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2 people are viewing this hotel
Booking.com
AU$272
Breakfast included
Priceline
AU$299
Fully refundable before Thu, 2 May
Go to your Happy Price
Agoda.com
AU$243
Fully refundable before Thu, 2 May
Breakfast included
Multiple ways to pay
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Reviewed 29 July 2022

I stayed at RACV Torquay resort with a friend in July and it was a perfect experience in every way. We had traveled from Western Australia and were a little travel weary - the reception staff were so kind and accommodating, and we even received a room upgrade! Needless to say, the room was beautiful and the view was stunning. This was followed by a wonderful; dinner experience. The food was "five star" and the staff were well-trained and so courteous. The matre d' set obviously set the high standard and was delightful. Beautiful buildings, environment, staff and service - faultless!

Date of stay: July 2022
    • Value
    • Rooms
    • Service
Thank claireroach8
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 8 August 2022

Dear claireroach8,

Thank you for taking the time to provide feedback following your recent stay at RACV Torquay Resort.
It is very pleasing to hear that you had a welcoming first impression upon your arrival and thoroughly enjoyed the dining experience at our flagship Number One Restaurant. In addition, thank you for the kind words regarding the service you received, I will be sure to share this with the team. We look forward to welcoming you back in the near future.

Kind regards,
Dean Newell
Resort Manager

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Reviewed 28 July 2022 via mobile

We stayed at RACV Torquay Resort midweek in July 22. It was a beautiful sunny day on arrival and we were greeted warmly and very competently at the reception desk by Rowena. She offered us a free room upgrade and gave clear instructions about accessing the underground car park, our room and answered all our questions fully. Our room was excellent; spacious and very clean with impressive views of the golf course and ocean. There was a complimentary bottle of wine for my Birthday. We were able to catch the lift to the Golf Pro shop where Ted quickly organised a buggy and for a small charge we fitted in 9 holes of golf before dinner at the Number 1 Restaurant. The menu was detailed and the cuisine delicious. The restaurant staff were very attentive, amiable and thorough. The head waiter Dusan even organised the whole restaurant and staff to sing happy birthday to me on the second day. Next to the restaurant there are comfortable spacious lounge areas with warm open fires with great views. The bed in our room was very comfortable and heating controls easy to manage. The buffet breakfast at the Number 1 Restaurant was terrific and many options for all tastes. There are tables for two along the windows at most times which really enhanced the breakfast experience. Although it was the middle of winter we had three perfect sunny days to enjoy the local activities including Bells Beach with surf riders, wineries and beautiful beach walks. We were extremely pleased with our visit to RACV Torquay Resort.

Date of stay: July 2022
Trip type: Travelled as a couple
Thank michaeljp50
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 8 August 2022

Dear michaeljp50,

Thank you for taking the time to provide feedback following your recent stay at RACV Torquay Resort.
We are delighted to read such a positive review regarding your experience. It is very pleasing to hear that the team made your birthday celebration very memorable. In addition, I will be sure to share your kind words regarding the service you received with the team. We look forward to welcoming you back in the near future.

Kind regards,
Dean Newell
Resort Manager

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Reviewed 22 July 2022

We continually come back here for the amazing views, beach walks and relaxing weekend it offers. Our latest trip (despite the weather) was amazing as ever. Our room was comfy with a lovely view over the golf course to the ocean beyond. Bathrooms are spacious with good shower pressure. Very happy to see they are now serving Gluten free scones in Hardings Lounge (thank you!). Just disappointing the gates from the resort providing beach access were closed off (unlike previous visits).

Date of stay: July 2022
    • Value
    • Sleep Quality
    • Service
1  Thank Marion C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 8 August 2022

Dear Melb22,


Thank you for taking the time to provide feedback following your most recent stay at the RACV Torquay Resort. It is wonderful to hear that you thoroughly enjoyed your return visits. We are very lucky to have a range of facilities on offer particularly when the weather isn't being kind to us. Happy to hear that the new edition to the menu is a success. We look forward to welcoming you back in the near future.

Kind regards,
Dean Newell
Resort Manager

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Reviewed 17 July 2022

My wife and I have stayed at RACV Resort on many occasions over the last few years. Despite living nearby in Geelong we have found the short stays a breath of fresh air and have always been impressed with facilities, respectful and helpful staff, great customer service and impressive accomodation. I was really pleased with the friendly and efficient reception staff as well as staff in Number One restaurant. One pleasing aspect of RACV is the member’s special offers which are emailed regularly. I’m sure members will continue to take advantage of these specials and I hope RACV keep these promotions going in the future. Regards, Ray and Jan.

Room tip: We have stayed in golf view and ocean view rooms. Both offer fantastic facilities and views.
Date of stay: July 2022
    • Location
    • Rooms
    • Service
Thank 641raymondd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 8 August 2022

Dea 641raymondd,

Thank you for taking the time to provide feedback following your recent stay at the RACV Torquay Resort. It is very pleasing to hear that you have enjoyed your staycations with us over the years. We are very fortunate to have an array of facilities onsite that guests can enjoy throughout their stay. In addition, thank you for your kind words regarding the team, I will be sure to share this positive feedback. RACV will certainly continue to run offers and promotions in the future. We look forward to welcoming you back on your next visit.

Kind regards,
Dean Newell
Resort Manager

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Reviewed 11 July 2022 via mobile

My wife and I love staying at the RACV Torquay Resort. The standard of accommodation, service, food and facilities are absolutely first class. Everything is streamlined from parking your car in the secure underground car park, which is only a very brief walk to the elevator that takes you straight to reception on level 2. There, you’ll see the friendly reception staff waiting to welcome you. Check in is brief and before you know it, you’ll be relaxing in your luxurious room deciding what to have for lunch or dinner at the resort’s exceptional dining facilities.

The rooms are luxurious and have wonderful views of the golf course and Bass Strait.

Our favourite place to unwind is in the Hardings Lounge. The majestic fireplace and incredibly comfortable soft furnishings allows you to take in the magnificent panoramic views of Bass Strait thanks to the huge ceiling to floor windows that extends almost the entire width of the restaurant and the Hardings Lounge. The wait staff are always eager to serve and you can order food and drinks from the menu and have it brought to your table.

Nothing is too much trouble for the staff. I accidentally knocked over red wine on to my wife’s favourite leather boots. The astute waitress (thanks Ashley) promptly suggested and brought us soda water and lots of napkins to help remove the stain. She also quickly organised cornflour to be brought from the kitchen when my wife requested to further aid in removing the stain. Thankfully the stain was removed and a marriage was saved! ☺️.

I cannot but stress how great this resort is. If you want to totally unwind take the worry out of travel then this is the place for you.

Date of stay: July 2022
Trip type: Travelled as a couple
Thank Clk32
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 15 July 2022

Dear Clk32,

Thank you for taking the time to provide feedback following your recent stay at RACV Torquay Resort.
We pride ourselves on our friendly and welcoming service, and I was delighted to hear that my team demonstrated this throughout your stay. We appreciate our return guests such as yourself, who take the opportunity to share their experiences. It is wonderful to hear that you continue to enjoy the facilities and amenities on offer. In addition, I will be sure to pass on your thanks to Ashley.

We look forward to welcoming you back to RACV Torquay Resort in the near future.

Kind regards,
Dean Newell
Resort Manager

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