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Janmartha
Greater Perth, Australia

Excellent Accommodation

5.0 of 5 bubblesReviewed 2 Apr 2021
Stayed here for three nights and we were very impressed. Beautifully presented room with nice bathroom, all clean as a whistle! Comfortable bed with two sizes in pillows.
Parking was right outside our room even though our room was elevated, was great not having to lug our bags up steps!
Wonderful touches too having the lights and air conditioning on when we arrived, made us feel very welcome! Will stay there again on our next trip to Albany!!
Date of stay: March 2021
Review collected in partnership with this hotel
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The Manager, Marketing at Albany Motel & Apartments, responded to this review
Responded 6 Apr 2021
Good morning Janmartha,
I am so pleased you enjoyed your stay with us and that you acknowledged the touches that we have implemented to make our guests feel welcome.
The Executive Rooms are definitely one of our more popular rooms with being on a higher level, close to your parking and having a balcony.
Look forward to welcoming you back soon.
Kind regards
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (506)
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Reviewed 27 March 2021

We enjoyed a very comfortable two night stay at the Best western in Albany. While we did not spend much time there other than sleeping the staff were friendly , our room was clean and we had everything we needed . The location was good , central to everything .

Date of stay: March 2021
Review collected in partnership with this hotel
Thank viv396
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Manager, Marketing at Albany Motel & Apartments, responded to this reviewResponded 29 March 2021

Good morning viv396,
Thanks for your 4 star review and informative feedback. So glad you enjoyed your time with us.
Look forward to welcoming you back in the not too distant future.
Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2021

We recently stayed here for 4 nights. We had a room on the top floor right at the end of the corridor so it was lovely and quiet and we had a view out to the harbour. The room was very clean and spacious and had everything we needed including super fast internet. Check in and check out was quick and easy with very friendly staff members. The motel is very centrally located with numerous eating places within a 2-3 minute walk. We would definitely stay here again when we next visit Albany.

Room tip: As for a room on the top floor away from the car park
Date of stay: March 2021
    • Location
    • Cleanliness
    • Service
2  Thank Janzreview
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Manager, Marketing at Albany Motel & Apartments, responded to this reviewResponded 12 March 2021

Good evening Janzreview
Thank you for the 5 star rating and glowing review. I am so pleased you enjoyed your time with us and I look forward to welcoming you back in the not too distant future.
Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2021

I'm afraid the photos do not show how they really are. It was very clean, but unfortunately that's where the pros stopped. The apartment was very damp always, couldn't seem to do anything to make a difference.
Coffee machine did not work, the bathroom fan sounded like it was going to rattle out of its frame. No facilities whatsoever. They should definitely not be charging hotel prices for a run down, old motel with no sound proofing. Would not recommend.

Room tip: Choose a hotel elsewhere
Date of stay: March 2021
    • Location
    • Rooms
    • Service
2  Thank caroline d
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Manager, Marketing at Albany Motel & Apartments, responded to this reviewResponded 10 March 2021

Good afternoon caroline d

I am sorry to read you comments, it really seems as though we didn't do anything right during your stay. I would like to ask if you reported the noisy bathroom fan, we aren't always aware of the issues unless customers report them.

I do hope you enjoyed the beauty of Albany and the Amazing South Coast.

Once again my sincere apologises for your non satisfactory stay.

Kind regard

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2021

Nice clean motel in centre of town. Close to all central activities within easy walking distance. Balcony with view over harbour was excellent. Friendly staff and nice clean facilities. Bed was comfortable.

Date of stay: January 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Wendy M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Manager, Marketing at Albany Motel & Apartments, responded to this reviewResponded 31 January 2021

Hi Wendy M,

Thanks for the 4 star review, always very rewarding for us as the staff to know that we have made a guests stay comfortable and they have enjoyed the experience.

Hope to welcome you back in the not too distant future.

Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2021

Really happy with our stay.

Fortunate to get an upgrade, the room was great - neat and tidy, plenty of space and the bed was super comfy.

Staff were super friendly, the location is also great - close to everything you need!

No complaints here, we will be back!

Date of stay: January 2021
Review collected in partnership with this hotel
Thank HattMarding
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Manager, Marketing at Albany Motel & Apartments, responded to this reviewResponded 29 January 2021

Good evening HattMarding,

Thank you for the 5 star review, we are always thrilled when we have extra happy guests, we look forward to welcoming you back.

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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