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AU$275
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AU$277
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AU$245
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Clk32
Shepparton, Australia

This is a first class resort.

5.0 of 5 bubblesReviewed 11 July 2022via mobile
My wife and I love staying at the RACV Torquay Resort. The standard of accommodation, service, food and facilities are absolutely first class. Everything is streamlined from parking your car in the secure underground car park, which is only a very brief walk to the elevator that takes you straight to reception on level 2. There, you’ll see the friendly reception staff waiting to welcome you. Check in is brief and before you know it, you’ll be relaxing in your luxurious room deciding what to have for lunch or dinner at the resort’s exceptional dining facilities.

The rooms are luxurious and have wonderful views of the golf course and Bass Strait.

Our favourite place to unwind is in the Hardings Lounge. The majestic fireplace and incredibly comfortable soft furnishings allows you to take in the magnificent panoramic views of Bass Strait thanks to the huge ceiling to floor windows that extends almost the entire width of the restaurant and the Hardings Lounge. The wait staff are always eager to serve and you can order food and drinks from the menu and have it brought to your table.

Nothing is too much trouble for the staff. I accidentally knocked over red wine on to my wife’s favourite leather boots. The astute waitress (thanks Ashley) promptly suggested and brought us soda water and lots of napkins to help remove the stain. She also quickly organised cornflour to be brought from the kitchen when my wife requested to further aid in removing the stain. Thankfully the stain was removed and a marriage was saved! ☺️.

I cannot but stress how great this resort is. If you want to totally unwind take the worry out of travel then this is the place for you.
Date of stay: July 2022
Trip type: Travelled as a couple
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, Owner at RACV Torquay Resort, responded to this review
Responded 14 July 2022
Dear Clk32,

Thank you for taking the time to provide feedback following your recent stay at RACV Torquay Resort.
We pride ourselves on our friendly and welcoming service, and I was delighted to hear that my team demonstrated this throughout your stay. We appreciate our return guests such as yourself, who take the opportunity to share their experiences. It is wonderful to hear that you continue to enjoy the facilities and amenities on offer. In addition, I will be sure to pass on your thanks to Ashley.

We look forward to welcoming you back to RACV Torquay Resort in the near future.

Kind regards,
Dean Newell
Resort Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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43 - 48 of 1,023 reviews
Reviewed 7 July 2022

RACV Resort continues its focus on maintaining excellence in both its hospitality and presentation of its facilities. The Ocean Spa Suite was indeed a splurge, but it was worth it. Even with two toddlers, we were welcomed and our requests were accommodated - nothing seemed too much trouble. Facilities for both adults and children are great - the pool and play areas are clean and well presented. One Spa was excellent. Food, including children's meals, was well prepared and presented. It was great that RACV Resort supports local businesses too - the complimentary biscuits from the local Chocolaterie were a nice surprise. Even though the location is fantastic, we did not need to leave RACV Resort for our wonderful short stay. Thank you to all staff at RACV resort for doing everything possible to help us enjoy our time at the RACV Resort Torquay.

Room tip: All rooms are equally as good - but for extra space, separate living area and a bathroom with spa bath, The Ocean View Suite is great.
Date of stay: July 2022
    • Value
    • Cleanliness
    • Service
Thank hstearma
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 15 July 2022

Dear hstearma,

Thank you for taking the time to provide feedback following your recent stay at RACV Torquay Resort.
We are delighted that your family had such a memorable stay with us. It is very pleasing to hear that you were impressed with the facilities and the accommodation. The Ocean Spa Suite is the epitome of luxury at the resort, so it is wonderful to hear that it is definitely worth the extra splurge. In addition, I will be sure to share positive words with the team.

We look forward to welcoming you back to RACV Torquay Resort in the near future.

Kind regards,
Dean Newell
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2022

Amazing resort with spectacular views and service.
Nothing was ever too much for any staff member, rooms were perfect and clean. The smell through the entrance was devine.
Will definitely be back here!!

Date of stay: July 2022
Trip type: Travelled on business
Thank S5048UGmarlenep
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 15 July 2022

Dear SS5048UGmarlenep,

Thank you for taking the time to provide detailed feedback following your recent stay at RACV Torquay Resort.
It is wonderful to hear that you had a memorable stay and were impressed with the resort facilities and service.

We look forward to welcoming you back to RACV Torquay Resort in the near future.

Kind regards,
Dean Newell
Resort Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2022 via mobile

We walked in the Number One restaurant today at the peak breakfast period and requested a table away from the crowds due to mom’s mobility and noise. Brian sat us down on one of the table near the fire place. A big round applause to Brian for his courtesy and kindness! Nothing seemed to be hassle to him every time we asked for little things while they were busy, such a mature gentleman.

Service and staff in this place are sublime, can’t fault it. You will surely enjoy it just like we did. Highly recommended to our friends and family. Even though the breakfast has lots of choices and worth every penny, lunch menu seems to be a bit disappointing with options. It could potentially be improved to the RACVs standard.

Date of stay: June 2022
Trip type: Travelled with family
Thank HutchingtonS67
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 15 July 2022

Dear HutchingtonS67,

Thank you for taking the time to provide feedback following your recent stay at RACV Torquay Resort.
It is very pleasing to hear that the service you encountered exceeded your expectations. In particular the kind words regarding Brian, I will be sure to share this with him and the broader team.

We look forward to welcoming you back to RACV Torquay Resort in the near future.

Kind regards,
Dean Newell
Resort Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2022

Thank you to Management and all staff at RACV Torquay for professional friendly service, fabulous food served at both restaurants, pool facilities fantastic, spacious spotlessly clean room with an amazing ocean view, quiet, an easy walk into the town...short distance from Geelong..the stay was a great way to help me unwind and settle into enjoying my long service leave!

Date of stay: June 2022
Trip type: Travelled solo
Thank 403judyt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 15 July 2022

Dear 403judyt,

Thank you for taking the time to provide feedback following your recent stay at RACV Torquay Resort.
It is wonderful to read such a positive review and that you were impressed with our facilities and the service you received.

We look forward to welcoming you back to RACV Torquay Resort in the near future.

Kind regards,
Dean Newell
Resort Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2022

Just had a 2-day Park & Leisure conference at the RACV Torquay Resort today. Everything went so smooth from the organisation to food presentation and quality. Compliment to the conference managers both days and dinner. I had special dietary requirement and was very well looked after by one of the guys from management team in white shirts, Asian looking. Was not fussed with the hot dish as a sandwich and some fruit would do me. However, that gentleman went back and forth to ensure I have got my hot dish like anyone else in the foyer. Absolutely impressed to his professionalism and level of care. Please help me to pass on my appreciation to him if possible.

Highly recommend to attend conference and stay over here at this resort!

Date of stay: June 2022
Trip type: Travelled on business
Thank Jessoli0284
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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