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Lowest prices for your stay
Booking.com
AU$275
Breakfast included
Hotels.com
AU$277
Fully refundable before Fri, 31 May
Breakfast included
Get rewarded with One Key
Agoda.com
AU$245
Fully refundable before Thu, 30 May
Breakfast included
Multiple ways to pay
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Andrew B

Restaurant should be great but it’s not.

2.0 of 5 bubblesReviewed 13 Apr 2024via mobile
Restaurant should be great, but it’s not. Came here for dinner mid week. Ordered our meal and drinks then waited 50 minutes to get our food. Just not good enough. One course each and a bottle of wine $180.
The waiter asked us what our wine was like and then proceeded to pour himself a small quantity of our wine! The restaurant was 1/2 full so we shouldn’t have had to wait so long. We won’t be back.
Date of stay: April 2024
Room Tip: Avoid, unless your desperate.
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
, Owner at RACV Torquay Resort, responded to this review
Responded 17 Apr 2024
Dear Andrew B,

Thank you again for sharing your concerns and taking the time to discuss with me your recent dining experience at the resort. Whilst it is disheartening that we were unable to provide you with an exceptional experience that evening, we are committed to learn from this and will be using your feedback as an opportunity for continuous improvement.

Again, our sincerest apologies. We look forward to welcoming you back again in the future.

Kind regards,

Karl Henry
Resort Operations Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,023)
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Reviewed 9 April 2024

No complaints here from us. The room was very spacious with a good view of the ocean. The gym and the pool are both pretty big and not crowded at all. The breakfast buffet was good and had plenty of different options. The bathroom was huge and the shower and bathtub were both very good and clean. Lastly, the bed was very comfortable. If you're in Torquay, this is a great place to stay!

Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank alexgurv
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 18 April 2024

Dear alexgurv,

Thank you for taking the time to provide feedback following your recent stay at RACV Torquay Resort.
We are delighted to hear that you were impressed with the accommodation and facilities.
Although we may strive for perfection, it is very pleasing to hear that we were able to deliver the perfect stay.

We look forward to welcoming you back on your next stay.

Kind regards,
Rowena Collings
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2024

Thank you RACV for a lovely weekend stay - the facility is wonderful and our stay wasn't long enough for to us enjoy all that your Torquay Resort has to offer however your amazing smiling staff left us with a very welcoming experience to want to return. We enjoyed the tennis, a round of golf, a morning sleep-in on a super comfortable bed and an easy 10 minute walk to reach a great selection of eating venues. Breakfast, included in the tariff, was indulgent as there were too many options to choose.

Room tip: A great spacious resort on a large footprint which didn’t appear crowded even though carpark looked nearly full. Staff very welcoming.
Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank lisatA8737WG
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 17 April 2024

Dear lisatA8737WG,

Thank you for taking the time to provide feedback following your recent stay at RACV Torquay Resort.
It is very pleasing to hear that you were impressed with the facilities and service you received throughout the stay.
We are delighted that you are looking forward to planning your next visit.

We look forward to welcoming you back in the near future.

Kind regards,
Rowena Collings
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2024 via mobile

This is the second time I’ve stayed here for business and probably one of the best hotels in terms of room quality and location for being by the coast.

One of the things I loved is the choice to not have your room cleaned and being rewarded with a $10 voucher the next day to use towards drinks (2 x coffees yes please). Great initiative.

Location wise it was handy to go for a surf or coastal run or walk early in the mornings.

The gym is good too for getting my workout done then a sauna session. There are also classes available eg pilates reformer.

Both times I’ve stayed here I’ve had a coastal view which is amazing to wake up to the sunrise.

Great work team. I hope to come back for a personal trip next time.

Date of stay: February 2024
Trip type: Travelled on business
Thank Whirleywoo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 22 March 2024

Dear Whirleywoo,

Thank you for taking the time to provide feedback following your most recent stay at RACV Torquay Resort.

It is wonderful to hear that you are a returning guest of ours and remain impressed with our accommodation and facilities on offer.

Thank you for mentioning our Go Green initiative as something that you enjoyed up taking during your stay. We find that it has many benefits that support the guest experience and the environmental impact.

We look forward to welcoming you back on your next stay.

Kind regards,
Rowena Collings
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 February 2024 via mobile

A special occasion came up & I wanted to stay in Torquay. I had stayed here multiple times before with my company, but never for a personal occasion. Very glad I made this choice.

Room was modern and spotless. I was in a quiet area of the hotel and couldn’t hear a thing, even with a wedding being held downstairs.

Pool and spa were very clean.

Breakfast was amazing! Everything you could possibly want and they catered for allergies.

Staff went far beyond expected levels of customer service. You can see that RACV hired the right staff and trained other more younger staff too.

Would I stay here again? Would I recommend your parents stay here? Absolutely. No doubt. So if you’re sitting on the fence, unsure if you should book this place - do yourself a favour and book it !!

Date of stay: February 2024
Trip type: Travelled as a couple
Thank SimonJohnson_AU
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 4 March 2024

Dear SimonJohnson_AU,

Thank you for taking the time to provide a detailed insight into your recent stay at RACV Torquay Resort.

It is wonderful to hear that you have continued to stay with us over the years, and the team have contributed to enhancing your most recent visit.

We are delighted that you have had a fantastic experience, and we look forward to welcoming you back on your next stay.

Kind regards,
Dean Newell
Resort Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2024

Its hard to find words to describe the level of satisfaction my wife and I experienced on the ocassion of celebrating our 59th wedding anniversary at the Victorian RACV Resort at the South "Surf Coast" town of Torquay. From the warm and super friendly reception at the checkin desk, to the premium room, (with a complimtary bottle of champers in the fridge, and the number of all-inclusive amenities, there was just one problem with our stay here...IT WAS TOO SHORT! Dean Newell has a great team and we cant waith to come back again.

Room tip: Book early and to get the most from this resort you need to stay for at least two or three days.
Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank BobbyMcGie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 28 February 2024

Dear BobbyMcGie,

Thank you for taking the time to provide feedback following your recent stay at RACV Torquay Resort.

We are delighted to hear that your 59th wedding anniversary was memorable, and the team were able to assist in celebrating your special occasion.

It is wonderful to hear that you were able to make use of our facilities and enjoy the amenities on offer.

We look forward to welcoming you back for a longer stay in the near future.

Kind regards,

Rowena Collings
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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