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Carolephilomena

5 star Service Favourite Hotel

5.0 of 5 bubblesReviewed 19 Sept 2021
Excellent in all areas. Management wonderful took all care possible to fit in our travel.dates and last minute changes. Very clean comfortable room. Great house keeping.
Best location in center of town short walk few steps really to everything.
Comfortable bed nice decor. Small balcony looking out to harbour
Really good refurbished bathroom Excellent shower lots of hot water Great big new fridge room for everything. Loved it.
Date of stay: September 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Best Western
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The Manager, Marketing at Albany Motel & Apartments, responded to this review
Responded 19 Sept 2021
Good morning Carolephilomena,
Thank you for your 5 star review and glowing feedback, the team are thrilled with your comments and we look forward to welcoming you back in the not too distant future.
Kind regards
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (506)
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17 - 22 of 506 reviews
Reviewed 19 September 2021

Best Western on Frederick st in Albany is a good place to stay as the rooms are very nice and the Air-Con units are near new and very quiet. The beds are comfortable and have spare blankets available for those of us who feel the cold. All in all has been the best stopover of our trip through the southwest.

Date of stay: September 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank robkim2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Manager, Marketing at Albany Motel & Apartments, responded to this reviewResponded 20 September 2021

Good morning robkim2021
Thanks for the amazing review and we are thrilled that it's been your best stopover through the southwest.
Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2021

The staff were so incredibly friendly and helpful. As they were the first to welcome us to Albany , their greeting set the tone for a wonderful holiday in an amazing place. I highly recommend Best Western Albany Motel & Apartments as your accommodation of choice.

Date of stay: September 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Ian B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Manager, Marketing at Albany Motel & Apartments, responded to this reviewResponded 10 September 2021

Good morning ianburgess44,
Thank you for your 5 star review, and very favourable comments. We really do try to make each guest's stay with us as memorable as possible. Look forward to welcoming you back in the not too distant future.
Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2021

Excellent accommodation in the absolute perfect location. Walking distance to all the wonderful little eateries as well hotels to imbibe at your pleasure. Rooms are very neat and tidy but what sets it apart is the service your are afforded. People are polite, friendly and always try to make you feel like a king or queen. Fast becoming only place we will stay in Albany.

Date of stay: August 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank tomcW5252VS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Manager, Marketing at Albany Motel & Apartments, responded to this reviewResponded 2 September 2021

Good evening tomcW525VS,
What a lovely review, so glad you enjoyed your stay with us and we look forward to welcoming you back in the not too distant future.
Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2021

Ver comfortable short trip, I always stay at the Best western Albany motel and apartments when I am in town. The staff are friendly, beds are comfortable and the rooms are always clean and tidy. Will be back again soon.

Date of stay: August 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank nhayes2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Manager, Marketing at Albany Motel & Apartments, responded to this reviewResponded 2 September 2021

Good evening nhayes2021,
Thanks for the great review & feedback, we love hosting you at the property.
Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2021

We have stayed here before and book the apartments which are across the junction from the main hotel, they are great for families and have a terrific view. Walk to everything. Our kids enjoy the hot chocolate from the coffee machine in the main building lounge.

Date of stay: July 2021
    • Value
    • Location
    • Service
Thank annwoodward
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Manager, Marketing at Albany Motel & Apartments, responded to this reviewResponded 5 August 2021

Good afternoon Anne
Always a pleasure to host you and your family and we look forward to welcoming you back next year.
Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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