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“Pizza Good, Everythingelse bad”

Altro Pizza & Caffe
Ranked #35 of 120 Restaurants in Williamstown
Price range: USD 9 - USD 16
Cuisines: Italian, Pizza
More restaurant details
Restaurant details
Good for: Child-friendly
Dining options: Dinner
Description: In ALTRO, we pride ourselves on being true to the artisan style of Italian pizza making.We use local ingredients of the highest quality and flavour and the finest Italianproduce including, San Daniele prosciutto, fior di latte, mozzarella di Bufala, fresh basiland San Marzzano tomatoes. Traditional preparation and cooking methods are at thebasis of Altro’s pizza making. We follow the Italian quality standards STG (SpecialitàTradizionali Garantite), to make our pizza taste as good as they do in Italy. To satisfythe STG standards our Italian pizzaiolo (pizza master) will make each pizza with 3 mmthick disk of dough with a 1-2 cm high crust. No other working tools other than thehands of our pizzaiolo are allowed, no rolling pins or mechanical press machines.Then into the wood fired brick oven at 400-420 °C for about 90 seconds.Come in or take away, ALTRO pizzas are simply delicious!
Reviewed 3 June 2018

Décor looks like Target dropped off it's out of season stock, the Christmas decorations were just a treat particularly the dead fern. Couldn't order about 30% of the menu as it wasn't in stock or the waiter "wasn't sure".

The pizza itself was incredible all be it a little undercooked, definitely an Uber eats option. Not surprisingly the staff could care less as it is quite obvious that the owners gave up a long time ago, to highlight this point as items were running out on the menu, a curious gentlemen kept walking in and out with plastic bags full of purchase from Coles, that seem to appear on the menu only minutes later. I did like the carnations on the table as a polite nod to the 70's Italian restaurant.
Essentially the pizza is great, but kids are not welcome.

Thank Shane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4 - 8 of 70 reviews

Reviewed 4 May 2018

The first time we came, the staff were rude and not approachable. Thought we would try then again so Came to collect a takeaway order, only to then be told they were out of prawns - should have told me that when I placed the order. As we were waiting, saw the cook staff walk through the store with bag of frozen prawns. The pizzas were not great. The customer service was very poor as they were not sympathetic.
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We will not be coming back and we would not be recommending them.

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Thank AlandEb12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pedjat, Manager at Altro Pizza & Caffe, responded to this reviewResponded 3 weeks ago

I am very confused as to where you have seen and when the person coming in with a bag of prawns.As we do have a back entrance and if we would bring food in from the supermarket we would not have come through the front door.As for the pizzas it is possible to have some ingredients missing as we are quite busy and sometimes we run out of stuff.But then we apologise for not being able to make the pizza and offer other alternatives.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2018 via mobile

Fantastic base - charred & chewy. Perfect tomato base - fruity and not acidic. Thin base. Traditional selection of toppings. Only down point is the doof music - at odds with the care given to the devor, tables & food.

1  Thank kimch33s3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2018

We were seven girls who came at alto for dinner and we spent a great evening there. This establishment was advised by two italian friends and indeed the pizzas were delicious and the staff really nice. I was disappointed not to see tiramisu on the menu but as we had to wait around 20 minutes for the pizzas (the dough was in preparation), they offered us at the end two nutella pizzas to share !! I recommend the arancini (13$) and the altro margherita (19$).
Anyways thank you very much Altro and see you soon!

    • Value
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1  Thank Maissane A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2018 via mobile

We made a second attempt at this pizza place as being new to the area we are looking to find our fav restaurants- we will never return to this one. The first time service was very slow and pizza half cooked but, for our sins, we tried again.

We arrived at 5.30 to an empty restaurant (not surprising given the time). Having a 4 year old we want to find a child friendly place - this is not one of them.

As we waited and waited for our food we watched people come in, served, and finished. We received a garlic pizza - very doughy. Asking at 6.15 where our food was we were told it would be soon - although they weren’t sure what the order was and had to look it up in the computer.

Appears they forgot the order - but they were incredibly rude about it blaming us for ordering a garlic bread - we waited another 15 minutes to watch another table who had recently arrived be served. Again no apologies despite our calmness and politeness. We gave up and walked out.

There are many other really yummy restaurants with good service in the area -so no loss. Warning to others though - especially given the rudeness of the manager.

Thank Monica W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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