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krisbI5377TO
Perth, Australia

Clean and central.

5.0 of 5 bubblesReviewed 13 May 2021
Great location walking distance to cafes and Main Street. Clean. Excellent bathroom with great shower head and water pressure and temperature. Desk, table with 2 chairs, kettle and fridge. Wine glasses, cups, cutlery for take-away. Daily housekeeping service.designated parking spot for each room.
Excellent service.
Date of stay: May 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Best Western
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Manager, Marketing at Albany Motel & Apartments, responded to this review
Responded 14 May 2021
Good afternoon krisbl537TO,
Thank you for your 5 star review and rating, I am pleased you enjoyed your stay with us.
Kind regards
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 2 May 2021

The staff were so helpful and friendly. Loved our room and the view. The location was perfect . We walked to The Museum Village and along the water and there was lots of interest on the way. We were far enough away for some peace.

Date of stay: April 2021
Review collected in partnership with this hotel
Thank debsgerstorfer
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Manager, Marketing at Albany Motel & Apartments, responded to this reviewResponded 3 May 2021

Good afternoon debsgerstofer,

Thank you for your lovely 5 star review and rating, it always encourages us as staff to know that we have met our guests expectations.
So glad you had some peaceful down time, look forward to welcoming you back in the not too distant furure.
Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2021

Love this hotel. We have been 3 times now and just love it's location. We always upgrade and get a room with ocean views. Super clean and very quiet with just a short walk to fantastic food, beaches and shops. Can't wait to go back again.

Date of stay: April 2021
Review collected in partnership with this hotel
Thank Kim T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Manager, Marketing at Albany Motel & Apartments, responded to this reviewResponded 3 May 2021

Good afternoon Kim T,
Thank you for your 5 star review and rating, we love hosting you...
Look forward to welcoming you back in the not too distant future
Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2021

Fabulous location in the centre of Albany. Close to pubs, cafes & attractions - walk straight to York Street.
Staff were great. Refurbishment of rooms is fantastic. Only small complaint was the bathroom floor was slippery when wet, and parking spaces are a little small for a big 4x4.
We will definitely stay again due to location and staff!

Date of stay: April 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank khirst87
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Manager, Marketing at Albany Motel & Apartments, responded to this reviewResponded 3 May 2021

Good afternoon,

Thank you for taking the time to post your ratings and informative review, I have noted your comments about the wet floor & small car parks.
Look forward to welcoming you back again.
Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2021

Very clean, quiet, secure and convenient location. Walking distance to York St, Coles, Woolworths, TransWA. and restruants. Everyone at the Rest Western Albany were very helpful. There were four of us, a family who enjoyed our stay at Best Western, Albany. We are looking forward to returning there some time in the future.

Date of stay: April 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank ken247
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Manager, Marketing at Albany Motel & Apartments, responded to this reviewResponded 20 April 2021

Good afternoon Ken247,
Thank you for your 5 star review and informative feedback. We are very centrally located and I am so pleased that the whole family enjoyed their time here at the property with us.
Look forward to welcoming you and the family back in the not too distant future.
Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2021

The room did not reflect the photos on the website, we were given a room (number 8) behind the stairs near the cleaners station. It was dark, no outlook except cleaners door. I asked if it was possible to be moved but was advised there were no other rooms and even reception acknowledged it was not a good room. We were very disappointed.

Date of stay: April 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Grazia S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Manager, Marketing at Albany Motel & Apartments, responded to this reviewResponded 13 April 2021

Good morning Inspiration625166

I understand you and your partner were disappointed with the room but this was replied to on chrisuk1000 and i replied to your Medallia review this morning as well.
Obviously we are not in the business of upsetting guests, and I would be very interested to know which staff member referred to the room as the "poor room".
I do understand if it was full hotel the staff member didn't have many options but they certainly could have contacted me about a reduced rate.
Kind regards

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