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Jackie W
Melbourne, Australia

Quick Check In and Quick Check Out in 20 Minutes

Review of Wyndham Torquay
2.0 of 5 bubblesReviewed 22 Feb 2020
Our 3rd of 3 different lodgings along the Great Ocean Road and the biggest disappointment. Check in was fast and efficient, but once we got to our room, #142, we dragged our stuff out of the room, got a full refund and checked out.

The walk from the elevator from the underground garage, along stained carpets, and marred walls in the hallway, was bad enough for a $300.00 a night room but
in the room, the overwhelming smell of some sour, sweet industrial air spray, to cover what was obviously the smell of mildew and then the little parade of ants walking along the baseboard, had us back to the front desk for a full refund. Staff offered to send housekeeping, but nothing they could have done would have remedied either of those issues.

We lost that 3rd night, so went back to our home in Melbourne. Surely the name 'Wyndham' can do better.
Date of stay: February 2020
Room Tip: Not the ground floor facing the pool if you expect quiet and privacy
3.0 of 5 bubblesLocation
4.0 of 5 bubblesService
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73 - 78 of 889 reviews
Reviewed 11 February 2020 via mobile

We had a very enjoyable weekend stay here. Our 2 bedroom dual key self contained apartment was clean and spacious. The kids had their own bathroom. Everything you need to self cater as well as a cafe downstairs to get a real coffee or easy breaky. The kids loved the outside pool and spa and the gym is adequate for a simple workout. An easy walk across the road to the beach but a bit far to walk into town with little ones on foot.

Date of stay: January 2020
Trip type: Travelled with family
1  Thank Southhaven4
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 February 2020

Lovely location across from the beach/water! And a great walk (30 min) to the other end of town (Danger Point).

We had a huge room - more like an apartment with a very spacious bathroom.
It overlooked the parking lot :-( but it was comfortable and quiet.
Included washer/dryer with complimentary detergent.
And a full kitchen with dishwasher (complimentary detergent).

There's an outdoor pool and hot tub (hot tub wasn't - hot that is) and a games room across from reception (lots of kiddies during Australia Day weekend)

We got a friendly and efficient check in.

Love the extra hooks in the bathroom for towels, etc.

Date of stay: January 2020
    • Location
    • Rooms
    • Service
2  Thank deedee8
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 February 2020 via mobile

We are 4 weeks into a 5 week trip to Australia & this is the only poor hotel we have stayed in! It is run down dingy full of loud Aussie kids screaming round the pool & certainly not worth a visit. The only saving grace was the onsite cafe were we ate a tasty meal.

Date of stay: February 2020
Trip type: Travelled as a couple
3  Thank BrianandGill
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 January 2020 via mobile

To echo another review this is not really a hotel more serviced apartments and has a conference facility feel to it . The pool area was Ok but we didn’t use it- loud blaring music and more designed for families with children , certainly not the atmosphere we enjoy . The overall feel of the hotel was not good - horrible corridors and concrete stairwells, our room was small- nowhere to put our suitcases, lack of space in bathroom to put our toiletries and it felt cramped . We paid the same price here as we did for a one night stay the previous night in Lorne where we had a huge apartment that was fully equipped with cooking & laundry facilities plus it was ideally located for eating out with restaurants/shops on the doorstep.
The only positive at Wyndham was the easy access to underground car parking for loading our luggage.
There were no facilities to eat here- staff on reception said it was about a 10 min stroll to the town centre/restaurants, more like 20 mins and that’s if you’re fit and it’s not too hot. We ended up driving there as it was too far especially as we’d already been out walking for most if the day.
Torquay is not somewhere I’d revisit - our seaside town of the same name in the UK
Is far better!!

Date of stay: January 2020
Trip type: Travelled as a couple
3  Thank Rar13
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 January 2020 via mobile

We are repeat visitors to this resort , which is located right across the road from the beach . Easy walk to shops and cafes as well as many walking tracks also suitable for bikes.
We stayed in a one bedroom apartment which had a king size bed and a tv ,one bathroom with shower over bath , laundry in bathroom and then a good sized kitchen with fridge , oven /microwave and utensils as required. Dining table a good size , then a lounge suite with a tv.
A split system aircon in the lounge area.
We had two sliding doors to the outside however these were not security doors so they have to be closed at night.
Resort pool is lovely with lots of safe spots for children . Onsite bar offers some light snacks / meals for purchase .
Small gym and lap pool also on site.
A great place to stay and can be a base for day trips to other locations such as Lorne and Apollo Bay etc

Date of stay: January 2020
Trip type: Travelled as a couple
Thank Mitcham20
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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