made good use of our communal areas and enjoyed our well priced, continental breakfasts during your stay. We are systematically working through our bathrooms to upgrade those that need it, so your comments are well-received and certainly being actioned. We do thank you for choosing to stay with us.

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