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Ausgrays
Melbourne, Australia

Never go here

1.0 of 5 bubblesReviewed 4 Nov 2018via mobile
Booked room for one night stay 28 September.
Took one look at the room and complained to owner. Bathroom set up for invalids, huge coffee table jammed up against couch. Owners rude and aggressive. We opted not to stay. Owner said would reimburse if room could be re-booked. Noted later that our booking had been cancelled and the room re-booked.
NO REFUND.
In all our travels have never cone across such rudeness and lack of respect for a customer.
NEVER STAY - NO WAY IS THIS PLACE 4 STAR. DO NOT BELIEVE THE REVIEWS. THEY MUST HAVE WRITTEN THEMSELVES
Date of stay: September 2018
Trip type: Travelled as a couple
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The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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9 - 14 of 54 reviews
Reviewed 2 September 2018 via mobile

We stayed here after driving down the great ocean road enroute to Melbourne.
The room nice and clean. The view was lovely. The seemed fairly modern and the bathroom looked as if it had been recently renovated.
It’s a little further out of town so you need to drive to use the shops, restaurants or beach.

Date of stay: September 2018
Trip type: Travelled as a couple
Thank pickle2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 July 2018

Not very well sign posted
Room was ok couch was some type of bed very uncomfortable to sit on, Room was clean and well maintained water pressure in shower very poor
The real disappointing thing was after we went out the owner delivered our continental breakfast while doing so turned off the heater when we arrived home the room was freezing as we stayed in winter time not very hospitable , after all is this what you pay for to be comfortable

Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Rob B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 June 2018

If you want a noisey, poorly lit and sign posted establishment where the only staff interaction is a postit note on the door; then you'll love it.
Firstly we couldn't find it in it's remote poorly lit and remote area, we drove by it twice. Then we couldn't find anyone to show us to our room, there was just a post it note stating basically find your own room. We suffered with every noise from the top floor booming down into our room most of the night, and on check out we still could not find anyone to give a room key too.

Room tip: Go somewhere else.
Date of stay: May 2018
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
1  Thank Kelvin C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 May 2018

We stayed for one night at the start of our road trip, but wished we could stay longer! The accommodation, welcome, location, and general ambiance were faultless. We can't recommend it highly enough! The only, very slight, negative, is that it is a little difficult to find in the dark.

Date of stay: April 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Bob B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 January 2018 via mobile

What a fantastic find, friendly owners with a great property. The acomadation was clean throughout, comfortable bed and the room had modern fixture and fittings throughout. There's a pool and BBQ facilities for use. A short 2 minute drive and you find yourself in Torquay and a few more minutes you'll be at the beach. The Sunset views from the balcony are fantastic. If your around Torquay, don't be shy and try this place out. You'll not be disappointed.

Date of stay: January 2018
Trip type: Travelled as a couple
Thank w123_bby
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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