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Doug G
Sydney, Australia

Could be so much better

3.0 of 5 bubblesReviewed 9 Apr 2023via mobile
The rooms are nice enough - although the cheap initial build of cupboards is showing with many not closing properly. Our family was there for 4 nights and there was enough of the normal things - dishwashing detergent, washing up detergent, toilet paper, towels - for maybe 2 nights. The property wants you to leave dishes etc clean, but doesn’t give you the tools to do it. We had to go and buy more of everything, including toilet paper. The wifi basically did t work and the TV was intermittent, which is an issue when you are trying to entertain a toddler on a rainy day.
Date of stay: April 2023
Trip type: Travelled with family
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Reviewed 23 March 2023

We loved staying here and we could find no fault. It was quiet, clean and spacious with excellent wifi and beautifully appointed with everything that you would want. We could have stayed for longer but our schedule didn't allow it.

Date of stay: March 2023
Trip type: Travelled as a couple
Thank rememberremember1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 February 2023

From the photos on line I didn't guage how small the apartments were. We had friends staying next door and we found we couldn't sit in one apartment together without feeling claustrophobic. Our friends had a slightly updated apartment whereas our's was in need of renovation. No icecubes in the small freezers and our freezer was full of ice - clearly had not been defrosted for months. The bed was very clean and comfortable with nice thick sheets. Towels were old and thin. The shower was clean but this is not accommodation I would recommend based on my experience.

Room tip: Rooms at the rear are much more private.
Date of stay: February 2023
    • Value
    • Location
    • Service
1  Thank Cherryl H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 January 2023

There is no reply from neither from email or call when we tried to reach out for whatever reasons and when we tried to check in they didn’t even send us the self check in procedure to our email or sms.

Once we was there, there was only a single paper on the wall saying use the code from SMS messaged to get the key ( what!! I didn’t even get a single email or message and it is 9 pm already)

Another matter that I rated 1 star is they didn’t even gave us a towel during our stay so our whole family did not shower since we can’t reach out to anyone until the next day so we designed to give up on showering but what really disgusts me was after we leave the hotel there is one email sent to us from the hotel asking where did we put the towel, hand towel and floor mat( I thought to myself oh you really do exist but only when you need something , more importantly when you thought I took your property's you can gave respondent )so I sent back a reply on email saying you did not give me in the first place you know when it just gone quite without any apology or whatsoever

So if you think of booking a room here beware plus it is over price as well

Date of stay: January 2023
Trip type: Travelled with family
Thank jobjiam
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 October 2022

We initially booked this apartment but cancelled on the same day due to finding more appropriate accommodation for our group. Despite clearly stating a Full Refund policy, they withheld an amount for fees and took over 20 days to process the refund. Be careful - I would book somewhere else.

Date of stay: September 2022
    • Value
    • Location
    • Service
Thank Suit36
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 September 2022

We had a 2 bedroom upstairs apartment, it was spacious and had everything we needed, there was plenty of tea, coffee etc and even bottled water in the fridge which I appreciated as the tap water can upset my stomach. Washer & Dryer was good also if you needed them. Great to have a garage to park in although it is a little tight with 2 cars.

Room tip: Upstairs there may be some noise from the pub but it was minimal and didnt keep us awake.
Date of stay: September 2022
    • Location
    • Sleep Quality
    • Service
Thank Kezza1712
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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